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Plumber reviews in Middletown

  • F
    Len was supposed to arrive between 8-12pm and were to call 30 minutes prior to let me know they are on the way. When i didn't hear from anyone by 11:30 i made a call and was told they got delayed but will be there very soon. Finally at 12:45 I called back and was told they could come out the next day between 8-12. Forget it, I told them. I had 2 other plumbers call me because they saw I had called in to Angie's List. I called one of them and they took care of the problem.
    - Chris D.
  • A
    The crew showed up on time and completed installing copper pipe from the street to the house in approximately 3 hours. They cleaned up well and left the property in good order. Delaware Plumbing Professionals uses fixed pricing rather than an hourly rate. I was comfortable with that because it gave me certainty, but I did not get another quote because the break occurred in the evening and it was hard to get a plumber to respond quickly. That confession aside, considering the equipment and the number of people involved, I was not uncomfortable with the price I paid.
    - Walter M.
  • F
    Plumber arrived to clear the shower drain. Told my disabled daughter who lives alone that her mobile home had "illegal pipes" which needed to be replaced and wanted to charge her $1,565! My daughter declined this up-sell, so the plumber then proceeded to remove the drain trap, clear the clog and charge my daughter $485! I've called several times in an attempt to speak with a supervisor and have left multiple messages, all of which have gone unreturned! RIP OFF!!!
    - Michael N.
  • A
    Initial contact with the office was great. Received a call from Tyler telling me exactly when he would arrive. Tyler diagnosed the problem, told me what he would need to do, then went through his book giving me the exact cost for each step. There was no pressure. I had Tyler go ahead and do the work. The price was a little more than I planned to spend, but was fair. Couldn’t be happier.
    - Carl K.
  • A
    The installation went smoothly. The technician, Tyler was on time and the job took about 2 hours. Tyler used booties while working in our house and cleaned up the area of the basement where he was working. Tyler explained the use and warranty of the system. We were very happy with the results and would hire this company again in the future.
    - Kimberly G.
  • D
    I am out of state and trusted RK to complete some work for my mother, which I was paying for. First off, we did not receive an accurate quote so only half the required work was completed. This left my mother with a shower I had paid $900 to get fixed and was still unuseable. When we were told the other work was not included, we were shocked. The technician doing the work didn't even bother to remove the tape covering the drain (see pictures) to inspect the work. As you can see in the pictures, they left the area a mess. My mother was told by the representative doing the work that he would talk to his boss/owner and get back to us and what they could do, but they never bothered to contact her to discuss. When I spoke to the lady at the office (Dahla) she was quite rude and said we should have called the office ourselves and finally admitted it was her fault she left the other quote off. She had no intention of working anything out and treated me like it was our own fault.
    - Mark M.
  • A
    After almost 10 years of use, on a Saturday I discovered that my hot water heater was leaking water on my basement floor and bulging from the seams! I made a few calls with one of them being to Delaware Plumbing Professionals (DPP). Within minutes of leaving a message with DPP’s answering service, I received a call back from Jack (the owner) who asked a lot of pertinent questions and provided a lot of valuable information that gave me ease in making the decision to purchase a new hot water heater. I was able to get help fairly immediately (within 2 - 3 hours) AND my new hot water heater was installed by Tyler their technician the same day. Tyler was very knowledgeable as well as friendly. He guided me through the completion of the buying process with ease and made me feel very comfortable that I was making the right choice in a service provider for such an important purchase for my home and family. I am looking forward to a great experience with my NEW Bradford White Water Heater for years to come! I would choose DPP again for all my major plumbing repairs and request Tyler as he is the BEST (besides the owner 😊)! Thanks DPP for being prompt, courteous, and there when I needed you! Signed, Happy Homeowner!
    - Tamera J.
  • A
    Service was fast, reliable and less expensive than other HVAC companies. I would not hesitate to refer Calico to any of my collegues. Working in the Real Estate Business, I come across HVAC companies all the time, and Calico is the best.
    - Jon W.
  • A
    I had a water leak in my upstairs bathroom leaking through the downstairs ceiling. The shut off valve in the bathroom didn't work. Jack, the owner was there within the hour. He went to the main water line for the house and that shut off valve didn't work. There was water on the floor where the valve was and Jack notice the major leak in the top of the hot water heater (corrosion). He replace the valve upstairs and moved the toilet for $270.00, remember this was a Saturday and only charged $75.00 for the rush service. He gave me a price on a new water heater of $995.00 plus a new shut off valve and new piping above the heater totaling $1280.00. He left to go to his shop to get the new water heater and returned immediately. Installed all of the above. He was very much a gentleman and professional. His knowledge was exceptional. I have recommended DE. Plumbing Professionals to the construction company I work for and the insurance adjuster who handled my emergency (and anyone else who will listen). LOVE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!
    - Susan B.
  • A
    We have used mike as a plumber now for over 6 years and have recommended
    him to numerous other homeowners. His work is impeccable. He fast,
    responsive, polite,and extremely knowledgeable.
    In our primary residence, Mike installed all the plumbing, fixtures, tankless hot water heaters, sump pump, etc. We have multiple bathrooms that we are able to use at the same time with NO issues with pressure or loss of hot water.
    With our various other properties, Mike has installed water softeniers, repaired plumbing and drainage issues.
    He fast to repsond and charges a fair price for the work completed.
    - Beth K.
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Plumbers in Middletown

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