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The Screen Depot, Inc

Founded 1996 • Angie's List since July 2012

B Rated | 12 Reviews

Description

The Screen Depot installs windows, screens, enclosures, patios, awnings and shutters in the South Florida area. Delray Beach, Lake Worth, Boynton Beach, Palm Beach, Wellington & More!...

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A
Sloan Hurricane Protection Inc

Serving the Palm Beaches since 1975. Family Owned & Operated. We Manufacture Bertha HV-1 Accordion Shutters & we Install PGT & ES Impact Windows & Doors, Armor Screen, SKEET'R BEAT'R Motorized Roll Up Bug Screens, Clear & Aluminum Hurricane Panels, Colonial Shutters, Bahama Awnings, Skylights, Garage Doors & Canvas Awnings. IN A HURRICANE ZONE, BETTER PHONE SLOAN!

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Verified Reviews

A few reviews for this pro…

D

RATED

06/24/2020

did not install the deco drain like I asked. instead installed a flange that does NOT DRAIN!

DESCRIPTION OF WORK
replace my existing lani with a new one

CATEGORY doors,sunrooms

SERVICE PROVIDER RESPONSE

The deco drain was omitted by mistake from our sub contractor, we also refunded her the cost for the drain and we had in the process drain slots being designed which give proper water drainage. We install those at no additional cost to her and as many other customers can testify they work great but each situation is unique. she has a ground water problem, we extended her existing slab by 36", we o...
B

RATED

03/07/2016

Bad, Worse, Horrible, and then Good. While installing the enclosure there were structural problems. They came back twice, and it was eventually resolved and fixed to my specifications.

DESCRIPTION OF WORK
Installed a new screen enclosure.

CATEGORY screen repair

F

RATED

01/25/2016

It's been a horrible experience. There was a massive leak and now the frame isn't structurally sound. They've come out six times to fix a leak problem. Now I'm dealing with the screen coming loose as well as the frame wobbling. I still haven't seen the owner since the initial signing even though we've had many problems. I wouldn't recommend the company.

DESCRIPTION OF WORK
New screen for an enclosed patio.

CATEGORY screen repair

SERVICE PROVIDER RESPONSE

{Member's name removed} has been a a very good customer but has not been very realistic. We have had over seven inches of rain in one day along with two tornado's. Mr {Member's name removed} called all upset he had a huge leak only for us to find a minor drip at the gutter to roof attachment area. Mr. {Member's name removed} does not understand that when we come out in the rain we cannot do anythi...
A

RATED

11/18/2015

unknown

DESCRIPTION OF WORK
Did a great job.

CATEGORY screen repair

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed] is a good customer and we are thankful for his comments.
A

RATED

05/25/2015

The sunroom is gorgeous! The men who did the work, mostly Bobby and Eric, were very professional and took great pride in their work. The communication with the ownership of the company was unsatisfactory. Calls were not returned in a timely fashion. This is the only negative in our experience with the company. The most important aspect is the end product. We are 100% satisfied with our new beautif...

DESCRIPTION OF WORK
Built a sunroom.

CATEGORY screen repair,sunrooms

SERVICE PROVIDER RESPONSE

We apologize for the lack of communication. We have since hired a communications manager who is here to answer all our customers questions and concerns. We hope if you ever need us in the future you will let us know. Thank You.

Services Offered

Pool Enclosures, Screen Enclosures, Impact & Non Impact Windows, Sunsetters, Sunrooms, PCA Screen Doors, Genius Retractable Screen Doors

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, PayPal
Senior Discount
No
Emergency Service
No
Warranties
Yes