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Architect reviews in Townsend

Real People ~ Real Reviews ~ Real Results

  • AWFUL! The owner, Alonzo Waters, took a $14,000 deposit then it took him weeks to start the work. He was barely started and wanted another $47,000. He did a little more work then received a $20,000 payment. Once he received the second payment, he had a roofer do the work then refused to finish anything else. His work was shotty and incomplete. He owes us $20,000 back for the incomplete work to date. He claims to be a 'Pastor' but is more like Satan... STAY AWAY!!!
    - Brian M.
  • We hired John Lee (Big Bad Wolf) to finish our basement, and what we got in return was a beautifully customized addition to our living space that we will be able to use and enjoy for many years to come. When we first hired John, it was, of course, after many appointments and estimates from several different remodeling companies. Ultimately, it was John’s knowledge, professionalism, honesty, and flexibility that influenced us in this very important decision. Before the project began, he came out to our house without hesitation several times to answer additional questions and concerns we had. He listened to our customizing ideas, discussed floor plan options, and scrupulously reviewed the materials to be utilized during the process. Once the job finally started, we were excited, but at the same time, we were very anxious about what was to come. With a basement-finishing project, there are so many things that could go unplanned. However, working with John eased our concerns because of his ability to effectively communicate the timeline, and discuss each step in the process before it actually began. His crew and contractors were also great to work with. They were friendly, professional, and respectful of our property. All persons involved in the process consistently ensured that we were satisfied with the work that was being accomplished. At the finish of the project, we now have a movie area with a 120 inch screen, LCD projector, a superb surround sound system, as well as customized built-ins and lighting. We also have a wet bar, surrounded by wood tile, a fully carpeted area for games, an additionally installed TV, more surround sound and customized lighting throughout. Lastly, we have a beautifully installed, tiled, full bathroom. Notably, John could be trusted to professionally install the costly AV equipment that we would be hesitant to trust some contractors with. Most importantly, John’s knowledge of his craft, and the fact that he is a perfectionist when it comes to his work resulted in a beautifully finished and remodeled space. Anyone that comes to our home comments that it feels as if the space is a part of the home, rather than just a basement. This project was much more than a “job” to John, as he truly took pride in making sure that the space was exactly what we had hoped for, and much more. The only aspect of the experience that was a bit frustrating was the amount of time it took for the entire project to be completed from start to finish. Even after taking into consideration the various facets of a basement-finishing project, such as inspections, multiple contractors, and the changes in customization we decided to make, we found that on some days, work would get started later than we anticipated or some days, no work was being done at all, because he was trying to provide the same amount of care and attention to his other simultaneous projects. In the end, the estimated finish date for the project was a few weeks overdue. This was something we hadn’t anticipated, and would recommend that no matter what company or contractor you hire, you have a clear and agreed upon plan that will be followed regarding the timeline and work schedule. In closing, we highly recommend John Lee (BBW) for any contracting work that you’d like for your home, based on the positive experience we had. We definitely look forward to working with him in the future!
    - Mark B.
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Building Architects in Townsend

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