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Basement & Foundation reviews in Wilmington

  • B
    Update to previous review-Today the owners came out promptly to address water seepage issue occurring after new sump pump was installed and also in laundry room where original French drain had been upgraded. They also took a look at the new sump pump & adjusted to ensure check valve never comes off again which was partially responsible for earlier downgraded rating. After discussing at length, we feel confident that they will address any future issues immediately in case of emergency & everything should now be fixed. Unfortunately a very wet summer created conditions never seen before in the over 30 years we’ve lived in the house. Please ignore previous review.
    - William P.
  • F
    We had a 15x30 oval pool removed and had to remove most of the sand and landscape rock. Garnet Farms were supposed to remove the sand and rock, refill the area with topsoil and reseed the area. They came with 3 men and they only took 3 hours to do the job, which I thought was too short for the work they were supposed to do. They didn't even use a roto tiller I took pictures after the grass started to grow in, which was ok, but when we went to do the first cut, there were patches of where the grass did not grow and I contacted the owner with the pictures and no one got back to me. Now it is a year later, and it is much worse than before. You can see the rocks and sand and all the bare spots. My yard looks terrible and no one from this company has ever tried to contact me or come to see for themselves what a horrific job they did. I DO NOT RECOMMEND THIS COMPANY AT ALL.
    - Maryann C.
  • A
    Communicating with them was great, they asked me a lot of questions to make sure we were on the same page. They made my vision come to life, transforming my wet basement into a completely finished basement. It’s like a dream, a man’s cave dream, haha. I saved up for this for a long time, I’m happy I chose them, their work is superb.
    - Andrew M.
  • A
    First class work and first class people. There was a complicated water problem in the basement and Mike Ward analyzed the situation and determined what needed to be done to totally eliminate it. The drain, barrier, sump pump and DuraWall were installed in a professional manner. They respected the rest of the house and kept the work area clean. The great results exceeded my expectations. They did an outstanding job.
    - Alma R.
  • A
    I found Vito Tussold and his team to be very thorough in their work and they were determined to ensure that the water would not get in again. They really did a good job. Part of the work required removing a garden bed and re-paving the area. All work was done well and quickly.
    - Cristalyn J.
  • A
    Ross and his crew showed up promptly on the first day. He had a huge crew of friendly guys. The work was scheduled to take 2 days and they delivered on that promise. I had thought my basement was only damp, but Ross found a large area of mold hidden in the back of a closet. They remediated that and added some vents for better airflow. I am very happy with the work and feel great about turning my basement into a living space now. Hire them for your project and you won't be disappointed! Oh, and they don't ask for a deposit upfront!
    - Jude Q.
  • A
    All went as well as it could go. Due to some superficial fixes the previous owner's had done the floor could not be made totally level without causing damage to the surrounding walls. My priority was to have the support beam be supported by the garage floor (it had been just hanging) and this was done. Also, I had gotten other estimates for this project that were 4x as much. The rest of my first floor slab needs the same fix-they are getting me an estimate for that. Would definitely recommend and use again in the future.
    - Kristen L.
  • A
    Mike the owner & his crew Donny etc. were great. The house we purchased didn't have a sump pump or French drain. Mike was friendly & examined what needed to be done & was very informative with his inspection. Without getting into detail there were a few obstacles in their way (none if it their fault) and they were able to still complete the job. In fact, they went above & beyond because of said issues that arose. Everyone was friendly, professional & hard working. My wife & I were a bit nervous having a job take place in our house as soon as we bought it (having 2 kids, 2 full time jobs, 2 dogs, 2 cats, selling existing house & a new mortgage is nerve rattling) but Mike & his team put our minds at ease with being prompt and finishing the job right & on time. My Mother even called Mike (without me knowing) and had him on the phone for 30 minutes, which we laughed about recently when he came back today because I had a general question - which wasn't related to the job he did. He gave me advice with my issue and helped out with another small thing I had to do in the basement - like he was a buddy of mine just helping out. If you couldn't tell I'd recommend this company to anyone.
    - John R.
  • A
    Basement Pros was great! Everything went well from our first meeting with Mike until Donnie and his crew finished the job. Mike and Donnie are very knowledgeable, honest, and their prices are reasonable. And best of our all, we have had some serious rain since we had the system installed, and we haven't seen a drop of water!
    - Lauren A.
  • A
    The team of two guys were wonderful. Put footies on and blocked off area. Walked on hardwood floors rather than carpet to haul buckets out. Explained everything and had me check throughout the process knowing I was not a happy camper to have to spend so much. Finished on time and within estimate, with transferrable lifetime guarantee. Very pleased with outcome after flash flooding in area with lots of rain in short period of time. Basement is dry. Want to add that the guys were gentlemen. I had a delivery to my doorstep of heavy shelving units they carried it in the house rather then putting it on the side, and when I arrived home with grocery bags they help me carry them inside. Certainly they didn't need to do that but worth mentioning how they went the extra mile and made it a good experience. Kuddos to you guys!!!
    - Linda Z.
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Foundation & Basement Contractors in Wilmington

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