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Home Staging reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • My experience with Estate Organizing Specialists has been top notch each time I have hired them. Now that I've had this kind of help I cannot imagine not hiring them again for all of my moves. Thank you very much. I appreciate your professionalism and your skill at managing to organize life's necessities in a way that makes life more enjoyable.
    - Gina R.
  • They were so inspiring! They made great suggestions, gave me ideas for how to plan the space, where put art and furniture, how to dress up the windows, how to use accent colors and where to buy anything I didn't already have. Although I have rummaged through dozens of design magazines, their design eyes were unique! I started to see a finished space, where before all I saw was a problem with potential. I was impressed and enthused by their ideas.
    - Karen A.
  • It went very well! The dynamic duo showed up on time and did a site evaluation of the condo. On the second visit they provided staging ideas that was creative and easy to implement! Great team!!! I will use them when I move to another space.
    - Delores S.
  • It was very easy to schedule an appointment with Natasha and Noel. They were on time and very professional. We discussed my family's needs and thoughts on colors. They gave me some great ideas and suggestions for all the rooms. In addition, I asked about blinds or window treatments and they got back to me later about a suggestion for a small, local company.
    - ELIZABETH D.
  • Carol K. came out and did an initial walkthrough with me to get an idea of the space and to talk out a few of her ideas. After receiving a very fair quote along with pictures of previous places she has staged and images of some of the furniture she planned to use, I scheduled her to come out and stage the place and it turned out fantastic. She was able to stage the place while I was at work and when I came home it was like walking into a new place. Her and the movers were also very careful of the walls and moulding, which had just been painted. I'm convinced that her staging was a big factor in why my home sold as quickly as it did. And scheduling to remove the items was also easy, and she was able to do it while I was at work too. Carol was very responsive during the whole process and made everything very easy and stress free, including sending me frequent emails, pictures and updates.
    - Carey Y.
  • The plumbing work due to a leak had to be completely repaired.  Callis Custom Carpentry did the heavy demo work upstairs and downstairs, opening walls and floors, to allow the plumbers to get in and do the work.  It was a daunting process. The work was extensive, loud and dusty as expected. I was home during the entire process and able to ask all of my questions.  The crew was patient and Bruce, company owner, was on top of things and made sure things got done.  The crew does a great job of cleaning up and keeping things tidy as best as possible which I certainly appreciate.
    - MARIA I.
  • Annie did an amazing job on my mother's 5 bedroom home. She helped her clean out closets, identify which items in the home needed to be donated or pitched. In addition she recommended very reasonable service providers to polish the wood floors and haul away unwanted furniture.
    - Caroline S.
  • The company correctly priced the job, arrived when promised, did a beautiful job and reclaimed the furnishings when the condo sold -- again, on time and professionally in every respect. I would definitely use this company again!
    - M. Kay G.
  • Overall it was a waste of money.  I had 6 designers sign up. Three submitted plans, but only one of them followed directions.  However the terms require if 3 or more sign up you need to pay out the entire "prize".  For the same price you could hire any local designer to consult for an hour or two, which is really the extent of what all these designers have done.  They basically make recommendations without any form of real communication.  There is a message board to post comments back and forth with the designers.  The flaw is if they don't speak English, how much communication can you really do.  It also requires the designer to be willing to communicate with you in the first place and in my experience some did but most didn't.  Most designers also submit at the last minute before the close of the posting. Therefore there is no time to question choices, request adjustments, or make clarifications.  So what you end up is a bunch of pretty pictures that are no better than a generic plan you could have Googled for free.  The plans of some of the postings look impressive, but they don't work in the real world.  Not enough information is provided to truly execute most of them.  My recommendation would be to save your money, hire a local designer to consult, and call it a day. 
    - Tyler A.
  • SUMMARY:

    - The price was way too high (my father hired them, not me).
    - They showed up late.
    - They finished many more hours late (even factoring starting late).
    - The "move manager" never took measurements at the new place.
    - The "move manager" didn't show up at the old place on moving day.
    - The family had to do the majority of unpacking and setting up of the new apartment.
    - Furniture wouldn't fit where planned because they did not have accurate measurements.
    - Furniture was damaged?and they showed no concern about it. They just wanted to be paid in full at the end.

    My elderly parents contracted with A First Class Move (AFCM) to move from a medium-size two-bedroom condo in Alexandria to a small two-bedroom apartment in an assisted living community in Arlington. When I saw the estimate that my father had signed I was not happy. I thought the price was VERY high?even if their services were rendered well, which they were not. My whole family wishes we had gotten involved in the planning sooner. We would have not let my father hire this company. It was far from the "stress-free" move that they promise on their web site. And it was pricey.

