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Air Duct Cleaning reviews in Hockessin

  • A
    John is very professional, knowledgeable, and friendly. He took the time to explain the process, anticipated concerns I might have, and even helped address another home-repair problem I was having. I trusted having John in my home, and he took great care to keep it protected and clean. In true Scout Master form, he left everything cleaner than he found it. He even retrieved toys my kids dropped down the vents years ago (Connect 4, anyone? We have all the checkers again!) It feels good knowing we've cleared 15+ years' worth of dust and debris, including construction debris remaining from a renovation project, out of our house so my allergy-prone family can breathe healthier air.
    - Catherine K.
  • A
    They did a good job. I like the push/pull system.  They were very professional, they showed up when they were supposed to and generally tried to stay out of the way. The only problem was they used the downstairs bathroom and it flooded. That was why I didn't use that bathroom or clean it.
    - Wendy R.
  • A
    They worked quickly and well. I liked the idea of the scrub and vacuum approach and they were finished fairly quickly.  The only problem I had was in the basement, there was a nasty bathroom down there that badly needed cleaning, but the pump didn't work, so when they turned the water on, it flooded. The water got to be inches deep before my husband heard it and it took several hours to clean up.  
    - Wendy R.
  • A
    I decided to do this because I have two very hairy dogs and the dust in our house is incredible. When I dust, the next morning it looks as though I hadn't done anything. Some friends of ours who also have 2 hairy dogs said they had their ducts cleaned and it really cut down on the dust. They came and did a good job. I would have liked to have seen what came out, but they did find 2 tennis balls.
    The only thing that went badly was in the basement. I have a perfectly disgusting bathroom down there with mold and mildew and dirt. It is like that because it is below the sewer pipe and it needs a pump to pump it up to the sewer line. The pump is broken which is one reason it is so disgusting. With a clean bathroom upstairs, it never occurred to me that they might run water or flush the toilet, but they did both. By the time my husband heard the water running, it was about 2 inches deep around the bathroom. It certainly wasn't ServPro's fault -- they had no reason to think the bathroom wasn't functional. However, instead of cleaning dust from the house, I spent the time trying to dry out the basement. It took a while, but with my husband's help we got it cleaned up. This wasn't ServPro's fault, as I said they had no reason to believe that bathroom didn't work. However, I would have liked to get all the dust out of the house so I wasn't recirculating it.
    - Wendy R.
  • A
    They arrived right on time and did a very thorough job.  They explained exactly what they were going to do before they did it and asked if I had any questions.  They proceeded to clean all the vents in the house and showed me before and after pictures of what had been done.  They were very conscientious and did an excellent job cleaning up after themselves.  They told me about other products and services that were available, but there was no pressure to purchase.  I would definitely use them in the future for the same type of service.
    - Janet R.
  • A
    Everything went very well.
    - Brian D.
  • A
    The service person explained the job and showed pictures of dirty vents.
    - Robert H.
  • A
    The technical was on time and very fast.
    - Robert H.
  • C
    They did not remove all the mold. I still had symptoms after they said they were finished. It was determined that I still had mold. They came back and did the job completely this time.
    - shirley a.
  • B
    unknown
    - Kesler R.
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Air Duct Cleaners in Hockessin

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