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Moving reviews in Middletown

  • A
    My Angel Movers
    We are extremely happy with the move and the movers that My Angel Movers provided us. Sideeq, Carvon, Richard and Sam were polite, professional and efficient. They arrived earlier than scheduled and moved us in less time than quoted (by almost half). We could not be happier with the service they provided. They treated our belongings as if they were theirs. We definitely recommend them and will hire them again in a heartbeat!!
    - Wendy B.
  • D
    Delaware Moving and Storage Inc
    During the move a serious scratch occurred in the dining room table. Repeated calls to the company finally had someone from the company come for what we thought would be the repair. The person examined the damage and said he would tell another individual who we thought would do the repair about the situation. When we waited nearly 3 weeks we again called the company and were told we needed to get our own estimate of the damage to get it fixed. After much debate they gave us three companies to contact. We felt they should be the ones to arrange for repairs. If the had properly covered the table with protection covers the damage would never have occurred. As of this date (04/7/2017), the table is still not repaired.
    - Richard B.
  • D
    Delaware Moving and Storage Inc
    I chose to use DE Moving & Storage based on their top ratings & their willingness to provide insurance coverage. If you value the condition of your appliances, I would highly recommend using another company. There were 2 separate crews that were assigned for moving my belongings from my home into my new home. While there are several examples of what I would not consider professional moving & care, the one that I could not overlook is the condition of my appliances. When delivered my less than 6 month stainless steel stove had the bottom door hanging off it. Since this damage was obvious, I was able to identify it immediately & have the door fixed. Unfortunately with the stress of the move & finding out my father was diagnosed with cancer & had to start chemo immediately I did not inspect the dishwasher thoroughly. When I finally was able to have my plumber install my stainless steel dishwasher they discovered that the entire top of the appliance was caved in. The company has now refused to consider the claim even though the dishwasher was in perfect working condition prior to the move. While I take full responsibility in not having identified the appliance issue in a timely manner, I had extenuating circumstances that were not taken into consideration & had over half of my appliances delivered damaged.
    - Maretta J.
  • A
    ARS Movers
    The 2 guys did a great job packing and loading my furniture and boxes. They disassembled the beds, took down TVs, and loaded the truck like Tetris champions! They were personable and loaded the truck in a way I never could have done. Highly recommend them!
    - Bryan H.
  • A
    Just Labor Movers Inc
    Mike and his crew showed up on time and loaded up everything on the the truck we provided. They then traveled with us to the storage unit and loaded the trucks contents in the storage unit. They were professional, friendly and courteous. They did a great job maximizing the space on the truck and storage unit, so we only had to make one trip.
    eing calling them Will definitely be calling them for any future moving needs.
    - Sam D.
  • A
    the Move-In team llc
    No problems whatsoever. They were prompt, professional and courteous. I thought they had marked up a spot on one of my dressers but they pulled out a picture they took which showed it had already been there.

    I appreciated their help.

