Kirkwood Auto Center

Founded 1979 • Angie's List since August 2009

A Rated | 25 Reviews

Description

Kirkwood Auto Center has been your one-stop headquarters for all your auto repair and tire needs for the last 34 years. Located at 4913 Kirkwood Highway in Wilmington, DE, we have been providing automotive repair services and tire sales to customers from Wilmington, DE, and all of our surrounding communities including Newark, DE and Hockessin, DE since 1979. As a tire dealer, we strive to carry only the top tire brands in the industry, like tires from MICHELIN, BFGoodrich, and Uniroyal. As an automotive service center, we offer customers a wide range of general repair and routine maintenance services. Feel free to visit us at your earliest convenience, or schedule an appointment online. We are open Monday through Friday from 7:00 AM 6:00 PM. If finding the perfect tire match is your concern, or receiving the best automotive maintenance in the Wilmington, DE area, then stop in at Kirkwood Auto Centerwhere our family takes care of your family! All work is backed by 36-month 36K mile nationwide warranty and we are AAA approved!...

Verified Reviews

A few reviews for this pro…

A

RATED

05/24/2017

We have two vehicles. We get oil changes every 3-4 months. They have fantastic service here. They are very friendly, and have a clean place. I have even gotten to know the people at the front desk on a first name basis. We have had nothing but excellent experiences with them. We get coupons in the mail as well.

DESCRIPTION OF WORK
I went here for an oil change.

CATEGORY auto repair

A

RATED

07/13/2016

They have serviced 3 o 4 of my cars. They have a waiting room that is outstanding but they also have a work station for professionals who have to stay there with their car. I have my husband and sister going there. Everything is done electronically. They are on top of it and professional. They are the next best thing to a dealer but not the dealer prices. They are above pep boys or firestone. They...

DESCRIPTION OF WORK
I have used Kirkwood Auto Center since 1995.  I first went in for a transmission issue.

CATEGORY auto repair

D

RATED

08/22/2015

I had two cars that needed repair and took them to Kirkwood Auto to do the repairs.  Each service was over $400.00 regardless of what needed to be done  I had a radiator replaced and it was close to $500.00.  I had the windshield wiper sprayers replaced and this was a $400.00.  I was told the part cost $75.00.  However, the dealer only charges $19.00 for the part.  I also needed a O2 sensor replac...

DESCRIPTION OF WORK
Over charge for services performed and did not complete a service completely.

CATEGORY auto body repair, auto repair, radiator service

SERVICE PROVIDER RESPONSE

[member name removed], We appreciate your feedback. We find that are prices are very competitive with the local competition and many times much cheaper. The two repairs that you are referring to that both cost $ 400.00, were on two different vehicles and very different jobs. I see we did some other repairs that were under $ 100.00. We always strive to delivery the highest quality job and to use pa...
B

RATED

01/06/2015

The level of cudosty. Getting back to you if they find anything additional to let you know. They price it out for you. They are proactive in helping to maintain your vehicle. Their price is fair.

DESCRIPTION OF WORK
Auto service.

CATEGORY auto body repair

SERVICE PROVIDER RESPONSE

Thank you for providing a review. Any feedback from our clients helps us to improve our service. Thank you for your business.
A

RATED

06/30/2014

Good professional shop. I'll use them again.

DESCRIPTION OF WORK
Thought I needed significant front end repair. Tires were dry rotted (they were almost 10 yrs old) ..replaced them and an alignment...all is good.

CATEGORY auto repair, car tires

Services Offered

Auto repair including tire, brakes, oil change, wheel alignment, tune-up, suspension, transmission, air conditioning, batteries, belts, radiator, inspection, towing & windshield.

Services Not Offered

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General Information
Bonded
No
Insured
No
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available, American Express
Senior Discount
10%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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