    ------------------------

    DETAILS:

    Prior to moving day family members had done many hours of sorting and packing, and had already moved most of our parents' most precious possessions (china, crystal, jewelry, etc.). On moving day we were told told that we could expect the movers to complete the last of the packing and the loading of the truck in three hours. It took six.

    We were told that the three movers planned to be able to depart by noon. Based on the anticipated schedule they would arrive at the new place around 12:30pm and everything would be inside in another hour or so. By late afternoon everything would be unpacked and put away, beds would be made, pictures would be hung on the walls, etc. Understanding that these things don?t always go perfectly according to plan we built in what we thought was plenty of cushion in the timeline and planned to bring our parents over to their new home ? 100% ready to be lived in ? around 6:30pm. Almost all of the smaller items (knick knacks, small framed photos, etc.) had been moved to the dining room at the condo so we could expedite the process by being able to say "everything in this room gets moved." All of the kitchen items were packed, moved and put away at the new place by me and my siblings (all food, utensils, pots and pans, etc.) before moving day.

    The family's plan was that two of us would take time off work to assist with last-minute packing and unpacking decisions. Another sibling would take our sick mother to her place in Arlington for the day to rest and to limit the emotional trauma that an older person experiences seeing the packing and moving of her things. Our father was to join our mother there when the moving truck finally left the old condo. The whole plan was that they would be able to show up to their fully decorated new home early that evening.

    Based on the schedule communicated to us the movers would arrive at the new place around 12:30pm, and everything would be inside in another hour or so. By late afternoon it would all be unpacked, put away, beds made, pictures on the walls, etc. Understanding that these things don?t always go perfectly according to plan we built in what we thought was plenty of cushion in the timeline and planned to bring our parents over to their new home -- 100% ready to be lived in -- around 6:30pm.

    What actually happened was that the movers came late and the move manager did not even come to the condo on the day of the move to supervise packing. She told me later that she had never even been to the new apartment! She based her measurements of where furniture would go on floor plans (being critical to knowing what will fit where, I thought that a walkthrough of the destination would be considered fundamental in the move management business). The move manager was to take photos of the precise arrangement of the many personal photos, notes and other items on kitchen cabinets and walls. This never happened. We took our own photos on moving day, moved them and put them up in the new place. My sister and I packed all morning while the movers carried things out. Around 12:30pm I asked them to let me know how long it would be until they would be done loading because we wanted to leave 30 minutes before them in order to run an errand and still be at the new apartment when they arrives. I was told "one more hour" (meaning 1:30) by the leader, so 30 minutes later my sister and I left.

    The movers finally left the old place around 3:30pm, arriving at 4pm, three hours behind schedule. We were told later that numerous things were added to the move list by our father, but in reality, only two pieces of furniture were moved that should not been -- a "secretary" cabinet and a curios cabinet, and that curios cabinet was always on the move manager's "maybe" list, depending on the available space. Had she taken actual measurements at the new apartment she would have known it would not fit and could have told us that.

    Additionally, because the actual measurements were not taken at the new place, other key pieces of furniture would not fit around a hallway turn to get to the bedrooms where they were supposed to go. In an effort to force furniture where it would not go, the movers scratched up a desk/armoire and the freshly painted hallway. Because specific furniture would not fit our parents had to switch bedrooms. This was, and remains, a problem because (1) Mom needed the room with more closet space, and (2) the room that was planned for her is further away from the apartment's front door. She has very sensitive hearing and their unit's location happens to be right across from the elevator where people gather and talk.

    One sister and and I worked all day packing, moving, unpacking and getting everything set in the apartment, and another sister arrived in the early evening. The out-of-town sister had to leave to go back before Mom and Dad arrived because the work went well into the night. This was very disappointing because it was important to us that we would all be there to welcome them to their new home. Moving is a very big deal for seniors.

    We were rushing to finish when they arrived at 10:30pm. The ONLY reason that they were even able to come at that point is because of the work we did. There is no possibility that their new apartment would have been ready that day if not for our efforts.

    At the end the move manager wanted a check for the full balance, making no mention of the damaged furniture that was pointed out to her hours earlier.

    Dealing with 'A First Class Move' was an awful experience.
    - Kevin R.
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Home Stagers in Washington DC

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