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American Residential Warranty

Founded 2008 • Angie's List since August 2010

C Rated | 27 Reviews

Description

American Residential Warranty (ARW) is nationally recognized as a leading innovator in the Home Protection services industry, and our focus on outstanding service and customer satisfaction is a core part of our success. With years of Home warranty experience and top tier partners we are able provide top quality service to homeowners throughout the country. Additional DBA - American Protection Plans LLC. Additional email - customer_service@americanrw.com, sales@americanrw.com, jbrauser@arwplans.com, rebecca@arwplans.com. Additional phone - (866) 572-4192....

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Verified Reviews

A few reviews for this pro…

F

RATED

07/19/2020

It hasn't & I'm still dealing with them. We have a mold problem in the crawlspace under the house, that doesn't have anything to do with them but while myself and the mold inspector was down there found a leaking toilet. ARW said I had to pay plumber $390 up front and they would send me a check for $225. Since I live from paycheck to paycheck I told the plumber to leave, this was on July 14th, sai...

DESCRIPTION OF WORK
Plumbing Repair..Hot Water Heater Repair & Dishwasher Repair

CATEGORY appliance repair

F

RATED

10/09/2019

They would not fix it there they said the gas line to the furnace was NOT part of the furnace. Go figure. So I had Dr Fix IT come in and replace the gas line.

DESCRIPTION OF WORK
Gas line to furnace had a leak. Need replaced.

CATEGORY appliance repair,home warranty companies

F

RATED

05/09/2019

I have four properties and have had American Residential Warranty for years for peace of mind. However, this past year, there were three times I really needed them and things went south quickly. Most recently, my water heater broke and needed to be replaced. ARW advertises that if they can't fix it, they will replace it. That does not happen. I asked them about that multiple times and they only sa...

DESCRIPTION OF WORK
Water Heater broke, A/C broke, Furnace - only paid out, no repairs.

CATEGORY home warranty companies

F

RATED

03/11/2019

Terrible, the tech was paid 55 to show up. He attempted repair and charged us another 125. They determined not repairable and that it would be replaced. So they let us know they only cover the first 500 of the devices value. They then offered us a check for Max value minus the techs "repair" attempt.

DESCRIPTION OF WORK
Microwave repaired.

CATEGORY home warranty companies

C

RATED

06/11/2018

several things they are expensive and pay out very little

DESCRIPTION OF WORK
replace HVAC, work on washer and dryer. plumbing

CATEGORY home warranty companies

Services Offered

Warranty company.

Services Not Offered

Ask for details

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Yes