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Door Installation reviews in Stanton

  • B
    Ferris Home Improvements
    They could have maybe tidied up better. I had no problems with them. They were approachable. If I had concerns, I would let them know. I would use them again. I found them very professional and they were a good group of guys. They were laid back, they worked hard and worked all day. I already did refer my niece and a co-worker to them because I was pleased with their work. I'm still waiting for a call back to find out when they are in. I'll probably call them tomorrow to see if the shutters are in yet. When I called them to say that it was falling off, they said they'd send somebody out there to get it looked at but unfortunately we had a wind storm that blew them off. They had to end up ordering them.
    - Debbie W.
  • A
    Ferris Home Improvements

    Spencer, Mark and Jimmy worked very well together as a team.  Spencer was in charge of Quality Assurance, Mark built the portico and Jimmy installed new interior steel doors, storm doors and new door frames.  There was some delay in the doors coming in,  and some minor miscommunication about the storm doors and hardware, but everyone was very responsive and stood by their promises to deliver.  We have also had several compliments from the neighbors about how good everything looks.  We would absolutely use them again and recommend them without hesitation.


    - WILLIAM S.
  • A
    Castle "The Window People"
    Well, we placed a call to get an estimate. The salesman showed up on time. He seemed like a very nice gentleman from the start. We listened to him tell us about the company and the windows. He asked us if we were considering another companies and of course we told him we were. He started bad mouthing the other companies right away. We walked around our house and he measured the inside of the windows. He told us everything we wanted to know about the windows and ever showed us a sample window. He gave us a price and told us it was only good for the night. We told him we wanted to get more estimates and the bad mouthing started. Three hours later and a phone call to see if he could and quot;get us a better priceand quot; I was starting to get upset. My husband just wanted it to be over. The salesman picked up on that and keep trying to work my husband. He told us the price would not be there tomorrow. I called his bluff and told him it was the chance I was willing to take. He left with the attitude that he did not care wether or not we bought his windows. I was so mad! Two days later I called to talk to someone about this man and tell them what had happened. I talked to a manager and told him everything. He was every upset. He could not believe what had happen to us. He apologized so many times and went to find our paperwork. He wanted to see what he could do for us. I really was very happy with the window. I did my homework before hand and knew what I wanted. They had it. I just did not like the salesman so much I did not want to do business with them. A little while latter the manager called back and he was wonderful. He gave us a much better price and explained everything about the warranty to me. I told him and had another appointment that evening. He said that he understood and I could call him the next day. Castle windows had the best window with the best warranty and the price included the two doors as well. They had the best price. The next day I called back and surprise, the price was still there and they really wanted our business. After the first horrible experience we had with the Castle salesman, everyone else has gone above and beyond to make sure we were happy. The install went great. The two guys that came out were professional and very pleasant. After they realized what kind of people we were, we had a great experience with them. If I can say it, We had fun. I love my new windows!
    - Marie T.
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Door Installers in Stanton

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