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Home Builder reviews in Greenwood

  • D
    Hired David Carr (wife Brenda) to build a garage, porch, and deck. The Deck: I was delayed in getting a permit to move in due to continued problems with the back deck. The steps had to be re-done as they were not built to code. The inspectors turned it down several times, first for the space/height between steps and ground space. Also for the railing spacing and height was not built to code. I was finally able to get a permit to move in, but was told I could not use the back deck, only the front and entrances. Mr. Carr took apart the railings to rebuild the steps. He put the railings in a pile on the ground in the back yard. It was a year before he completed the railings. My permit to use the garage was given on 4/30/2007 and was my final project. My permit to use the back deck was issued on 5/5/2008 after my unground pool was installed!! When he installed the original ones that were sitting in the dirt, they were all scratched up and dirty. He would not replace them. He installed the original 4x4 vinyl covered post with new screw holes and the old holes covered with putty. I was furious! He tried to pawn off the same damaged materials from his mistakes. I insisted they all be changed. He did change the vinyl post but still would not replace the scratched railing. He also had to be called back for loose boards on the steps that were not even screwed down. Someone fell on the steps because they appeared fastened. They has the original screw holes but we're not screwed down when the steps were rebuilt. The Garage: The garage was to be attached to my house which has a very high roof pitch. The garage is much taller than most. I requested OSB be installed above for storage with pull-down steps. First, he had installed steps which did not reach the floor and then built a stand for me to step on which was 2 feet tall and the base was about 3x5. He intended I pull out this base each time I used the stairs so the steps would rest on this base. He hid it from the inspectors on the first visit. It was very unsafe and I brought it to the inspectors attention and insisted on getting steps the correct height. He installed windows in the garage with broken corners because they had been dropped. He attempted to glue on the broken corners. I informed him this was not acceptable and he argued with me "because I had a corner broken on a window in my home." Irrelevant. An issue with another contractor. They were replaced. The paint on the back doorframe washed off within a couple of months and he did not want to repaint it, but it was finally done after my subsequent complaints. Many corrections were done on these projects because of reporting it to the BBB and the Delaware Department of Justice. A couple of years after living in my house, we were hit with a large snowstorm. The snow was melting and leaking into my garage where it joined the house. I contacted Mr. Carr as it clearly was a building issue and he informed me there is no warranty on the garage!! I had to hire a contractor to repair the roof at the garage and house joint. I remarried two years ago and my husband has fixed many other issues with Mr. Carr's work. Several pieces of metal facing has blown off when windy, clearly substandard work. More recently, during a storm with 50 mph winds, he noticed the whole back wall of the garage was moving to and fro. He said it should have been connected to the trusses and other wood and it was not. It was a free-standing 24 foot wide wall and approximately 20 feet tall and only attached on the corners, roof, and floor. My husband repaired it and attached it many times across the 24' span. The Porch The contract specified the porch was to be vinyl and all boards were to be "wrapped"in white facing. Along the front wall of the porch roof there were boards exposed and not wrapped. Mr. Carr cheaply applied a piece of metal like a piece of tape, nailing it across the whole length. He would not fix it and this was another issue I raised to the BBB etc. he finally did come out a couple of years ago and fix one of the exposed boards but there are 2 others that have never been fixed. Hand railings were put in so loose that if you hung onto them, they pulled out. These were eventually replaced. The trim on the rails was not cut on an angle correctly so it would be flush with the 4x4 post. It looks cheap and substandard and was never repaired. He used 4" boards around the bottom of the roof frame and then put on 6" trim which hangs over, falls down, and looks totally stupid. Never fixed. Also to mention base of porch is poured concrete and concrete blocks. Noted many cracks in the layers of blocks. One large crack exist at the corner which is .19 inches (approx 1/5"). Mr. Carr was paid in 7 increments for all projects. When they were almost done and had mostly the repairs left to do, he pleaded with me to pay him the balance and said his family was having difficulty and he really needed the money. He assured me he would correct all repairs. I, like a dummy, felt sorry for him and gave him the balance. Hardly ever seen him since. Most repairs were on me. I did file a BBB complaint and he stated he would finish the repairs. He did some but never finished. I had also filed and a complaint to the Department of Justice Consumer Protection in October 2007. They responded 11/01/2007 and I filed a form for them to contact the business. On February 1, 2008 they wrote to Homestead General Contracting to enforce the provisions of the Delaware Consumer Fraud and Deceptive Trade Practices Act. On February 19, 2008, the CPU again wrote to Homestead informing them they had 10 days to respond and nothing was received. Mr Carr responded on 2/19/2008 and said he "will work to resolve this matter, however please note in the Job Proposal the last payment made was "upon completion." If Miss Mitchell felt the job was not complete the last payment should not have been made ". How ignorant after he pleaded so badly because he needed the funds. I refiled another BBB complaint in late 2012 as he has never finished all the repairs and most has been repaired by my new husband at my expense. Others still remain and he has not come back like he said he would. Never use him or trust his word.
    - Beth C.
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