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Find Top-Rated Washington DC Hardwood Floor Installers

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Hardwood Flooring reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • We're very happy with our floors! District Floor Depot has great customer service. They were very patient in answering questions and helping us better understand flooring options and what would look best in our place. We appreciate how they let us take our time to decide on the right flooring option and compare several samples. The installation crew they sent was professional and courteous as well, and swapped out a few boards at our request. Overall it went smoothly and we're very happy with the result.
    - Christopher D.
  • Rudy and his team were great to work with. They take a lot of pride in their work and genuinely care that they do the job correctly and that their clients are satisfied with their work. They finished the project right on schedule and were great at communicating progress and completion date. I would highly recommend this company, you won't be disappointed!
    - Abbey R.
  • Aaron and his crew were absolutely great to work with. My condo is on the third floor of a walk up and the apartment itself is not the easiest to work with. I was also working under a tight deadline - Aaron went out of his way to accommodate my timeline and get the floors ready in time. His crew was professional, courteous and careful. Super impressed by the quality and the customer service!!!
    - Ema G.
  • Fantastic! Home Breakthrough just completed our kitchen renovation, and we are absolutely thrilled with the end result! Francisco and his crew were professional, prompt, and respectful throughout. Our questions and concerns were always addressed, and they guided us through the process and provided expert insight when needed. All in all, we were so impressed with the high level of craftsmanship and hard work from the crew. We highly recommend Home Breakthrough for any home renovation needs!
    - Beth S.
  • Great experience - 10/10. We hired AG Construction to refinish the hardwood flooring in our house in Northwest DC and they did an amazing job. I would recommend AG Construction for a variety of reasons. First of all, Aaron is very responsive. Within a few minutes of requesting a quote via email, Aaron called me (on a Saturday morning, no less) to discuss the project and schedule an estimate. Second, the price he quoted was far below what any other contractor could offer. He explained that the low price was due to the fact that he and his team have refinishing floors down to a science - and based on their work product, he was right. Third, we were on a strict timeline as we had just purchased the house and wanted to refinish the floors before moving in, so the only time available was Labor Day weekend. Aaron was very accommodating and agreed to do the work over the holiday weekend. His crew arrived on time first thing Saturday morning and got started right away. They worked through the holiday weekend and finished ahead of schedule! They also left the house very clean when they were finished. Lastly, the quality of work was fantastic and brought new life to our floors. We couldn't be happier. Bottom line: awesome customer service and great quality work. If you need to refinish hardwood floors, hire AG Construction.
    - Davis J.
  • The floor is absolutely stunning. We get compliments on it from every other contractor that has been in our home during a recent renovation, and most importantly, it is exactly what we wanted. We were looking for a natural look to our new white oak floors, and Rudy was able to deliver that perfectly with Bona Natural Seal and a couple clear coats of Bona Traffic HD. Workmanship was excellent, and Rudy was very responsive to fixing small details we wanted addressed at the end. He cares about the product he delivers, and has worked hard to build a reputation for quality. Overall an excellent experience. I would say that while there are certainly more than one company in the area that can do a nice floor, the areas where Kustom Floors really excelled were in understanding our stylistic vision and being able to match the finish materials that would create it, and in being able to deliver a more modern style. Lots of places still seem to be more comfortable working with finishes that will give you a more antique vibe. If that is what you want, you have lots of choices. But if it isn't, I think Kustom is the only place to look. Rudy is someone who is always learning new things, and is skilled at working with Bona products (lots of people complain about Bona because they don't know how to work with them, but in our experience they are beyond excellent when properly applied). He understood all the different options for trying to get the look we wanted, and was able to intelligently explain why he recommended certain sealers and finishes. If I had one area of constructive criticism, I would only say that a lot of the onus for communication seems to rest on the homeowner. I am generally fine with that, I like to be involved in projects, but would just recommend when working with Kustom Floors to be proactive in seeking updates and maintaining regular contact. These guys are always available and glad to talk, but they are a busy, small operation, and not necessarily going to call as much as I think is ideal if you are not pressing for it. All that said, Kustom Floors will absolutely be our first call in the future for any flooring needs.
    - Rong L.
  • This company is the absolute worst. I don't know how they have a B rating outside of writing the reviews for themselves. They are F level or worse. I bought a run down house in SE and paid ARJ for a total renovation. They were great about getting a contract in place and getting a deposit. They were really professional upfront. They worked about about two weeks, and then stopped working. To get them back to work, that is when the games begin. They send one guy out who does nothing all day. The guy only speaks Spanish, and when you asks how long he worked with them, he says they got him off of the street that day and didn't tell him what he was supposed to be doing. Then Raj - the owner - calls and says he can get more people over, but needs more money up front to make the job go faster. You give another deposit and they vanish. When he vanished, I got another contractor to finish the work. That is when we found out this man is not only a crook, he also does bad work. We found they tiled over floors he was supposed to demo. He tiled over trash from McDonalds. He plastered over a wall caked with dead roaches and insects. (You can see in the photos below). He was supposed to demo that wall, but did not. He plastered over dead insects instead. He plastered over mold. He put the ceilings in so they were crooked. I wish I had a picture. It looked like a squiggly line. He put joists in wrong and left joists missing. I had to pay to tear out an entire brand new bathroom floor to fix it, when he should have done it right the first time. I paid him 10k for electrical work. The electrician showed for a few days and then everybody stopped working. Finally, the electrician calls me directly and says Raj never paid him for the electrical work, but he can finish the job for more money. They know you cannot move forward until you finish the electrical work, so they hold the job hostage. The owner and electrician are working together to scam clients. None of the people working for him are licensed - Not his electrician, Not his plumber, no one. A few are competent, but some come right off of the street. Hire a reputable company to do your work. He baits you in with great prices, gets your deposit, and runs off. This guy is a con artist and his work is a disaster. Take your business elsewhere.
    - Linston T.
  • My bad experience with this company just got worse. The floors in our landing have risen and are floating. This is dangerous, unprofessional, and I can't even imagine any other company thinking that this shoddy work is acceptable. I now need to hire another company to fix this.
    - Elaine C.
  • Dave and his team were wonderful. Since our first conversation, they were very responsive, completely professional, and always on time. I couldn't be happier with the work they they did on our bathroom and basement. It looks like a completely new apartment. I appreciate that when I had a couple of small projects to do that were "out of scope" of our initial agreement, Reinaldo and his guys always said "no problem" and got the job done flawlessly without me having to bring in extra help. I truly appreciate the fact that I could always depend on the team to be there doing the work even when I wasn't able to be onsite, which was very often. They got the job done beautifully, and in a very timely manner. I wouldn't hesitate for a second to recommend the Bowlin team to my family, friends and clients. My only tiny drawback for future clients is to get the price of any "side projects" prior to giving the go ahead. While the pricing was reasonable for the job that was done, it may still come as a bit of a surprise on the final bill. Partly user error on my part, but that is my only suggestion for future clients.
    - Adrienne I.
  • Rudy was very kind & professional - you can tell that wood is his passion! He shows you pictures of his home during the consultation & it's just beautiful. His crew arrived on-time & completed the job within the expected timeframe. We are so happy with the results!!
    - Christa L.
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Hardwood Floor Installers in Washington DC

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