Gold Star Services

A 94 Reviews

Founded 2012 • Angie's List since November 2012

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

665 Dawson Drive

Newark, DE 19713

Description

Gold Star Services was proudly started by Shane Donahue and quickly earned a reputation as one of the leading HVAC companies in the area. We pride ourselves on giving our customers the Gold Star Treatment at a reasonable price with courteous and knowledgeable technicians that arrive on time with the proper equipment to get the job done right the first time. Our focus on quality and excellent customer service is what has allowed us to succeed. We can take care of all of your heating or cooling repair, installation and maintenance needs....

Verified Reviews

94 Total Reviews
Reviews by Rating
A Rated
80
B Rated
13
C Rated
1
D Rated
0
F Rated
0
Read reviews by category
hvac repair (93)plumber (10)
Showing 1-10 of 94 reviews
B

RATED

03/31/2020

I contacted Gold Star to obtain an estimate for replacement of my furnace and air conditioner. Gold Star had been performing routine maintenance on my old HVAC system for several years. The estimation team visited my house and obtained measurements for sizing. They gave me a price estimate for a replacement system during the same visit. The cost of the estimate was much higher than those I receive...

DESCRIPTION OF WORK
Replacement of Furnace and Air Conditioner

CATEGORY heating & air conditioning/hvac

WORK COMPLETED ON 03/31/2020

A

RATED

11/01/2017

Everything went as expected. Initially worked with Tony to get initial quote. After receiving several quotes we decided on Gold Star. Tony got us started and also worked to initiate the Energize Delaware process to receive rebates on the equipment we were installing. Everything was installed on time. Technician did have to work through an issue installing the humidifier as it was a tight fit but h...

DESCRIPTION OF WORK
We replaced our HVAC and added a humidifier to as well.

CATEGORY heating & air conditioning/hvac

COST $8,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/25/2017

A

RATED

09/22/2017

The workers arrived on time and were very professional, knowledgeable and courteous. The additional duct work was done very well, and everything was kept clean. During the energy audit they replaced almost all of the light bulbs in our home for free. I highly recommend using this company for any of your HVAC needs.

DESCRIPTION OF WORK
We had a new upgraded HVAC system installed inside & out. An Energy Efficient Audit was suggested to received a $2,000 refund. Gold Star initiated and it was well worth having the inspection. The $2,000 rebate made their pricing with the upgrade unit a great deal.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/21/2017

A

RATED

09/18/2017

It was excellent rly complete. The technician were well trained. The team was very respectful of the home they were in. The team answer all questions.

DESCRIPTION OF WORK
Install complete HVAC system.

CATEGORY heating & air conditioning/hvac, plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/14/2017

B

RATED

09/11/2017

Installation was great, follow up call was received to ask if unit was operating properly

DESCRIPTION OF WORK
New HVAC unit installed

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2017

B

RATED

08/19/2017

Everything went good, they were prompt and professional.

DESCRIPTION OF WORK
They did a total replacement on the furnace and the air conditioner.

CATEGORY heating & air conditioning/hvac

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/08/2016

A

RATED

07/12/2017

Gold Star arrived on time and completed the entire job promptly. They were professional and answered all my questions and went over all the new equipment with me. I would definitely recommend using their services.

DESCRIPTION OF WORK
Replacement of heater and air conditioning unit

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/30/2017

A

RATED

03/13/2017

Excellent, great service and price.

DESCRIPTION OF WORK
Heat pump repair

CATEGORY heating & air conditioning/hvac

COST $170

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/10/2016

A

RATED

03/01/2017

Tech was on time and was very professional and thorough.

DESCRIPTION OF WORK
Routine furnace inspection, cleaning- purchased service contract for heating and A/C.

CATEGORY heating & air conditioning/hvac

COST $129

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/14/2016

A

RATED

02/01/2017

I would use Gold Star Services again in the future.

DESCRIPTION OF WORK
Gold Star Services installed my air conditioning system.

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2016

Services Offered

We offer maintenance plans to help keep your HVAC equipment running properly, and repair services when you need them. We service all makes and models of heating and cooling equipment, including Natural Gas, Propane, Oil, & Heat Pumps. We also offer quick replacement of your HVAC system and water heater. We offer solutions for your indoor air quality concerns, including things such as: Humidifiers, Electronic Air Cleaners, WIFI enabled Thermostats, UV lights and true HEPA quality air cleaners.

Services Not Offered

We are not currently taking any drain cleaning calls.

General Information
Free Estimates
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
0%
Emergency Service
Yes
Warranties
Yes