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Dentistry reviews in Dover

  • A
    It was very good. I've had trouble finding a good dentist since I've come to Dover. I was actually running to Milford and I became unsatisfied with them. I was using a dentist here in Dover and they actually broke one of my teeth. I told the girl not to use that tool and she broke my tooth with it. I come to find out that the tool she was using was a special tool. I've always religiously had my teeth cleaned every six months and I've always gotten perfect checkups. This little girl used this tool that's supposedly is only to be used on people with excessive plaque. Instead of her cleaning my teeth the old fashioned way, she decided she was going to use this new tool that they've come out with and she went and broke the tooth. I went to a dentist in Smirna and she was trying to make production. Everything was repair and crown. She sounded like a parrot. I said, no. You cannot tell me that I've had perfect check ups all these years and now all of a sudden, overnight, all my teeth have gone bad. That just doesn't make sense to me. I found a dentist up in Newark. In fact, my next appointment is coming up here in June. He's an Asian man and he's located right there at Christiano Hospital. He is fabulous. He is so busy, you have to make an appointment a year in advance. I actually missed my six month cleaning because I couldn't get an appointment. The earliest appointment I could get was a year out and that would be this June. His name is Dr. Hone Le. They are fabulous. He was the one who repaired by tooth. I ended up having a root canal. This dentist filled it and took care of it. I love this dentist. I don't want to see any other dentist. Even his hygienists, they are very gentle. I'[m 50 years old, I don't have a mouth of a 20 year old. Even though I've always had perfect checkups, I don't the mouth o a 20 year old anymore. I just need someone who is going to be gentle and is going to listen to me. If I say something hurts or if something is not right, then I need you to listen to me and they do.
    - Mary B.
  • A
    We have gone to him for thirty years. The waiting room is perfect. The staffs interact with us very well. They are very knowledgeable, friendly, and attentive. We do not wait long. It is like getting in and out. He is great. He is a very kind man. I already have an appointment coming up.
    - Susan F.
  • A
    After another great appointment, the friendly front desk staff rescheduled me and as usual said they would take care of everything with my insurance company.....such a pleasant office to go to!
    - Cindy S.
  • A
    Dr. Mercer was incredible! He was attentive and understanding, and took into account how much pain I was in when I walked into his office. He was also very understanding when I had more pain (because of the infection) after the root canal than I was expecting. I called his answering service and he called me back in less than 10 minutes late on Saturday Night! In the end, Dr. Mercer saved a tooth that I thought I would end up loosing. Thank You!
    - Jennifer H.
  • A
    I was promptly received for my appointment. I was encouraged to have a full mouth x ray and given reasons for it. The dentist also explained the options I have with a tooth that has decay and we were able to discuss the value of keeping the tooth or extraction. I appreciated the way the dentist discussed this with me. The dental cleaning seemed fine and the woman who did it was able to give me some good tips and answered my questions. The reason for c rating on availability is that this practice seems to be booked out many months ahead. If you don't schedule your cleaning 6 months ahead, you may not get it when it is due.
    When I first went to this practice, I always saw the same dentist. Now it seems there are several different dentists working there and I have not known which dentist would be attending me. That is a bit unsettling to me.
    - Judith C.
  • A
    I switched providers and heard great things about this practice, which is why I choce to come here. I was given an initial appointment date and time, but I had wanted one sooner so they put me on a cancellation list. They called within the week to accommodate my schedule and get me in sooner like I had wanted. The office is friendly and inviting. The hygienist was very sweet and VERY thorough...I never felt rushed. Insurance, Billing, and payments was very easy and smooth. The dentist had an awesome bedside manner!
    - alicia b.
  • C
    Within 5 minutes of my arrival they were able to get me in. The hygienist was pleasant and she didn't delay in getting my cleaning and xrays done. She was quick with the cleaning, talked to me, and discussed my teeth. The dentist was not as pleasant and the tool broke off in my mouth as he was either pressing too hard or they were old tools. I have never had that happen before. I was shown my xrays and had two big cavities they wanted to work on before my filling. I left very pleased with the hygienist, but very uncomfortable with the dentist. I would not recommend this dentist office if you are like myself with high anxiety and fear.
    - Kat M.
  • A
    I went there first for the consulation, where they quickly established what was needed and scheduled me for the follow up visit. The dentist was very friendly and put me at ease right away. For the follow up I went there for the dreaded root canal but the staff was amazing! The procedure was painless and when a hiccup came up (nothing they did) they described what was going on and what they next steps were going to be. I really liked that they were up front and didn't try to do a quick fix to get the money. They scheduled me for a follow up appointment to finish the work. My only complaint would be that it is not easy to get a quick appointment, they will put you on the cancellation list and will call you as soon as something sooner opens up. The staff there was very friendly, even called afterwards to see how I was doing, also up front with all the expenses and made sure that I saw how the charges were calculated. I have and will continue to recommend this dentist to anyone who is looking for one.
    - Elise A.
  • A
    The dental hygienist came and got me from waiting room. She was very friendly and talked to me as she already knew me. She explained everything before doing it. The dentist himself was just as friendly. The staff was also amazing!
    - Keri Ann P.
  • A
    It was great.  I would recommend him to a friend or family member.  I have been seeing him for about a year.  The office was pleasant.  It was a pleasant experience.  They were prompt.  The service was good.  There were no problems with the billing or anything.
    - Dustin W.
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Dentists in Dover

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