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Health reviews in Dover Afb

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  • My mom took me to this office throughout my childhood and I always enjoyed going there. Now I am an adult and have moved away from the area. My family still uses this office and to be honest I have no idea why. My mother had a stroke back in August and now has trouble with double vision. She has had several appointments with Dr. Carlin, who has been her eye doctor for more than 30 years. Every time they go in for an appointment they wait at least an hour or more before they are called back. My sister has to take off work in order to take her to her appointments because my mom can no longer drive so this takes up valuable time in her day. Once they showed up for an appointment and the office had told them the wrong day, her appointment wasn't until 2 days later. Every time they mess up they blame it on their new computer system. They didn't even offer to take her back when they messed up and keep in mind my mother has trouble with her balance so she has to use a cane. So my sister had to take yet another 1/2 day off work to take her back the next day.
    My mom is in the process of trying to get Social Security Disability and they are requiring her to have field vision tests done. She had an appointment on February 26 (which they waited for over an hour before they were called back). It is now March 21 and the Social Security Office is calling my mom asking her where the results are. She emailed Dr Carlin and he said he had already sent it in with no further explanation of when he did it or how he did it. So my sister called the office and the lady told her that he was filling it out right now and would send it in as soon as possible. First of all he said he was filling out the form right then and there during her appointment which wasn't true. So he lied to my mom twice about filling it out. This is totally unacceptable. It is already hard enough to get approved for Social Security Disability b/c too many people take advantage of the system making it harder for honest people like my mom who really need it, but to then add an incompetent doctor who cant complete the simple task of filling out a form for his patient.
    This is totally unacceptable and I would NEVER recommend this office to anyone. I sincerely hope that my family finds another eye doctor who actually cares for their patients. This man has been my mothers eye doctor for more than 30 years. If this is how he treats long term patients, I would hate to see how he treats new ones.
    - Niki H.
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Health Care And Dental Providers in Dover Afb

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