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Specialized Services reviews in Laurel

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  • Mr.David was very pleasant and quick on the job. He mounted my 55" tv exactly how I wanted and provided easy access to outlets while hiding all the wires perfectly. Would definitely recommend his services to others!
    - Rachel W.
  • Zero Stars...This guy just doesn't have a clue when it comes to customer service.  Came out and looked at my rig.  Told me what it needed and approximate cost.  We scheduled the beginning of the repair for 3 weeks later.  He doesn't show up on the first day so I called him on the second day and he said that he couldn't get there because he had basically scheduled other customers so that they would have their campers before the holiday weekend.  At that point he states that he will be out Friday to start, Monday if it rains or if we're going out of town and I then let him know that I will have it in my pole building if it rains and he can work on it in there.  Thursday night I texted him to let him know it was in the pole building and rain would not be a problem, he calls me back and stated that since I didn't get back with him prior to then to let him know he scheduled other jobs for Friday and won't be there until Monday.  I'll take part of the blame for that one since the wires did get a little crossed, but then he doesn't show up first thing Monday and when I contact him he lets me know that he has a couple of small jobs to do and some parts to order and that he should be there by 10:00 or 11 he texts me and says that he'll be a little later so I simply texted him back to let him know that I was disappointed in the fact that we expected him first thing and he wasn't there.  At this point he calls me and tries to justify his incompetence by explaining that the other customers needed their campers before the holiday weekend and he need to order parts for the repairs that he started over the weekend and now he was in traffic and didn't know what time he would get there.  So I tried to get him to understand my frustration and at this point he tells me he's not sure he even wants to do the job because of all of the frustration I've caused him...He tells me he's going to keep driving towards my place and he'll let me know if he changes his mind.  About 1pm he texts me and states that he's now not going to do the job and that I need to take it to a dealer...Seriously, you keep me on the hook for a month when I could have been looking for someone else to do the repair and now your not going to do it because I logically questions why you were putting other customers in front of me when you scheduled my job prior to theirs?  Do not use this guy.  If you do it will only add to your frustration and he may not even fix your rig.
    - Joseph N K.
  • Great would hire if needed again
    - Eric W.
  • He did a great job.
    - Daniel V.
  • They did a great job, I love my new service!
    - Daniel V.
  • unknown
    - LYNN B.
  • unknown
    - ALICE J.
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Specialized Services in Laurel

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