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Medical Specialist reviews in Washington DC

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  • I must say that, Dr. Kaplan is the best doctor I have had the privilege to go to. She is attentive and very knowledgeable, and her staff is professional and courteous..A top notch organization. I would recommend them to anyone who is seeking top shelf medical care and advice.
    - Neal E.
  • ok..;but not great. At Georgetown, and to some extent the entire Medstar system has some of the worst communications I have ever seen in a medical setting. Failure to return calls, staff that in many cases doesn't even know which doctors work there. etc, etc, etc. also some doctors have very narriow understanding
    - Karen M.
  • Very well. We were able to get an appointment within a few days and the written report was promised within a week. The audiologist explained the test results in detail. Fortunately, we were able to have the testing covered by Medicare. It is a pleasant office in a very convenient location for us.
    - Sara C.
  • Staff was friendly and attentive. Office was small and a little odd (built into a townhouse) but it's DC, and it's convenient; they make the most of a small space. They do a significant amount of blood-work "while you wait", which is nice since by the time you meet the doctor, they have lots of data to look at, and they can talk through any abnormal results right there.
    - Eli K.
  • Angie's List is marginally helpful in vetting vendors when used in addition to Google. Then they chose to support Bill O'Reilly. While I typically don't boycott vendors (ever, really), the irony of Angie's List being female-founded is too much for me to support with my albeit small subscription fee.
    - Courtney S.
  • Their doctors are excellent. I visit several doctors here for most of my medical concerns. They doctors and facility are excellent. Staff is quite friendly too. I have had any billing problems yet either. Happy to go to GW MFA.
    - Priyam J.
  • AVOID THIS PLACE. The midwives were excellent in delivering my child. However, their billing is predatory, sloppy, lazy, and trigger happy (when it comes to sending to collections) and will easily cost you hundreds of thousands of dollars (given higher interest rates on a mortgage) even when you want to pay your bill on time. Do not go here or the (inaccurate) damage to your credit will cost you an enormous sum far beyond what your hospital bill might cost. Not to mention you may end up back in the hospital given the exasperation and stress of dealing with a group that follows no standard practices. Washington Hospital Center sent my bill for my baby's delivery to an old address I haven't lived at for 6 or 7 years (no idea why; I used my current address for any forms I filled out when I arrived at the hospital in labor). 29 days (!; not the typical minimum 90 days; not even 60!) after mailing my first bill, they sent my bill to collections. Mind you, I hadn't even received a bill at this point since they mailed it to the wrong address, and my baby was only 1.5 months old by the time they sent it to collections. 22 days after sending me the bill they sent the bill again, then 29 days (!) after sending the 1st bill, it was already sent to collections. Why did they never call my phone number to ask why I hadn't paid the bill? Why did they have the wrong address? Why did they make no attempt to verify my contact info? Why didn't they follow the industry practice of waiting 90 days; they didn't even wait a measly 30 days to send it to collections? I didn't get an answer. The customer service agent helping me herself said "I'm kinda shocked they did send it so early. Usually they'll wait for 3 bills [to be sent out]." The billing department was either lazy, unwilling to do their job, and/or lacks standard practices (e.g., verify that they have the correct information; or use the additional contact info they have to call me before destroying my credit). Sending a bill to collections does enormously costly damage to your credit which is incredibly time consuming to fix (and difficult to actually verify that it is fixed). Then the burden is on the consumer to verify that it's been removed which can be difficult and is a cost to the patient who was wrongly accused of delinquent payment. I did a free credit check two months ago so I am unable to do another free check that my credit was not marred by this inaccurate collections action. I only found out about this because when my baby was 3 months old I was eager to settle my bill to figure out how much to put in my health savings account and called them up to ask when they'd send me a bill and what I owed. Patients shouldn't have to reach out to a hospital; a hospital should reach out to patients and, if it doesn't hear back, use alternative contact info or verify the info it has. I am unable to verify that my credit has not been damaged and the burden should not be on me to ensure that my credit is not damaged; a company that falsely sends a bill to collections should provide a credit check service free of charge to the falsely accused individual. This is not how I want to spend my time, energy, or money given someone else's mistake. Washington Hospital Center should follow standard industry practices regarding length of time before sending a bill to collections. To do otherwise can be financially devastating for an individual attempting to obtain a loan (and bad credit also hurts your job prospects). In addition, if a patient does not respond to a bill, medical practices should be required to use whatever alternative contact information they have to reach out to customers at least once before that countdown starts. If there is no minimum amount of time before which a bill can go to collections, that is terrifying for a consumer; if a bill could legally be sent to collections 1 minute after it is mailed out, I never want to visit a doctor again; a simple checkup could be financially devastating. The recovery room wasn't great either (we were interrupted or awoken every few hours to check on me or baby or to ask how we'd rate hospital or because someone realized they'd step into the wrong room or didn't need to draw blood after they'd already woken everyone up at 3am--please double check before you walk into a room and wake up two people and a 1-day old baby who are struggling to sleep.
    - Elizabeth T.
  • Dr. Safran seems to be really concerned about your health. After your exam, he doesn't rush you out of his office because he takes the time to listen to you if you have any concerns or issues that need to be addressed.  (This is why I love this doctor.)   If necessary, he calls you at home or work to give you the results of your tests and if necessary, he will refer you to someone else within the practice if you need a procedure done that he feels another colleague is better at doing.  I would recommend this practice to anyone who is looking for a great doctor.
    - Carolyn T.
  • This practice is simply wonderful! All of the providers strive to make you feel like a person, rather than a number.  They are always friendly, incredibly compassionate, and very laid back.  This practice won't feed into your fears or concerns about pregnancy; instead, they alleviate them! Dr. Crowther was so loving and kind during delivery and just took control of the situation.  I never for a moment felt anything other than incredible gratefulness that she was my doctor.  The office always runs on time. Would recommend this group to anyone and everyone. Love, love, love Dr. Crowther and the other doctors/midwives here.
    - Kelly R.
  • It is wonderful. I have been using them for about five years. I like their customer service, punctuality and their co-pay. The doctor is wonderful. I can email and not go into the office to fill prescriptions. He emails right back on any questions I have.

    - carlos w.
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Medical Specialists in Washington DC

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