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Deck Building reviews in Bear

Real People ~ Real Reviews ~ Real Results

  • Please more update response. Sundance Homes Management responded to earlier review. They were extremely apologetic and didn't try to make accuses. I appreciate the quick response and apology that was offered.
    - consuella P.
  • Prompt communication, timely completion, expert craftsmanship!  We especially appreciated the explanation of the ongoing project - learned some new things along the way and got even better than we hoped for.   Our new deck is so much sturdier, neater, and more well-crafted than the one we replaced.

    - Margaret E.
  • Decks R Us is a family owned business that we sought because of an A rating here on Angies List.   Last year (2013) we needed a new deck as ours was rotten through and through.  We had sourced several companies for quotes and for the SAME job was told 7500-25000.   We were so overwhelmed at the price range difference we put it off till this year (2014).  
    Upon contacting Decks R Us,  we were met with a team that came out and performed measurements and worked with us on a plan of what we wanted/design.  They went back punched in some numbers on our custom work and gave us a fair quote.  We didn't hesitate to go with Decks R Us after we met with the staff who were both professional and courteous.  
    Communication between Decks R Us and my wife via email was superb!  Throughout the period between our quote and install, my wife must have sent 20-30 emails updating, revising and asking questions I had about the design and install process.  Each email was returned promptly and personally with the gentlemen that came out to give us a quote. 
    When the team arrived on the week our install was scheduled,  they knocked on the front door to greet us and wasted zero time getting to work.   As I am no expert in decks,  in my opinion, their work was professional, cut no corners,  speedy and looked absolutely amazing when finished.  
    My wife and I cannot be happier with our new deck.  We love it so much we're investing in some propane dome heaters so we can enjoy it even during the cool weather.   The lighting and material options are vast and will certainly fit everyone's needs.  We were given samples to keep of the material we selected in a full color palette so we could shop/make a decision on colors to finalize the project.
    I just want to add that the lighting and electrical that was installed,  is done so cleverly,  they install all the dome lights on the deck posts INSIDE the post so there is no exposed wiring, and same with the stairs.   It truly is a professional job and rightly so, as we went with a professional company!
    *This review was done before coffee pretty early,  when I get with the Mrs. who did 99% of the communication with Decks R Us, and I can get names and more details,  I will update when possible.  Review on 11/7/14
    - Timothy H.
  • Other than a delay in getting all the materials delivered on time, the whole project went extremely well. Frank, the project mgr, and David, the salesman, are fantastic! The crew worked fast and sometimes in terrible weather conditions that others would definitely not have worked in. David made sure to keep tabs on the project as it progressed, unlike most other salespeople that will forget the project even exists as soon as they get a check. Our deck wasn't easy because it is elevated and consists of a covered section blended into the roof of the house but Frank made it seem like it was. Ferris took this project on even though other companies I had bid it wouldn't. They did an AWESOME job and they will certainly be the first call I make on any future projects.
    - Bruce p.
  • The work was better than we could have imagined. Before we hired Kyle, he explained his plan for the deck, and my husband found that he was going to use procedures superior to everyone else we talked to. In addition, he was thousands of dollars cheaper than everyone else.
    Kyle is a perfectionist and demands it of his workers as well. Every board was perfectly placed and he informed us why he was doing something the way he was, so we had no surprises. As for punctuality, he sometimes wasn't here when we expected him, but it was far better than other construction workers we've hired over the years, and he usually let us know why he was being held up. In the overall scheme of things, punctuality was the least important factor.
    He and his crew were always pleasant, even in 90+ degree weather when they'd been working all day. I wouldn't hesitate to use him again and again. If anyone wants to see an example of his work, you can contact Kyle to get our address. You're welcome to visit any time, although if  you want to walk on the deck but find Pomeranians playing on it, please knock at the front door so we can bring them inside. (Our escape artist moves fast!)
    - Jonathon M.
  • A Parker Contracting broke one of the stone tops of my retaining wall when doing the roofing but they replaced it for me. The guy who ran it was really personable. Their price, punctuality, and professionalism are excellent.
    - Mariaz D.
  • They are little pricey, but they are worth it because Keith the owner was very good.  He was personable.  He got the job done.  He was very nice.  He was not there for a long with his workers as a helper.  I will recommend him to anyone else.  Originally, the bill was $800; but as a customer, he gave me a deduction of $50 in the bill.  He said reinforcing the stringer with a board would make it stronger than putting a new stringer.  If I would have to replace all the stringers, then it would have been expensive for me.  He saved me some money there.  He was a nice guy to talk to.  He advised me to wait for 2-3 months before putting anything, so the wood can dry completely.  He was on time.
    - Sandy B.
  • Very Well,,, they did a good job
    - Primo R.
  • Dimitri was great. He did such a good job,and answered all my questions and concerns.
    - Rebecca M.
  • VERY GOOD WITH INSTALL AND INSPECTIONS
    - George M.
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Deck Builders in Bear

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