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Funeral Home reviews in Wilmington

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  • My mother passed away in Delaware. She had come from Rhode Island and we had the viewing and funeral there. And I think Romano Funeral Home is the best and I am really impressed with them. My mother had to be embalmed in Delaware. They sent for a temporary casket and brought the mourners and the casket from the airport and they had to do the rest of the work and we had a rather large number of people visiting and a large funeral and everything was done well by them. They make the person look like themselves and that matters to lot of people. They were right there for you for everything. And they are priced reasonably also. They made everything so easy for me and my whole experience about the funeral was decent. I can't say enough good about them. I would use them in the future.
    - BARBARA B.
  • I am sorry to say that my experience with DellaVecchia Funeral Home in West Chester, Pennsylvania was highly inadequate. The day after my mother died, we met with Michael DellaVecchia and went over the services and costs. I did express my concerns over the expense; however, we were assured that the services were highly recommended. At the first meeting, Michael said when I came with the clothes for my mother a few days later that he would need a check for $2675 to cover the basic services and would give me the death certificates. When I got there, he asked for the entire amount which was close to $14000. I told him that wasn?t our agreement. He acquiesced but had me sign a paper saying that if the entire amount wasn?t paid within 30 days, I would be charged 18% interest. I signed the paper under duress and was not given the death certificates. On the day of the funeral as I just walked into the church, Joseph DellaVecchia asked me where the cards were for some flowers and was quite rude and abrupt. I was there the night before putting up pictures of my mother, and the church secretary told me I could take them. I was disappointed in my mother?s appearance for the viewing. The funeral home also failed to put on my mother?s shoes and returned them in a bag. It was never explained why the shoes weren?t placed on her feet or in the casket. The death certificates were not given to me in a timely manner. When I finally got them (almost two weeks after my mother died) and went to court with our lawyer, my mother?s estate could not be processed because the death certificates were incorrectly done by the funeral home. They had my mother?s correct address and township but the incorrect county. We had to return to court with our lawyer a week later. Not only were there more legal costs but more loss of work and time for myself and my co-executrix. Obviously, there was also a delay in setting up the estate account with the bank and a delay in paying bills. When I called DellaVecchia Funeral Home to let them know my concerns, they refused to adjust their costs even though they created the increased legal costs and delays. They also refused to rescind the 30 day 18% charge. There was never an apology for their mistakes, just excuses and inappropriate comments. I cannot recommend DellaVecchia Funeral Home in West Chester, Pennsylvania, to anyone. I am disappointed with their poor performance, public relations and inconsideration to clients in a time of grief over the loss of a loved one.
    - Melody H.
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Funeral Homes in Wilmington

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