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Plumber reviews in Milford

  • A
    I bought an old beach house on Delaware's eastern shore. Not single toilet worked properly when I moved in. My girlfriend destroyed the Insinkerator disposal in the kitchen when she dumped a shell out and rocks went down the drain in the sink. My neighbor recommended Clendaniel's Plumbing & Heating. The company responded quickly to my call for service. The plumber showed up on time. He installed a new Insinkerator, a new Kohler toilet in the powder room, and a faucet in the master bathroom. He cleaned up when the work was done. He did an excellent job.
    - K Scott M.
  • A
    Salesman Steve was outstanding.  Very professional
    and very forthcoming with information.  Steve actually looked at the
    equipment that was to be replaced and the conditions surrounding it.  He discussed
    options and the related pluses and minuses.  Answered all questions right then
    and there and was very informative with explanations.    Did not feel
    hurried or pressured at all.  He also did timely followups to any questions I sent him via email.
    Installers were also very professional and efficient.  Tom and Dave were
    on time and we hardly knew they were around.  Pleasant to talk to and very
    cooperative.  They had to run a new line between the compressor unit in
    the back yard and the air handler in the attic for technical reasons explained to
    me by Steve the salesman.  Because they had to run the line outside the
    house they were going to surround the new line in an enclosure of sorts for esthetic
    reasons.  Originally I had asked that they use a white enclosure due to
    where we thought the line was going to go. 
    Once the installers got into the thick of things we found out that they
    could not run the line as we originally thought and so had to change the plan.  Once the location for the new run was
    identified the white enclosure would have really stood out like a sore
    thumb.  At that point Tom contacted the
    home office and had them bring out a new enclosure that matched much better and
    now looks great.
    I also need to note that they didn?t just replace the air
    handler but also replaced the pan under it and installed two safety switches so
    that should the unit ever fill the pan with condensation because the drain got plugged
    the unit would shut down and not leak causing damage to the ceiling.   
    I have a second A/C unit that is probably going to need
    replacing in a couple of years if not sooner and there is no doubt who I?m
    going to call when it?s time.

    - Bill P.
  • A
    The upfront communication was very good, and both John and Elissa were a pleasure to work with.  They are both very personable AND very professional.  The job was completed on time and according to all expectations.  I would not hesitate to use them again in the future.
    - Jeffrey R.
  • A

    Person was on time. very polite and professional. The method used to hold up the sink was my idea and built by me with my materials. Not quality builders. Lowered one side of the sink and removed old sealer as best he could. Put down new adhesive/sealer and held in place with my adjustable T-bars. Clean-up was very good. The whole job was done in about two hours. Estimated time on the proposal was one day.

    Over all was a very good job. $340.00 an hour is a little steep.

    - James S.
  • A
    Both technicians were very courteous and explained what they did to service my A/C and Hot Water Heater. They were very polite and they even put up with my yappy dog and unfriendly kitty. LOL  From my experience today I would recommend First Class to anyone.
    - Danielle E.
  • A
    First of all Jack called me promptly when I left a message. Sent someone out as soon as he could. Technician was prompt, professional and polite. Fixed unit quickly. Told me exactly what was wrong. Jack is honest and reasonable in pricing. Give his company 5 stars! Woul definitely use again!!!
    - Frances C.
  • D
    They were recommended by a co-worker. They are not very responsive to phone calls or follow up. When confronted by things out of the ordinary they had problems really bad. Their professionalism when we were dealing with them was up to par. I don't have a problem with that. Their clean up was acceptable. For what they did their price was pretty competitive.
    - brian h.
  • F
    The pump was installed on time, BUT, the installation did not include a container to force the water to separate from the surrounding media. As a consequence, when the pump activated, water and the material under the concrete was pumped out at the same time. The consequence of this was that the floor of my basement started to collapse as a consequence of the improper and incompetent installation. The approach to the work was both lazy and incompetent. In addition, I was quoted $300.00 for the installation of the pump, but when the bill arrived, it was for $750.00, despite the fact that the job went as was anticipated. I would not hire this company again.
    - Paul H.
  • A
    I spoke to Tony over the phone a week prior and I explained the water problems and work that had been done so far.   He promised to stop over to the beach house and check out the pipes without our being at the house (its a 2 hour drive).   He arrived within a week of our conversation and checked the pipes.  After a phone consultation, he proceeded to do all of the repair work required within the day.  The house was available for use for the holiday weekend.  This was indeed a surprise!   He installed an easy access shutoff and drain valve at my request so that we could avoid using the underground shutoff as much as possible.  He  thoroughly explained all of the work he was going to and did so that I could understand.  He recommended additional tips and work to be done prior to the next winter season.   He left the old pipes he replaced  out so that I could see the damage.  I was very happy with the work and the response from both Tony and Cindi.  I will definitely call on them again. 
    - Robert W.
  • A
    I had a backup in my septic system. Called them in the morning and they were out that same afternoon.. As I was new to septic systems, the technician thoroughtly explained to me what the system was comprised of, how it was laid out in my yard and how the entire system worked. In addition, he have me some great tips on how to prevent backups in the future. He cleaned up the yard completely. Great!
    - Ronald B.
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Plumbers in Milford

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