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Roofing reviews in Elsmere

  • A
    A Parker Contracting
    My basement has been leaking due to failing & undersized roof gutters. Al and his team upgraded the entire system so I am looking forward to the next rainstorm to observe the improved runoff handling!
    - Matthew B.
  • F
    Bafundo & Assoc
    Gutters: fine. Paid for and complete. Roof: TBD... the work itself seems fine. however, the customer service and communication from the owner was unacceptable and unprofessional to a degree that I cannot even articulate! Upon receipt of the invoice, I emailed a few questions about the charges and completed work, as the scope of work on the proposal did not match that of the invoice. Perfectly reasonable queries for clarification warranting simple answers. Instead of responding with the answers, he replied with a scathing, aggressive, hostile, unprofessional, and downright rude email... that never answered the questions, i might add. This line of communication continued for several iterations and days. Nearly 2 weeks later I finally got an updated invoice, after asking multiple times, which satisfactorily answered my questions and settled my concerns. Why the owner felt compelled to turn a few questions into a full battle royale, I will never know. I would NEVER ever hire them again and I hope their workmanship proves FAR superior to their customer service and attitude.
    - Susan L.
  • A
    Ferris Home Improvements
    Within past year have had our roof repaired and just recently a powder room added - we were impressed with the superior workmanship, professionalism and design knowledge of all involved in our projects. They kept to the budget and schedule they provided - we would not hesitate to recommend them.
    - Ann F.
  • A
    R.Short Roofing LLC
    Ralph did a great job!! We had a storm that created many problems for the community. My job was minimal and he treated it like a top priority. He was responsive, personable, professional & efficient. I will refer him to others and definitely call on his team again.
    - Moira D.
  • A
    Frank Devonshire General Contracting Inc
    The entire process was done in a well organized, systemataic, professional manner. The staff from the office to the work crew, were skilled and courteous, offering suggestions to best accomodate our requests. The finished product looked amazing. Our neighbors noticed and made mention of how nice everything looked. Would definietly use this company again and would highly recommend to family and friends. We could not have chosen a better contracter! Thank You, Frank Devonshire and Company
    - Bernard M.
  • A
    P J Fitzpatrick Inc
    Everything went well, from beginning to end. The representative who came to give us a quote was on time and thoroughly professional. We signed that night, without even going anywhere else. Only about two weeks later, the workers appeared on the day scheduled on time, and immediately got to work. They got the work done just as it began to rain, and the gutters worked marvelously. Everything was cleaned up. If it weren't for the new gutters, you would never know they had been here.
    - Edith O.
  • A
    D & T Home Improvements
    I think the guys did an excellent job!! Tom was very quick in his response to my initial inquiry...He came out the very next day to do the inspection...Once the job was started both Tom and his workers were very professional making sure they met every need of the job and going above and beyond on the exterior of the house by doing some painting to make sure everything else tied into the work they had done!! Truly appreciated that part of the job....I will definitely be using his services from this point on...I felt his pricing was very good and fair. I received a earlier inspection/estimate where the pricing for the roof was the exact as Toms minus the fixing of the piping which the other company never mentioned..This led me to believe that Toms inspection was more in depth and he also sent me video of what needed to be prepared...
    - lynette r.
  • C
    G Fedale General Contractors LLC
    The estimate went great, Jake (estimate contact) was very informative and thorough. Scheduling initially went well, however there were several hiccups in the "two day project". The first issue encountered after day 1 was the large amount of debris left in my back yard. It was noted on the contract that there is no backyard access and that all material was to be taken back over the roof to the front. My project manager Jesse was very quick to remedy this and was there that evening to clean up. I was then curious about the "smart vent" that was installed on the front and back of the roof and why it was located so high on both sides near the peak. I was contacted the next day and advised the smart vent was installed in the wrong place and that they would need to come back out and move it. The company did a good job moving the vents and replaced all of the wood that was cut out of the roof for the initial and wrong placement. The company then sent out two representatives to inspect the attic and the fix. The crew also forgot to install an additional vent, which was on the contract, but they were able to come back out to install that. Regarding the window capping and porch work, the company advised me that this would be a separate day with a different crew. Scheduling went well for this, but I received a call from my project manager advising me that the crew did not feel comfortable doing this portion of the job. My project manager got a different crew, which was able to successfully complete this portion, however they forgot to caulk some of the windows and were back out that night to finish. Currently I am waiting a final inspection of everything, as the company upgraded my warranty for all of the issues. I was very happy with Jesse (project manager), he was very professional and tried his best to make everything right.
    - Jacob M.
  • A
    J.W. Tull Contracting LLC
    From the first estimate with Harry, to interactions with Jason and finally the team that replaced my roof - everything went very smoothly and my roof looks fantastic. I had received 4 estimates for this work and J.W. Tull matched the lowest bid I received and also upgraded the shingles to CertainTeed Shingles. Turnaround time from estimate to roof completion was 6 days. The first day my roof was torn off, plank replacement where necessary, and shingle application. The roofing team work very efficiently and arrived at 8 am and worked through until 730 pm on the first day. The second day the team installed the rest of the roof, including a dormer that needed flat roof installation. When finished the team cleaned my yard up and ran the magnet in all surrounding areas. This morning you would never know they had been there the last two days as my yard was immaculate. Jason, thanks to you and your team for all your efforts - I love the roof!
    - Guido P.
  • C
    Everything Gutter
    He would have done anything to get the business. He told me that my gutters and down spouts did not to be replaced. He said he could paint them and make them look brand new but the gutters were atrocious so they had to be replaced. I did not feel comfortable having him replacing them after he told me that they did not need to be replaced and I could just repaint them.
    - Guido P.
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Roofing Contractors in Elsmere

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