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Health Care Facility reviews in Beverly Hills

  • F

    My niece was visiting and got very ill, I took her to the hospital, upon her release the hospital gave me 3 prescriptions to get filled, and one was a prescription pain medication, an antibiotic and nausea medication.   I was told not all pharmacies would be able to fill the pain medication but I should go to Brashear?s Pharmacy since they were a specialty pharmacy and would be able to fill the pain medication.  I had never heard of this particular pharmacy before, and was warned they could be very rude; I went anyway, WHAT A BIG MISTAKE!!!

     I had 3 prescriptions with me, first I was ignored at the pharmacy counter, and the employee was standing right there, looked at me and turned his away.  I asked him if he would help me, and see said very rudely ?I am busy, wait?, it did not look like he was busy at all, but I waited anyway; 5, 10 minutes I ask him again if he would help me, he turned and walked away.  A Pharmacist walked by and I asked him if he would be able to help me, he said no, but would get someone, the person he sent to help me was the same nasty man as before.  He grabbed my prescriptions and told me in no uncertain terms that he wouldn?t fill my prescriptions,  call the hospital back, plus if I wanted them filled, I asked him about the other two and he told me unless I have all prescriptions filled here he was not going to fill any of the 3 I had just brought in.   I told him I do not have any prescriptions filled on a regular basis, he called me a liar and told me everyone has prescriptions filled and continued to BULLY me.  I was told that this is the way Brashear?s does business and if I did not like I should leave and go someplace else. 

    I called the hospital and spoke to the Emergency Room doctor who gave me the prescriptions and the doctor asked to speak to the Pharmacist, the man at the front counter took my phone, spoke to the doctor (RUDELY), handed the phone to someone else and told her the they would fill it, asked for a number that was missing from the prescriptions.  Hands the phone back to me, I think the prescriptions are getting filled, so I ask he if is going to take the insurance card and again he is ignoring me, I ask again if he was going to help me.  As it turned out Brashear?s didn?t have the medication I was trying to get filled, and he would not fill the antibiotic or nausea prescriptions either because he has never seen me before and told me to leave, ?Brashear?s does business the way they want!? 

    I left and will never go back, I went to Walgreens who was extremely helpful, even though they did not carry the Pain medication prescribed, he called the hospital and spoke to the doctor who worked with him to get a pain medication they carried, even though I had to drive back to the hospital to get a new prescription, it was worth it.  Walgreen?s pharmacist went above and beyond in customer service.

    To Brashear?s Pharmacy ?I WILL NEVER go back to Brashear?s Pharmacy again, nor will I allow myself or anyone I know to be accosted, or bullied or by you, again!?   Goodbye Brashear?s with an attitude like yours you will lose all your customers!  I have way too much respect  to take my business to a place that has no customer service, compassion and will humiliate and bring the customers to tears, all while being told "It May Not Be Right, but it Brashear?s way, that?s the way we do business!

    - Laura S.
  • A
    They are world renown.  Why I go there is because the facility is huge so they have everything right there.  The way they practice medicine is that you don’t go to just one doctor, you go in and they can get you in for gastroenterology problems if you like but they are not going to take your word for it, everything that my primary care doctor does, goes to other doctors to see if there is something else is involved.  With Mayo, you just have a feeling that you are in good hands, the minute you walk into them.  I go up when I have some questions about what I have because every kind of the doctor in the world is there, every kind of equipment in the world to find out what you have, is there.  I feel very comfortable there.  What is always nice about a place like that is you are not choosing the doctor, they choose the doctors, they choose the doctor that keep the reputation that they have always had, so you know that you are being seen by the doctor they feel is the best in that field and that is why he is there.  Otherwise, if you ever have to go to a doctor, you need to find out how well he has done, who has been to him, what’s his education and all that, so you get in the business of searching to find the very best doctor that you can find and here, they do that for you.  You also can look yourself because they have all the names laid out there so you can see where he went to school, and what he has done and everything else is all done for you and that is a relief.  Also, if you need surgery or if there is something wrong with you that no one else can find, then that is the place to go.  Most of the time, they would get me in within a week or at least a month, so I usually don’t have trouble with the availability.  The office is very well done.  People come from all over the world to Mayo Clinic so you liable to meet anybody there.  The staff is very, very professional; they just wouldn’t have the reputation if they weren’t.  I have had one surgery here and it was very, very good.  The surgeon was a fussy man, he was very, very friendly and he travels all over the world teaching and doing seminars.  That is what you would find here, you would find doctors that are well known everywhere and you will find doctors that you can’t find anywhere else.  For instance, the doctor on ovarian cancers has a special degree and I think there are only four places that probably have one.  I can’t think of anything that they don’t excel in.  My husband handles the billing and he hasn’t complained.
    - Margie J.
  • A
    Very good with answering all my questions and find the best solution for my new health insurance
    - Irena D.
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Health Care Facilities in Beverly Hills

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  • KWA

    4134 N Millstone Pt
    Beverly Hills, Florida