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House Cleaning reviews in Elsmere

  • D
    Phyllis's Cleaning Service

    When I went around checking progress after several HOURS of supposed hard work in kitchen, bathrooms, etc, I could still pick up dirt and grit on my hand on everything that had supposedly been thoroughly cleaned (for example - desk, bookcases, inside kitchen cabinets and drawers). When I pointed this out to Phyllis, it was "oh I cleaned that with furniture polish and not a damp rag, let me do it again." There was dust and drinking mug type rings on every wood surface that had been cleaned. Again when I pointed this out or just cleaned it myself it was easily done in seconds. I would say the only rooms that were done well were the bathrooms

    I asked to have the empty fridge wiped out as it had some crumbs and stains inside. It wasn't filthy but I want to start out a move into a new place with nicely cleaned appliances, WHICH IS WHY I AM PAYING SOMEONE. It should take no more than 10 minutes to do an empty fridge thoroughly and well. When I asked for this, I got the response "well it already looks clean so why do I have to clean this?" Complain complain.

    And so on and so on.

    I am not sure what I paid for except a light cleaning, most of which I am redoing myself and then hiring another service to do all over again. These are nice ladies but they don't want to work very hard at all. I have had house cleaning services working for me for 20 years and I just expect reasonable service. I would never hire this service again -  don't understand how they have an overall "A" rating.


    - Terry Q.
  • F
    THE CLEANING AUTHORITY
    Recently I received a personalized ad brochure from the same company. In addtion to my address my name and some sort of I.D. number were printed elsewhere on the brochure. I thought I would try again because so called green services are very tough to find in my area. The national call center made a home visit appointment for me. On Monday of this week I got a call from one of the brothers confirming the visit to make a bid on the job. At about 8:15 on the day the appointment was scheduled for 1 pm saying they weren't going to do biz with because of the incident I described. The brother who called threw in that I didn't pay them for the final cleaning. That was the first I'd heard of that. I paid every bill I received. Add dishonest to rude? Their biz name is a complete misnomer. They aren't clean (in terms of professionalism). And they are certainly no authorities.
    - david f.
  • A
    Steven The Cleaning Man
    Great phone call.


    Called to tell me he didn't serve my geographical area, which I've told Angie's list more than ten times;yet, they still bug me to review this company about which I know nothing.
    - david f.
  • B
    DB Cleaning Services
    OK.  Ran out of time (actually ran out of money!) so job was not finished.  My fault, not theirs.  If I had more $$ they would have stayed to finish.  What they did clean was done well.
    - Monique B.
  • A
    KGBIGCLEANING
    This ladies make a very professional work, considerable price I definitely will hire them again
    - Pedro C.
  • A
    KN Cleaning Service
    They were on time and did a great job
    - alyssa d.
  • D
    Merry Maids of Newark
    unknown
    - Samantha H.
  • D
    Phyllis's Cleaning Service
    unknown
    - MARIE M.
  • A
    DB Cleaning Services
    2 staff members arrived on time, in uniform, with equipment and cleaned my house from top to bottom in 2 hours. They did a perfect job. Highly recommended.
    - dennis y.
  • C
    Rising Star Cleaning
    .
    - Rolyn R.
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Home Cleaning Services in Elsmere

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