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Moving reviews in Wilmington

  • F
    Park Moving & Storage Co
    I am writing this because after 6 months after moving in and SEVERAL attempts to contact the company regarding our claim and issues we have received NO response. Unfortunately we had no choice in our moving and storage company because this was a military move, and happened quite suddenly so we were in need of long term storage. We paid almost $300 a month to have our goods safely stored for 2 1/2 years. ( about 7,000 ) Upon unloading the crates ( I guess I should also mention they were late & messed up our yard with the truck) Several large items were NOT EVEN wrapped. My childs crib and ivory glider chair just came off not wrapped in any sort of protection and was filthy. A bed was demolished. Barstools cracked. A large corner desk trashed. A dresser was placed upstairs covered in mold and broken. One of my huge concerns with our items is there was SO MUCH mold and damage. That alone should be addressed. We have been living out of plastic storage drawers because we have no furniture or reimbursement to replace it. Due to the mold my family has been sicker than usual all winter with several trips to the Dr for allergy and sinus issues.( We were told to keep the items until contacted by the company for them to examine ) Then something else absolutely unacceptable happened...While my husband was out to grab lunch one of the movers followed me upstairs. I had my back against a wall unpacking a box in front of me. He said he would help me unpack so we could get rid of some of the paper and boxes. I tried to politely decline saying that I had it under control. He then picked up a bra I had pulled out of the box and made a comment about it. I uncomfortably laughed it off and then he put both hands on my shoulders and put his mouth on mine. I pushed him away and then I heard a friends voice downstairs. Because the mover heard the strange mans voice too he backed off. I gave him no indication that I was interested in any such behavior. If my friend had not shown up when he did who knows how far that guy would have tried to go. Because of this incident my husband would no longer let the movers in the house. All boxes (still packed) had to be stored in the garage because he no longer trusted the company inside and wanted that team gone as quickly as possible. After filing a police report still nothing has been done regarding this awful incident. Many military moves are handled by one spouse while the other is on deployment, usually the female. I never expected something like this to happen and was not concerned about being left alone with them. I now am extremely uncomfortable in any situation involving a crew that comes out and will not be left alone for it. I believe it is the duty of the company to hire trustworthy workers who do not behave in this manner and should take responsibility and be held accountable if something this inappropriate takes place. We have heard NOTHING. The company had to send out a SECOND crew to move the items from the garage to the rooms where they were supposed to go. This particular crew was seasoned and professional. They managed to account for several boxes that the other crew thought were missing. They took the lamp that was delivered to us that was not our and hopefully it was returned to its rightful owner. They agreed that the amount of mold and damages was unusual. Basically the majority of the items that were NOT damaged were ones I had packed and sealed in plastic totes myself or vacuum sealed in airtight bags. After several calls and following the proper channels we have STILL not heard back from anyone. Maybe now the owner will acknowledge and address the situation? Many pictures of molded and broken goods to follow..... My Longaberger baby cradle that slept in 30+ years ago was smashed and covered in mold. Decorative plates received as wedding gifts were broken. Books from my childhood mildewed, picture frames mildewed and broken. I opened a box of shoes and was at first shocked that I would have put them away dirty ( I always clean them before putting them away ) Then I realized it was mold...covering my collection of high heels. Kitchen utensils....many small things passed down from relatives that to someone else may seem to petty to mention but they add up to a lot of memories, money lost and disappointment.
    - Jessica E.
  • A
    DISCOUNT HAULING & MOVING COMPANY
    Rich and Don did a great job. We received a call the day we requested a quote. The job was scheduled, kept to the timeline, and done with professionalism. Even though this was a small job, it was carefully and consciously done. These people are the best. We will definitely call them again for moving.
    - Judith G.
  • A
    Olympia Moving & Storage
    We have moved a number of times over the years locally and regionally, i think it safe to say that Olympia provided a great service for a very reasonable price. The crew that did the move couldn���t have been more friendly, hard working or more efficient. In 10 hours the packed up my entire 5 bedroom home and had our belongings set up at our new home. We highly recommend Olympia!
