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Decks reviews in Elsmere

  • C
    G Fedale General Contractors LLC
    The estimate went great, Jake (estimate contact) was very informative and thorough. Scheduling initially went well, however there were several hiccups in the "two day project". The first issue encountered after day 1 was the large amount of debris left in my back yard. It was noted on the contract that there is no backyard access and that all material was to be taken back over the roof to the front. My project manager Jesse was very quick to remedy this and was there that evening to clean up. I was then curious about the "smart vent" that was installed on the front and back of the roof and why it was located so high on both sides near the peak. I was contacted the next day and advised the smart vent was installed in the wrong place and that they would need to come back out and move it. The company did a good job moving the vents and replaced all of the wood that was cut out of the roof for the initial and wrong placement. The company then sent out two representatives to inspect the attic and the fix. The crew also forgot to install an additional vent, which was on the contract, but they were able to come back out to install that. Regarding the window capping and porch work, the company advised me that this would be a separate day with a different crew. Scheduling went well for this, but I received a call from my project manager advising me that the crew did not feel comfortable doing this portion of the job. My project manager got a different crew, which was able to successfully complete this portion, however they forgot to caulk some of the windows and were back out that night to finish. Currently I am waiting a final inspection of everything, as the company upgraded my warranty for all of the issues. I was very happy with Jesse (project manager), he was very professional and tried his best to make everything right.
    - Jacob M.
  • A
    Advance Roofing Windows Siding & Doors
    From the initial contact by Roland for an estimate through Shawn, Dave, Jake and Alex's team the experience was great. They installed back and front entry doors and back and front storm doors, replaced two windows and installed a 5 ft sliding glass door in their place, built a 16x14 ft Trex deck, replaced siding on dormer and front of house, replaced all gutters downspouts, fascia board replacement and installation of an awning to cover the new deck. The Advance crew went above and beyond my expectations. One more thing, the awning was torn last summer when I tried to manually retract it and it got caught in the roller mechanism. I contacted Advance as I couldn't fully retract the awning without ripping the awning further. Advance took down the awning and will be replacing and reinstalling it this Friday. As an added bonus, since I had to wait for the new awning Advance added a motorized retractor and remote for my troubles. I no longer have to worry about getting the awning stuck and torn in the future. Thanks Advance for all the hard work! I love how you transformed the look of my home. Very satisfied customer here!
    - Guido P.
  • A
    Ferris Home Improvements
    It went very well! Stayed on schedule. Excellent workmanship. Everyone was courteous, clean and knowledgeable.
    - Elizabeth C.
  • A
    Pieretti's Landfeatures
    unknown
    - bradley b.
  • A
    Homecraft Inc
    They were not cheap.  The experience was good.  The guy called me back and he came out when he said he would.
    - Revonda M.
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Deck Contractors in Elsmere

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