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Phone Company reviews in Bradenton

Real People ~ Real Reviews ~ Real Results

  • We were forced to use frontier as our accounts were sold from Verizon. We have had no telephone service for 3 weeks. Repeated calls , technician appointments set up , no one showed up. No one in customer service can assist, nor can they escalate to a supervisor. My parents are elderly and staying in our home while we are away for a month. God help them if there is an emergency ! this is the worst possible service in my entire life! They don't care and can triage issues, can't find account information. Utterly useless company and people.
    - Katherine G.
  • I know there is a lot of competition out there, but honestly, their service even my mobile phone which is not included in that price because my mobile phone is a business phone, their price is high compared to everybody out, but you get the best service. What they could do better is their dead spots like I can walk around my house and there is a dead spot every now and then. I am not out in the country. It will drop service. When I call in, everything with the representatives are all good.
    - Mary O.
  • Brighthouse has the worst customer service of any business that I have ever dealt  with.   I've had trouble with my internet and cable for months.   They cannot seem to make things work.    The final straw is that I recently purchased a pay per view event that wouldn't work - it was pixelating and freezing up.   They refuse to credit my account for the amount of the purchase.   So they are charging me for something that they didn't deliver on.   Save yourself the hassle by choosing another vendor for TV, Phone and Internet.   Countless phone calls with terrible customer service.   
    - Sam I.
  • They provide excellent service. They have great tech support. You don't have to leave your computer on all the time either and the quality of service is great. It is very easy to use as well. Plus the cost is less than $4 a month, including long distance.
    - BRUCE K.
  • They have a service that is fibre optic and I think its superior to regular corporate cables. We use the landline here but when we go back to Ohio they are shutting that down and also cable TV. They have vacation standby.
    - ROY W.
  • They have been good.  They come and they don’t charge to come back to the house.  They are the big cable service around here.  They are really very good.  As for punctuality they give a two hour window and they are here, they are not late.
    - Shelley P.
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    - Matthew L.
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    - Aynne M.
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Phone Companies in Bradenton

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