    - Mike P.
  • A
    Hopkins & Sons Inc
    I was thrilled with every aspect of my move from Hopkins and Sons. This was a three-part move, and every one went very smoothly due to the professionalism of the Hopkins staff. I ultimately moved from DE to FL, but I put some stuff in storage and moved locally before I moved out of state. JC and his crew handled the moving of some of my items to storage and my local move. They were careful, efficient, reliable, and friendly. Dino and his crew loaded my belongings for my out-of-state move, and also delivered on the other end. They too were fabulous, very efficient and reliable, and completely trustworthy. I also have high praise for Tom Montgomery, the gentleman who came out to provide the estimates for my move. He was easy to talk to, honest, and explained every aspect of the move in excellent detail. I would not hesitate to use Hopkins in the future, and will recommend them to anyone I can.
    - Linda H.
  • A
    DISCOUNT HAULING & MOVING COMPANY
    Moved large antique items contents of entire 2500sq ft house including two sheds. They were prompt, courteous and took great care to transport carefully. No broken items. Willing to help with arranging by moving a couple pieces to several locations. Highly recommend
    - Robert S.
  • A
    Olympia Moving & Storage
    My local move with Olympia went very well. This was the first time I'd used a moving service and was impressed with the care the moving team took with my belongings. I opted to pack the majority of my items myself, but needed them to disassemble and reassemble a bed alongside heavy furniture (including a vanity with a mirror, and four glass-top tables!). The three man moving team worked very efficiently and I was fully unloaded at my new home (with all items intact/undamaged) less than 5 hours from the time they arrived at my old home. And this was done on a Saturday! That was truly impressive, and I'd definitely look to use Olympia again, and recommend them to my family and friends. I appreciate the time the sales team took with this first-time mover, patiently explaining each step of the process, along with the services available to me before my move was scheduled. I was very touched that they also reached out after the move to ensure that all went to my expectations. What a great experience.
    - Janell B.
  • A
    Hopkins & Sons Inc
    Tom provided a thorough inspection of what we were moving and gave us a detailed estimate. We were contacted several days before our move to confirm the date and time. The driver called us the morning of the move to tell us they were a few minutes away. There were 5 men that worked seamlessly together. They put down mats to cover our floors. They wrapped our furniture carefully and handled the boxes well. We had a number of large pieces and antique furniture. There were two antique pieces that had some damage and Hopkins is sending someone to fix the broken fretwork and molding. We were very pleased with them and would highly recommend them.
    - Carol H.
  • F
    Delaware Moving and Storage Inc
    It was the worst move we have ever had, with the most unprofessional follow up imaginable.After numerous unreturned phone calls, our apartment building manager called them. Only then, did they get in touch with me. Every complaint I made was not believed, the owner went back to his men who lied about everything. Then he talked to the building staff here who saw this moving team taking constant breaks, etc. They were given the exclusive use of one service elevator for the move, yet they told their boss that they had no dedicated elevator. When the owner finally came to see our damaged furniture, he suggested I let his repairman (who had no experience with fine furniture & antiques) "take a crack at it first, and if he can't fix it, we'll find a restorer". Why would any one accept that offer? You would think that moving down 2 floors in the same building would be simple, but these movers damaged more things than had been damaged in all our previous moves combined. They did a horrible job, and the follow-up was unfair & unprofessional. Stay away!
    - Donna H.
  • A
    All Around Moverz
    Total professionals but very friendly. From the office manager Grace to D'andre to the balance of the crew they were great to deal with. They were a bit late but they called twice (before they were late) to tell me they were running behind. They also gave me a discount as compensation. They did everything I asked and worked very efficiently. It was a hot day but that didn't slow them down. I would use them again without hesitation.
    - John E.
  • F
    Move Crew llc
    He was supposed to package and deliver a small table on an agreed to date. I sent him the details and never heard back from him. I made several attempts, call, text, and email but no response. Finally went with another company. Too bad seemed like a good guy and would have done future business with him.
    - mt g.
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Moving Companies in Wilmington

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