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Cleaning reviews in Smyrna

  • A
    OMG, they are fantastic, wonderful, amazing, etc. They even moved my washer & dryer to clean behind them. I just don't have the words to explain how great their service was. They even came out on a Saturday so I didn't have to take time off of work. GREAT!!!!!
    - Marla S.
  • A
    OMG!!! Best money ever spent! I can't believe the amount of work they did and how great my house looks. They didn't over look anything. They even moved my dryer to clean the lint out! Very timely, pleasant, and professional.
    - Marla S.
  • A
    I hired A&L Janitorial for a move-out cleaning. I had them do an entire deep cleaning to my apartment when I moved out and into a new house and their work ethic was very good. I had the grossest shower in the world. I thought there was no way they were going to get it cleaned and that I would have to replace it. Now it's beautiful and I was very impressed. I'm having some remodel work done on the house we moved into and as soon as I'm done with that, I'm going to have them come back on a regular basis.
    - Lamar R.
  • D
    Basically, they were cleaning by the hour.  They brought three people with them. I felt as though, they took a break for one.  My husband had them do a few things first.  They were just dragging their feet.  Why would you be rearranging my toiletries in the bathroom under the sink when you're getting paid by the hour? That is not something that is necessary.  Then the owner of the company lied and said my husband asked her to do that. My husband said, I did not ask her to do that.  Then the lady said, "Oh, well, we would have done that anyway."  I am paying you by the hour and you're putting my deodorant in a straight line because she claims she can't do it any other way.  She was rude to her workers, and to my husband as well.  They only cleaned my top floor.  They didn't even do the first floor.  They did a good job for what they actually did.  We were considering hiring her for our regular service.  But after she came, we decided not to.   They were slow and not very efficient. They were late, saying their car broke down.  I would not use them again in the future.
    - Tonia K.
  • A
    The DreamClean team came today, right on time. The owner arrived first and walked around the house. He stuck to the quote he gave me over Angie's List (he said that I did give him lots of details). The $100.00 was the weekend rate, during weekdays it will be lower. We talked about my concerns about cleaning and he shared how he cleans, the products he recommends (he supplies everything he uses) and how he will care for some of our older furniture. His business partner arrived a bit later. They did a good job cleaning. 
    We hope to have them come every other week.
    - Nancy Z.
  • F
    They came late and did a Poor job at best. The ceiling fans weren't dusted, the baseboards and window sils not done.The tub was cleaned very nicely but the tile,faucets, And wood pieces weren't done.Really this was the same in every room only half done and held my wife and I up due to there lateness I'll never have these people back they are terrible
    - Howard H.
  • A
    That was actually very good. We had some stain spots and we tried different cleaners to get it off and we thought we'd actually have to get rid of that potion of the carpet but they were able to take it out and it looks like brand new. We thought the price was very good and they came out in time. They seemed to be very professional and they had no issues at all.
    - Kat R.
  • C

    I would like to make it clear that the employees of Pro Bee are a wonderful and hard working group of ladies (and gentleman). They were extremely pleasant to deal and I looked forward to having them come every two weeks.  My complaint is regarding the owner.  I finally had to tell her that it wasn't working out and I would not require her to return.  She didn't try to apologize, make it right, or offer any explanation.  She simply said okay and left.

    Having a cleaning service is not a luxury for me, it is a necessity due to my declining and unpredictable health conditions.  I understood the old adage that "if you want something done right, do it yourself", but in this case, I really need help.  I'm truly sorry that it did not work out and I hope the owner has modified her behavior when dealing with her clients.















    - Brenda F.
  • A
    For the past four years, I have been paying for the services of another local cleaning company.  When I found that their work became lack luster and rather complacent I knew it was time to move on.  I signed up for Angie?s List specifically to find a new cleaning service in the Smyrna area.  When I read Theresa?s review?s I sent her a message and she responded immediately. When I told her that I was looking for a cleaning service that could provide services on a bi-weekly basis to run from late August to early June, she offered to provide an estimate over the phone or in person.
    Theresa called earlier in the week to confirm the appointment for the estimate and even arrived ten minutes early.  After going through the house she said she could match the price of the previous cleaning service.  I told her about the problems I had with the other service and she assured me that I would never experience those same issues with Pro Bee. 
    I asked Theresa when she could start and she pretty much let me pick my date and time.  I was so pleased because my prior cleaning service didn?t offer as much flexibility.  An hour after the meeting she called back to say she could actually start the next day if I wanted my house to be clean for the weekend.  Ecstatic I immediately took her up on her offer.
    When I arrived home and opened the door, the house just smelled clean.  Because I am a tad OCD when it comes to cleaning I went through the home and noticed that Theresa cleaned things the other service never touched. My floors were gleaming, baseboards were dusted, and the areas behind the toilets were spotless.  The dining room chairs were pulled out so the carpet could be vacuumed.  Theresa even cleaned my husband?s duck decoys that are displayed in a spare bedroom.  Overall
    I was very pleased with the initial cleaning of my home.
    If you are looking for a cleaning service, I highly recommend Theresa and Pro Bee Cleaning Service. I am brutally honest in my opinions and reviews and am self admittedly a tad OCD in regards to having a clean home. While I know this was only the first time she cleaned my house, I have a pretty good feeling the standard of service she provided will remain consistent for years to come.


    - Jennifer G.
  • A
    I called Pro- Bee cleaning service and they returned my call. We talked in detail about the price, and services that they provided, and the services that I wanted done. They were willing to accomadate me. Cleaned my bathrm, and kitchen floors on hands, and knees. Did an exceptional job, and we are very pleased with them thus far. We have already used them a few times, and we intend to use them again. They are very courteous, and professional co. Also, they are very good about follow ups. They are dependable, and reliable. If yo have anything that your not satisfied with if you talk with them, and let them know, they will be happy to fix any problem that you're not pleased with.
    - LIONEL S.
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Cleaners in Smyrna

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