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Recent Funeral Home Reviews in Atlantis

  • A
    Losing a beloved person is so hard and I thpught it was going to be also very difficult in the funeral home. They know how to make things better for the family. I highly recommend this funeral home.
  • A
    The funeral was handled with professionalism, care, and consideration. Please read above - under work done.
    - Irene W.
  • A
    Glick Family Funeral Home
    They are wonderful.  They really know how to treat people. They are a nice family that has been in Boca forever.  The father is a minister at the church and school.  They have a real connection to the Boca community; they know tons of people.  Funerals are very expensive no matter where you go.  I think it is highway robbery for everybody.  I’m not criticizing them because they’re following the same course as everyone else.
    - Dianne W.
  • A
    Neptune is good. I spent quite a bit of time and energy researching funeral homes and what options I have after I die. I think that this specific place meets my needs. They allow me to pay up front so none has to pay for things once I am gone. They charged me a fair price. I also have the piece of mind that I will be where I want to be once I go. They take the time to explain things to you and if you want to know anything about how they burn your or their rates for doing that, they are quite helpful and accommodating. They are direct and to the point and that satisfies me. I would highly recommend them to anyone who is getting ready to die or who is ready to research what will become of them once they go.
    - CHARLES S.
  • A
    I live in California and my sister died at her home in Lake Worth FL. I received a call from the local police who found her body. I had understood from my sister that she had done some pre-arranging but I could not find anyone who knew about it. I called Dorsey as they had merged with the funeral parlor that had taken care of my parents and hoped they had a contract. They did not but arranged to pick her body up ASAP and wait for further instructions from me. I worked with Jennifer and Lonnie - they did try calling other funeral homes in the area and were unable to find any pre-arrangement. I needed to go ahead and settle the arrangements; and I did so over the phone. We worked together to get the information for the death certificate and settle on the exact arrangements - I agreed to pay once I received the contract. Dorsey overnighted the contract and I signed and overnighted it back to them. I waited 10 days before going to FL to take care of her apartment and other items as by then, the death certificates would be available and the cremation completed. I met with both Lonnie and Jennifer personally on two occasions and cannot give enough praise to the way they handled everything. They certainly made a difficult trip much easier for me.
    - LAURIE K.
  • A
    I've used them several times before. They are outstanding. They meet your needs and they treat you with proper sympathy.
    - M.B. R.
  • A
    My grandmother passed away and All County provided a dignified service for her. I couldn't be happier with the services provided by them. The staff was very empathetic and made every attempt to comfort and assist in my time of grieving. My funeral director was efficient and understanding, making the process of planning my father's funeral affordable and easy. 
    - Jessica C.
  • A
    When my father passed(we were very close)it was a difficult time. Although he was terminally ill-it's never expected. They handled everything the best possible. Even though we are a fairly non-traditional family-everyone was treated with the utmost respect. Since my dad passed around the holidays we decided to put a tree in the viewing area and asked everyone to bring an ornament instead of sending flowers-cool but unusual.
    - Barbara A.
  • C
       I attended an advertised luncheon on Cremation by The Neptune Society, and was happy with the presenter and the manner in which my concerns were addressed. I agreed to allow a sales person come to my home to discuss the plans and price. I had a negative experience with this same situation last year with a Company with a different name, which I learn turns out to be part of the Neptune Society. Today , unlike last time, my questions were answered and explained. But I began to have second thoughts about it because I did not want to pay for some of the features which were not optional, and I did not need. Also, I wanted to discuss this whole thing with someone before I commit to $2300. I would prefer to be very sure, and not have to cancel within their 30 day period.   All I can say is that as soon as I said that I needed to think about it,and didn't agree to sign up, this nice sales person's whole demeaner and attitude appeared to change dramatically, his tone louder, and his face seemed to grimace. He stated that $2300 would become $2700. after today, and said other things which I experienced as negative and  irate.  This was a repeat of last year, although not as profound as the  last guy, who seemed to throw what I might call a hissy fit.   I do not do well with high pressure sales. I would prefer respect of my decisions, and then maybe we can do business at a later date.  I would suggest that Neptune Society provide sales people at the site of the presentation to discuss plans and prices. This may avoid sales people lament about time and travel, and provide a more neutral environment for the client.  I do not want to deal with this Agency again.
    - Michele A. K.
  • D
    These folks are probably fine if you have a simple local loss of a loved one where they are laid to rest in the area. But my needs were much more involved, which was transporting my loved one to Russia who we lost tragically in an accident, it has been a complete nightmare! When we first looked for a funeral home we based our choice on the ratings in a google search, so I am taking the time to write this out in a fair manner so others do not have the same experience we did. After our tragic loss, within 24 hours I was sitting in the Jupiter, Florida Aycock Funeral Home asking about the details of what's involved when transporting my mother back home. We would need a police report, coroner’s report, death certificates, cremation certification and statement of contents of the transportation vessel. All of this would need to be certified by a notary, sent to the state of Florida for an Apostille stamp (internationally recognized and approved certification) and translated to native language by the Russian Consulate. Aycock assured me they are well versed in this process and ship family members all over the world. The next question was "how long will all this take" and can you handle such a complex process. I was told it would take 2 weeks at first, then another more experienced funeral director was brought in the room and told us it would be more like 3 weeks. Vital information if you trying to plan a funeral with 80 relatives and needing to buy very expensive airline tickets for the family. I informed the funeral home that no expense would be an issue and to please use overnight express and expedited processes for everything. It has now been over three and a half months. We have gotten the death certificates stating our mother was from Yemen, not Russia. We were told the Apostille sent all the paperwork back 5 times for errors. I had started to communicate with the funeral home via email so I could have responses in writing. The first one was ignored for a week. I ask for a reply and finally got an email response. I have asked them to update me weekly on the process of getting my documents which they ignore. So, we finally fired Aycock and hired a new funeral home to interact with Aycock to wrap up what we needed from them and had a funeral service with just local friends since my wife needed some closure and support. I have called the State of Florida Apostille to ask what the problem was. The reason the documents were rejected, the Aycock notary witnessed the documents and then proceeded to notarize the documents! A big "no no". I called the Russian Consulate, no police report or coroner’s report are required, something that took months to obtain in the proper certified and notarized format. The amount of grief and sorrow from losing our beloved mother was and is overwhelming. Aycock's motto is "death with dignity", something that we lost working with them. They really don't seem to care that this process has taken much longer than promised, that we have spent thousands of dollars in airline ticket change fees or that we are trying to plan a family funeral. Do not hire this funeral home. They do not care once they have your money.
    - gregory s.
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Funeral Homes in Atlantis

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