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Basement & Foundation reviews in Millville

  • A
    My house was flooded by super storm Jonas.  I was distressed and did not know what to do.  Naturally, I needed to get the wet stuff out and dry the house ASAP.  I went online and contacted a franchise remediation firm.  However, when I looked them up on the Better Business Bureau (BBB) and Angie's List they had no information or ratings, that was concerning.  That's when I found MJ Home Services.  Their BBB rating and Angie's List reviews were excellent.  I decided to contact Melissa at MJ Home Services.  Melissa, the owner, sent Mike out to assess the damage.  Mike was on time and very personable.  After my meeting with Mike I was contacted by John, the owner, and he educated me on the process to remediate a flood damaged home.  At no time did I feel like I was being 'sold.'  MJ Home Services was extremely professional, responsive and courteous throughout.
    This was a really big job.  Brian and a crew of five spent an entire day removing all the wet contents from my home.  Brian and Melissa provided pictures of the work and progress throughout the day.  I was in constant contact with Brian and Melissa and felt very comfortable with this large team of people working on my home...did I mention this is my vacation home and I live two hours away?  Upon completion of work Brian and Melissa contacted me to let me know and that they had left commercial grade fans to help speed of the drying process.  The next morning, after work was completed, I drove to my property to take a look.  Mike met me there and walked me through the work that was performed.  He asked if I was satisfied and went on his way.  What impressed me most was the condition of the home after the work was completed.  Remember, the house was a mess due to flooding.  Then I had a crew of five to six guys inside an 1100 sq ft house for a full day and I did not find ANY trash or remnants of debris.  Now, I'm a very picky guy ... and I have worked with many contractors over the years.  What I have found is a clean work site is indicative of a firm who takes pride in their work and cares for their clients.
    MJ Home Services was professional, responsive, courteous, thorough and communicative from start to finish.  I would highly recommend them and expect I will contact them for future services.
    Ocean View, DE

    - Rod C.
  • A
    Work was completed in just over a day. Clean upped all around under where the insulation was done.(material was cut to fit in our back yard)  The next day a supervisor came out and went in the crawl space and took photos to show us how the work was done. He explained how the indoor unit worked which showed temperature and humidity. They also filed the warranty paperwork for us which we received via e mail the next day. They also said they will do a 30 day inspection.
    Extremely satisfied with the job and would HIGHLY recommend them to anyone who needs this type of work done.
    - Alan W.
  • A

    Sammy came the last week in August and buried a PVC pipe from my exterior sump pump drain.  He ran this (underground) into my back yard, where he installed a 'pop-up' valve to help control water outflow.  He returned the first week in September and repeated the process for the front downspout on the house.  When burying the pipes, he carefully cut the sod, laid it aside, and replaced it in the new trench; minimizing the damage to the lawn.  Sammy and his crew were neat, personable, and professional.  Sammy is also responsible for the maintenance of my crawlspace, and the operation of the sump pump.  He performs a quarterly inspection, and does any required maintenance.  He always arrives on time and finishes efficiently.

    - JIM M.
  • C
    They came out and did an inspection and took a picture.  They told me that the reason I had cracks in my foundation was because the downspouts were not connected to the French drains underneath the house to pump the water away.  In order to stop further damage, they told me they would need to run French drains from each of the downspouts out fairly far, and they quoted me a price for 2500 dollars.  I told them I was selling the house and I didn’t want to spend that much money on the project.  They called me back to tell me they wanted to find a way to help me, and then they sent the same guy out again to give me a harder sales pitch for the same thing for the same price, which I found frustrating. I ended up getting an offer on the house and had to have the fire department come out to make sure everything was flowing into the sewer correctly.  They told me there was no problem.  I asked them what they thought the cracks in the foundation were from.  They told me that bricks at the bottom would be cracked if the cracks were due to water damage.  They told me it was due to the house settling.  I really don’t know who to trust, but I know the guys from the fire department had no financial interest in telling me what they did.  I ended up just telling the people who bought the house what both parties had told me and let them make an informed decision on their own.
    - Marilyn B.
  • F
    Horrible experience. Mike Todd was very unprofessional, throughout the entire process. Often absent from the job site. He misrepresented time frames, quality of service and most importantly did not honor a 1 yr. punch list. Lack of workmanlike conduct. We have spent thousands of dollars to correct mistakes of the builder.
    - Jodi M.
  • A
    - Jodi M.
  • A
    They did a very good jobe for a reasonable price and did all the work themselves.
    - Kenneth C.
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Foundation & Basement Contractors in Millville

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