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Cleaning reviews in Ocean View

  • A
    Estimate (free) - Brasure's sent a tech to measure and price the cleaning the day after I contacted them, and e-mailed me the estimate as soon as the measuring appointment was completed. I set an appointment to perform the work about 2 weeks later. Brasure's rep indicated they would text me day before to confirm, which they did. Carpet Cleaning technician, Shawn, Bailey, was on time and professional. We walked the rooms to be cleaned, and agreed on which furniture would be more and which would not (per the estimate). Work took a little over 2 and a half hours. Shawn kept me informed of progress throughout. Shawn had me inspect each area as he completed the cleaning. He identified 2 areas with staining that he treated particularly. The carpet looks much better. The stained areas are much improved (I can see a faint outline of the stained area, but they are much improved). I would hire Brasure's again. The office staff and cleaning technicians were friendly and helpful. There is a $25 internet coupon available, and Brasure's honored that coupon offer.
    - Brad S.
  • A
    Although I didn't see it, my family member said the team did a great job. This was a deep clean for a two bedroom ground floor apartment in a home that sorely needed it! The team worked in less than ideal conditions (very dirty/dusty) - I am so thankful that they agreed to do it, and that they did such a great job! I highly recommend them, and this family member will continue on using there services more regularly.
    - Chris E.
  • A
    He always finds a way to meet our schedule, he is friendly and professional and he makes our carpets look new again. In a few years, we'll probably pull the carpets out for hard-wood, but until then, he's the only person we'll call!
    - Joel B.
  • A
    I am delighted with the dependability and thoroughness of Heather's HomeWorks!  I am a clean freak and each time the two or three person team has cleaned my house I have been satisfied.  They do exactly what they say on their website, they clean baseboards, wipe down the front of cabinets and clean the floor under kitchen cabinets!  
    - Therese W.
  • A
    Bob was very responsive in undertaking a relatively small job.  He called to confirm the time, and kept me advised on the process. The carpet is nearly 14 years old with the expected amount of wear and staining.  He and his assistant were able to clean and refresh the carpet so that it looks new and well-maintained.  He was efficient in completing the work for a very reasonable price.
    - Libby H.
  • A
    Bob was great right from the start!  He responded to my phone call quickly and was able to schedule an appointment within a short time.  He arrived on time, and finished in about an hour and a half including the initial walk through and set up to get started.  The carpets look great!  Bob is very pleasant and nice to talk to, and very professional.  He gave us a discount, too, which made it even better!  Would definitely hire him again and recommend him to others who need their carpets cleaned.
    - denise l.
  • A

    The 2 servicemen arrived on time on 'cleaning day.' The 'project' took approx. 5 hours with 2 men working hard throughout the day. To prepare, I did not have to move a thing! They took care of putting 'lifts' under furniture to clean underneath furniture but, of course, each home is different. I had recently returned home after being away for 6 months, so my home was clutter free.

    The total amount of the job may seem a bit high to some but a lot of work and services went into that final number. This is a great company so I thought it may be helpful to provide information regarding the services I had performed. Below is a breakdown of the services, total square footage, and breakdown of the charges. .

    1) TILE- 262 sq ft cleaned ($327.50) and sealed ( plus $196.50). Total charge for TILE cleaning and grout sealing was $524.00.

    2) CARPET- 629 sq ft. cleaned ($292.18) and scotch guard applied ($97.80) Total charge for carpet cleaning with scotch guard was $389.98.

    *****$524.00(tile) plus ($389.98) less $25 online Brasure coupon for April =$888.98 total cost.

    NOTE: I AM PROVIDING MY ESTIMATE/WORK ORDER AS INFORMATION ONLY BASED ON MY PERSONAL EXPERIENCE.

    I believe I paid a very reasonable price. The 2 men from Brasure's did an A++job. I have white ceramic tile with very light grout in the kitchen, foyer and both bathrooms. After 10 years, the grout was in desperate need of cleaning. After having tile/grout cleaned AND sealed, it looks brand new-totally amazing!.

    I had a terrific experience with Brasure's and called their office the following day just to let them know what an outstanding job the 2 men had done and that. I was absolutely thrilled with the results!. I would highly recommend using Brasure;s for your carpet and/ or tile cleaning needs. It has been over a month now since the cleaning took place. The tile and grout looks beautiful/ brand new. The cleaning has also given new life to the carpeting. Yes, I am a very, happy customer. I will definitely use Brasure's again in the future..

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    prh
    - Michele S.
  • F
    They started out ok, only missing a few things here and there . When they left. they left chairs and trashcans out on tp of tables. They even rolled up dirty bath mats and left them on the clean countertops. We told them about not doing this and they never stopped. They left envelopes in every room asking for tips. They signed these as 'management' as if we were leaving the envelopes. This company never asked us for permission to do this. We hired them for a whole season and theythey made a copy of the key we let them use without permission. They also would clean too early and the level of cleaning continued to decline. I called the manager who said he would remedy any issues and all that was wrong with the cleaning and he never came out to look. It was agreed they would come out and do a fresh cleaning in the off season the day before, they came two weeks early and let themselves in with the key  they had made without permission and it was not cleaned for our tenants. The last straw was when they missed a cleaning appointment alltogether. The last two cleanings performed we just a spruce up and they never cleaned what I specifically outlined for them to clean, nor did I authorize him to do these. I had to refund tennants twice because the cleaning was so poor.
    - beryle a.
  • A
    They were fabulous. They call when they are on their way and notify you if they have a scheduling issue. They are always prompt with their appointments. The crew she has is great. They do high quality cleaning and are very thorough. They are quick with their work. I trust them completely in my home. We have recommended them to many people down here. I have no ideas for improvement and they are just an excellent company to work with.
    - Jeff J.
  • A
    A father and son team.  They were very professional, efficient, careful not to damage furniture or walls, and easy to deal with.  The carpets are white and were quite dirty.  They are now sparkling clean.  I also had a large area rug that was not in the original estimate.  The owner said" I cannot leave here without cleaning this rug."  He did without any additional charge.  I would use them again without hesitation.
    - Martin B.
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Cleaners in Ocean View

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