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Tile Installation reviews in Dover

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  • Anthony responded promptly to calls and texts. He discussed design aspects with us during the Reno to ensure we got exactly what we envisioned. Anthony's craftsmanship was outstanding. (much better than the large professional firm we had do our master bathroom) He and his assistant were polite ND friendly. We are thrilled with the job they did and will be hiring him for more reno jobs in the future as we upgrade features in our home. Thank you, Anthony!
    - Janet M.
  • The remodel went great, he was extremely professional, he was careful around and with my valuable crystal, and he knows what he's doing! My money was very well spent and I will definitely hire again in the future.
    - Nicolinda K.
  • AWESOME JOB!!!!! Anthony's Remodeling did a awesome job!! I called Anthony to inquire about a estimate and received a call back the same day. The other contractors I called, never returned my calls. He scheduled the estimate the next day and started the same week. He did a excellent job, his pricing was less than we expected. He offered a military and senior discount. He explained everything in detail to me which meant a lot and his demeanor shows he cares about his customers. His work ethic is impeccable. Everything was completed ahead of schedule and sooner than we expected. I am more than PLEASED with the work performed and am definitely using for other projects I need completed in the next few weeks. Thank you for your service. It was a pleasure working with you and your team. I am definitely calling Anthony's Remodeling for everything I need in the future. Thank you so much.
    - Evan P.
  • Once again, Josie and Rick arrived promptly, completed the task at hand and finished on time!  they are true professionals in every sense of the word.
    This time they made some minor repairs in our shower and thoroughly cleaned and polished a few of our floors that they had color sealed five years ago.
    Without a doubt, Got Grout? provide excellent service and value!
    - Ray B.
  • He's the best. He actually does work for some big box companies. He's very reasonable. He's a man of his words. He comes and explains things to you what he does, what he doesn't do, what will work for you, what won't work for you. When I ask questions, he has the right answers and everything so I think he's very good. He's quite familiar with all his jobs and he does top quality work.
    - Mary B.
  • While Jeff is a nice man he used Ron Pearce's company to do the tile and is ultimately responsible for the entire job.  I was unhappy with the quality of the work and my vanity was damaged.  After giving three chances to meet my expectations, and my vanity suffering further damage, I decided to not have them come back.  Upon close inspect of the tile tub surround the tiles do not all line up properly.  This means that visually the lines of the tiles vary and the grouting lines have varying thicknesses.  The grouting is incomplete, leaving holes in some areas.  The tiles around the water temp valve were not cut large enough to allow the outside hardware to be installed.  The plumbing leaving the underside of the tub leaked.  The stopper in the tub was not installed correctly. The floor was not leveled prior to the tile floor being installed.  The tile floor has many high/low spots and does not have consistent spacing between the floor and the tub.  My toilet is unlevel and leans forward due to a high tile.  My vanity was installed on shims.
    After having another contractor to my house I learned that some of the materials used on the tile tub surround were likely not grout.  The possibility of improper materials and the inconsistent lining of the tiles and grout lead me to have no choice but to replace the tub surround.  I have to now have the entire tub surround redone, tile floor replaced, and have to purchase another vanity.  I am very unhappy and unwilling to have this contractor or Ron Pearce's company in my house again.
    - maureen b.
  • Agreement; new countertops, cabinets, flooring paint and misc. to include the removal of a 6' wall,add chair rail and crown moulding, The manager,John agreed to remove old cabinets for me to give to my son. They removed them with sledge hammers. I didn't know what all that noise was until I seen the pile of busted wood. They said they weren't told to remove them to save. I told John but I didn't make a big deal of it. Moving on, when the cabinets arrived instead of base cabs for one side there was wall cabs.  They had the wall marked to install them when Istopped them.  They re-ordered the correct cabs.(minor problem). We ordered an  island with an extension to use as a breakfast table. It came without the extension and I let John talk me into accepting it. My first mistake! When installing the corian backsplash on the counter they used clear RTV.They left a gap of at least 1/8 in.. It had to be removed, planed down and properly attached. I told my wife It's time I watch all they do.When installing the floor tile they didn't jamb cut the door frames, they just square cut and angle cut the tiles and used caulk.They also cut tiles in half and INSTALLED them like that. I had to insist those tiles be replaced. The cabinet base frames were box-cut and installed that way. They had to be removed and mitre cut. I was assured they would run the microwave vent into the attic and out the soffet.They put it through my corner cabinet.  In their defense, I didn't see any other way of doing it. They mounted a base cabinet over a floor vent and I found this out later when I noticed the counter top was hot along with      everything in the cabinet. My son fixed it.They installed shoe moulding on top of a floor vent and a piece of drywall. They were ready to caulk the 3/16th in. gap when I had them remove it and found the piece of drywall holding it up. You cant imagine how bad the 4x4 backsplash tile was installed. It was not lined up,had a chipped tile and tiles were sunk in or out past other tiles. (oh yes, I have pictures.) They had to remove the tile and start over. The stove was installed and could not be pushed to within two inches of the wall. The large plug was in the way.  They came back and put an 18" cord on it. It could now be pushed to the wall but couldn't be pulled out. They connected the wire by crawling on the counter and getting behind the stove. They (electricians) seemed mad when I said I need to be able to pull the stove out. Their response "What for?"  It had to be corrected after I talked to the owner..  About a week after I paid them I noticed the stove  vent was not venting. I decided not to call them but to check it myself. When I went to the garage to lower the attic steps I found the steps busted and one step board missing. I managed to get to the attic and this is what I found. Someone had put an oil-soaked piece of plywood in the attic to walk/crawl on and left it there. What a fire hazard. Insulation was strewn around. I called the owner and he had the board removed and the     insulation placed. I showed him the broken steps and he accepted responsibility. After a few weeks I contacted him and he set up an appointment with me, at my house for 1pm on 28 Dec. He never showed nor did he call. Since then I have repaired the pull down steps.It should be noted that during the ongoing work I called and had two different appointments with John. He never showed for either one. When I asked him why he said oh yeah, I forgot..  There are things still wrong but I will not call them again. I have pictures of all that I mentioned except the busted cabinets.   Thank you.
    - Thomas P.
  • They brought a 25 year old marble foyer and four rooms of tile flooring back to looking brand new. Throughout the process they were super careful to keep everything neat and clean and returned everything to its proper place. They are consummate professionals. Earlier in the summer they restored all of our bathrooms, our marble foyer and sun room. Over the last 2 days they returned to refinish our family room and kitchen. In all they worked here a total of four days. Without a doubt they are two of the finest people and finest professionals we have ever encountered. We I highly recommend them.
    - Ray B.
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Tile Installers in Dover

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