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Find Top-Rated Lewes Auto Body Shops

There are 1 top-rated auto body shops in your area and 11 to avoid.

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Auto Body Repair reviews in Lewes

  • D
    Chose the shop because it was in the approved network for State Farm.  State Farm stated that this would shorten repair time because the body shop staff could assess the car and write an estimate without involving a State Farm employee.  State Farm assured me that this shop was in the network because of the level of quality of their customer service.  State Farm Claims representative made an appointment with Lewes Automall  for me to drop the car off on 12/6/13.  When I dropped the car off at approximately 9 AM on Friday, 12/6/13, the manager of the body shop said he knew nothing about any appointment and, when I called him near closing time on that same day, he had not yet looked at the car and said he would not have an estimate written up until end-of-business on Monday, 12/9/13.  That estimate showed a promise date of 12/19/13.  On 12/23/13, I was told that the car would not be ready until end-of-business on 12/26/13 or maybe not until 12/27/13.  With the Christmas holiday factored in, this translates to four and one-half business days delay in the getting the car back, 5 and one-half days when factoring in an entire business day when the car sat in the parking lot and was not looked at despite the fact that an appointment had been made by the State Farm Claims department.  My impression is that this job was not a priority for this shop, since it was an insurance claim job and they were getting paid at a lower negotiated rate than the repair jobs on other vehicles where a customer was paying full retail.  I have had a different local shop (not in State Farm's network) do similar work on other vehicles that was excellent quality and that was delivered on time.
    - WILLIS B.
  • A
    My new car was sideswiped. The repaired the damages. They were informative and professional. I know an estimate is just that but they said that the car would be there for 4 days but was there for 5 days. But in spite of this minor inconvenience I would recommend them to a friend and use them again, if needed.
    - Pat B.
  • A
    Accepted the insurance estimator's report and made a prompt appointment for repairs. Coordinated the rental car with my bringing in my car, so minimum time was wasted getting me back on the road. The repairs were finished a day early, and beautifully done so that there was no sign that anything had happened to the car. The car was returned fully washed and cleaned inside and out. It was ready to go the minute I arrived to get it. The premises were well kept and very clean and attractive. The staff was cordial, helpful, and efficient. The owner was clearly wanting to give high quality service. The whole experience was as pleasant as such a situation could be.
    - constance c.
  • A
    SIMPLE JOB, DONE VERY WELL.
    - PAULL H.
  • D
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    - Michael C.
  • A
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    - William R.
  • A
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    - Bruce H.
  • A
    Gili's was responsive and honestly told me how long the job would take, working diligently to get the job done in the required time.
    - Steven and Joanne L.
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Auto Body Shops in Lewes

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