    Would definitely use them again and would recommend others using The Move In Team in the future.
    - Doug L.
  • A
    G&G Moving
    G&G Moving was simply outstanding!  They provided the kind of customer service that we expect, but don’t often receive. Every aspect of this process was handled in a timely manner, from the quote (the lowest price compared to three other companies), box delivery, and finally with Vernon and his team’s arrival on move day.  Our move required two trips, and the team handled it with efficiency, while maintaining the integrity of our furniture.  If we ever require moving services in the future, G&G will absolutely be our moving company of choice.
    - JEFF F.
  • F
    1 Fair Moving Co
    I contacted the owner Travis several weeks before my move to get his price on my move.  He tried to qive me an hourly rate like other reviewers have experienced.  I asked if he would be willing to give me a flat rate for the move and he was more than willing to give me a price of $625 to move my two bedroom townhome. ** I will say that I had used him once before for a last minute removal of a washer and dryer and he was responsive, however charged me almost $400 for 1 hours work, which I didn't mind paying since I needed his help that day and he was the only one willing to come out at the last minute.
    In our first phone call about my move, I told Travis that I had a two bedroom townhouse with a finished basement with furniture (sofa, tv, tv stand, etc.) as well as a full living room and dining room on the first floor.  We agreed to the $625 price.  About two weeks later I contacted Travis again to tell him that I had a washer/dryer that I needed picked up from a third location and he gave me a price of $100 to do that, so $725 total.  That was fine, we scheduled the move and I gave him a $100 deposit via paypal immediately.   
    On the day of my move, two movers showed up with a 20ft Uhaul truck.  They could barely drive the truck, but were really nice guys.  I ended up backing it up and parking it for them the whole day.  When they showed up they told me that Travis didn't give them money for gas so I would have to fill the truck up.  I decided to put $30 gas in the tank because I know that rental trucks from Uhaul do not need to be returned with a full tank, only the portion of gas that you actually used.  
    The guys came into the house and I proceeded to show them around and tell them what was going and what was staying.  I walked them down to the basement and showed them my couch and TV setup.  They immediately started to squabble and said they would need to call Travis because "he didn't say anything about a basement and they don't think the truck was big enough to get it all in one trip."  I told them that I explicitly told Travis all the details of my home and the move and that the basement was included in the price.  They called Travis and put me on the phone with him.  Travis said that I didn't tell him about the basement and there was going to be an additional charge for the additional trip.  At this point I start to feel like I am being scammed and I told Travis that we had agreed on a price and that I had other bids that could possibly be better than his at this point.  He assured me that it wouldn't be much more and that he wasn't going to try to "get into my pocket."  I agreed without him giving me the updated price (dumb move on my part) and the guys started to move my belongings.  
    At this point I was afraid that if the movers took too long, I would be charged a lot more money so I started to move boxes and furniture myself and was basically the third mover for the day (I have a herniated disk in my back and was not expecting to move heavy items, especially for the price I was paying).   
    The day went by and we (me and the 2 hired movers) had the move done (two trips total) in about 7 1/2 hours.  The guys were happy because they finished up earlier than they expected, i tipped them $80 each, and provided them with a big lunch and all the beverages that they could handle all day.  By the way, the moving crew admitted to me that they weren't payed hourly, but by the job, which judging by what they told me was a very modest paycheck for the amount of money I was paying.  This isn't any of my business and I operate a business so I'm all for capitalism and making a fair wage so I applaud Travis for being able to make a large amount of money for doing absolutely nothing.  
    I called Travis when they were finished, as instructed by him earlier, and he told me that my total would be $925.  At this point it was much more than I was expecting to pay (especially since I did most of the grunt work myself) but was happy that it wasn't more.  I agreed to his price, paid the moving crew $600 cash (I had cash based on his original quote of $725 minus my $100 deposit) and then immediately went online to his website to pay him the remaining $195 balance via paypal (this balance was what was left after the $100 deposit, $600 cash and $30 for gas for the uhaul truck) of the $925 total as agreed upon.  I pride myself on being very prompt with my payments for services like this.  I also think that I was more than generous to his crew with drinks, lunch and tip totalling $160.  
    After I made the $195 paypal payment I called Travis again just to let him know that the payment had been submitted and to thank him again for his crews work that day.  This is when Travis became immediately irate and argumentative and told me that I was wrong in my math and that my total was $1025 ($100 more than he had told me just an hour or so before).  I explained to him how I came to the total ($925-$100 deposit -$30 gas - $600 cash payment = $195 balance) in which he told me that my total didn't include my deposit (not what we agreed upon originally and not what is stated on his website and was entirely new information to me).   He then started to tell me if I wanted to "be like that" he would meet me in the middle at an additional $50 dollars.  $50 dollars!  This is a case where the money is not the point because I would have gladly given him an extra $50 or $100 if he would have handled the situation differently instead of yelling at me and cutting me off after ever word that I attempted to get in.   
    I chose not to pay Travis an additional $50 because of the way that he treated me over the phone.  The following day I received several calls and voicemail requesting an additional $50 payment from him.  When I didn't return his calls, he called back the second day demanding money and was more threatening.  I do not appreciate being threatened so I called him back and explained to him that due to the way the he handled this situation I did not plan on paying him the additional $50 that he "made up" at the last minute.  He became irate again and told me to "f'n go f myself and enjoy my f'n life."  then hung up on me.  He called back about 10 minutes later asking me "what is your cross street?" and I said "excuse me" taking this as a personal threat and then he hung up.  5 minutes later he calls from a new phone number and hangs up on me again.  I called him back and he did not pick up, but has a new voicemail recording advertising a pain free chiropractic business.  At this point I have contacted my local police agency and gave them a heads up about the threats.  I have a video camera system at both of my homes so if he tries anything funny he will definitely be caught red handed.  
    If you want my honest opinion this company and Travis, the owner, are a scam.  They guarantee a low price to get the job and then tack on additional hours and fees and end up charging much more to the client.  As I said earlier the two movers were very nice guys and worked hard but were by no means "professional."  They argued with each other very loudly in my home and neighborhood using profanity and even my neighbors were getting upset.  They even commented that they hardly ever do moving and one even recognized my dad from a Sunday Breakfast Mission (local homeless shelter) that my dad volunteers and donates to, saying he was a recent resident but was recently kicked out.  This leads me to believe that Travis merely hires in-experienced day laborers and goes and rents them a uhaul truck and puts them to work.   In fact, since I tipped the movers so well they gave me their personal cell phone numbers and told me to skip Travis and call them directly the next time I need help with anything.  As long as I drive up to pick them up and drop them off when they are done they would be more than willing to help (at this point I'm thinking that possibly they don't even have a drivers license and could have been pulled over or caused an accident with my belongings in tow).  Again, I see nothing wrong with this type of capitalism, but just feel that other prospective clients should know the type of "professionals" that will be in their home.  
    As someone who has used this mover twice, I am extremely disappointed with my second experience with Travis.  I honestly thought he was a good guy and provided an honest (and somewhat overpriced at the last minute) service however after my experience this weekend I see that I am wrong.  I would not recommend them to anyone and I advise everyone to stay away.

    - Dominic A.
  • A
    Hopkins & Sons Inc
    This was a top-notch experience from the start. The estimator was honest and upfront about the cost. Final cost was at the low end of his range which was good (local move so we paid an hourly rate). Price included very good insurance coverage. Hopkins stored our belongings overnight and unloaded the next morning.
    The 3 man crew was great. Very professional and they knew how to do their jobs well and quickly. No lost items, no damaged items, no complaints. Would not hesitate to use Hopkins and Sons again.

    - David W.
  • A
    Hopkins & Sons Inc
    Very professional, quality company. I had a great experience from the receptionist I spoke to on the phone, to the gentleman who came out to give me the estimate, to the actual movers. Each was extremely professional, patient, answered every question I had and did it with pride. you can tell this company values its employees and trains them for their specific job function. The gentleman who gave our estimate was spot on, gave me tips on how to make the move easier on myself, what might be good for me to move on my own, etc. The movers were punctual, were done in the time they said they would, and even on the day we move in (we moved out one day, moved in the next) was able to bring on an extra guy at the last minute so that we could have the move completed in a shorter amount of time. For anyone who is weary because they charge by the hour, do not be. They were extremely efficient and on the move in day, were done ahead of schedule. I would highly recommend this company.
    - Kimberly T.
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Moving Companies in Middletown

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