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Find Top-Rated Belleair Beach Storm Shutter Installers

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Hurricane Shutter Installation And Repair reviews in Belleair Beach

  • F

    Provider came to house in July 2015. Looked at the situation. I did not hear back for 3-4 weeks. I then called and was told they would work on it and get back to me. I followed up continuously and received great phone dialogue and then nothing in follow-up from Rollshield. I went to another provider for replacement of two of the windows. I never did get a response or an estimate from Rollshield.

    I then told them they had installed an upstairs patio door and it was leaking and they should fix it. After repeated follow up calls, they came out in Feb 2016 and resealed the door. They were at my house for maybe an hour and charged me for this visit - eventhough it was there issue that they were fixing.

    I called back in Feb 2016, about the third issue I had which was a downstairs patio door that the seal was broken - one of which Rollshield had installed in 2011. Again, as before I did not get any response.  I followed up, contacted the original door manufacturer, found the dimension of the door and glass after Rollshield did not follow up, and in the end after promising me a status update call later that week, they simply never called or emailed me back after continuous attempts on my end.

    It was embarrassing to basically beg for service and beg to give them business. Between emails and phone calls, I logged in approximately 20 calls over a 9 month period and received just promises that they would look into it and be back in touch.  I have assumed my business was not large enough for them but if that is the case they should have directed me elsewhere. Their customer service is horrible.

    I will never call Rollshield again and I advise others to proceeding cautiously if you do. I am shocked to see their rating on Angie's list because that is not representative of what my experience was with them.


    - Kimberly P.
  • A
    Both Sandy and Andy provided excellent service in the estimation and measurement of the enclosure areas.  They offered suggestions on the stacking to minimize obstruction of the view.  The installers arrived on time and provided advance notice of their arrival.  The installers were neat and cleaned up an mess from the install.  It was a pleasure to have the work done and completed as scheduled.
    - Bruce G.
  • A

    We had scheduled our installation on the first work day that we were down to our condo and Frank showed up right on time as promised and had it installed the same day. The unit that they installed was very large(10X16) and heavy but the 2 installers had everything up & running by mid afternoon. There are 2 types of switches that can be used & Sandra had suggested that we go with a switch that you have to hold down to either put it up or down. The other type was a one touch switch but she told us it doesn't stop like a garage door when it hits something on the way down and since we rent our condo out it would be safer for tenants using it. Frank showed us how to use it,  what to do for maintenance and problems, cleaned up & was gone by about 4 pm.
    Cassidy in the office then arranged for the inspection 2 days later and even gave us a number to check what time the inspector would show up. The installation needed both electrical and building inspection & both went without a hitch. We would definitely use them again.



    - Murray F.
  • A
    I would highly recommend them for hurricane shutters. The owner is Mike. They did the work reasonably and quickly. They are very reactive. The price included the condo and the garage. I ordered the straps yesterday and they were delivered today. They are very good folks. I have recommended them to several folks. They have a wide variety of stuff; everything from the vertical electric roll down shutters to the manual side to side which I have, to the impact resistant flexible plastic or screen mesh that goes over the outside of the window to prevent impact. Those are the cheapest; mine are the middle grade and the vertical roll down are the best. The nice thing about the vertical ones is that you can close them by computer or telephone if you are not in the area.
    - Larry S.
  • A
    After the initial proposal, they came out to make exact measurement & drawings because ours was a custom design installation. We had an accurate time table and the work was done in an extremely professional manner. The workers were conscience & courteous and cleaned up after the job was done.
    - LIZ D.
  • A
    Excellent showed up on time, price quoted was price charged.
    - Murray F.
  • A
    unknown
    - Murray F.
  • A
    unknown
    - Cheryl B.
  • A
    unknown
    - Murray F.
  • C
    unknown
    - Joe G.
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Storm Shutter Installers in Belleair Beach

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