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Handicap Supply Store reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • In January, 2015, my husband began to have difficulty climbing into the bathtub.  We decided to convert the tub to a walk-in shower.  I sought estimates from 4 contractors and was ready to engage one when I found Globe Bath & Kitchen Remodeling.  Adem came and assessed our needs and shared pictures of work they had completed.  The bathrooms were designed around the needs of handicap people who wish to remain independent.  The bathrooms were not only functional they were also beautiful.  The grab bars are functional and gorgeous.By the time we decided on the work, my husband had to have back surgery in February.  Adem had his team to begin work while my husband was in rehab.  Adem had his team led by Calicio to begin the next week.  Calicio and his team were polite, professional, meticulous and extremely clean. Each evening they cleaned and vacuumed the areas affected.   Once the bathroom was gutted, they found problems with the pipes.  Since this required an increase in the estimated cost, Adem agreed to split the additional cost with us. Unfortunately,as we began to enjoy our beautiful bathroom and shower we began to see water damage to the living room ceiling.  Fortunately, Adem came immediately.  Adem arranged for  Calicio and his team to return the next day.  They found the leak by going through the living room ceiling.  They found the leak, repaired it and put in a new living room ceiling at no charge to us.Yes, I will most definitely use Globe again without reservation.
    - SAUNDRA H.
  • I would definitely recommend this company, especially for those considering aging-in-place home modifications.  Adem seemed to have an inherited eye for understanding the need for continuity and flow required for functionality in these areas; I can see why he specializes in Bath and Kitchen.  His staff was very polite and respectful of my person, belongings and space.  Although I vacated the premises, they closed off their working areas to allow me safe and junk free access to the other areas, if needed.  I am a very satisfied customer.
    - Diane N.
  • The Mobility Solutions technicians arrived on time at 9:00AM. They installed 2 stairlifts for 3rd floor bedroom area and basement area. The service technicians completed both lifts within three hours. Then the technicians gave me an orientation and instructions on how to use the Stairlifts. These service technicians were superbly PROFESSIONAL !
    - Carmen A.
  • REHABILITATION PROFESSIONALS we used in December 2012. They serviced equipment and they also made equipment for disabled children. I give them an A across the board because it's hard dealing with children who are non-verbal. Trying to communicate. Sometimes you have children that are Autistic. They really have some nice bedside manners and they go out of their way to help you to make sure that your child received the equipment even if they have to bring the equipment to your home. They come out and service at your home. They do follow ups and everything.
    - Alisa J.
  • Adem, Luis, Mike and the GBK team are all great to work with. They are expert at kitchen and bath renovations and specialize in "Aging in Place, Universal Design."  This turned out to be the perfect apartment design approach for my needs as I hit 50 and deal with a degenerative back problem.

    I solicited three bids from contractors I found on Angie's List.  GBK was the highest of the three, but Adem also stood out among the people I met with as someone who is a serious professional.  When Adem came to look at my place he showed me several design options from actual clients using photos he had loaded onto his iPad. 

    We reviewed all the work I needed done, then Adem sent me a preliminary bid.  After another site visit with an assistant, he drew up some draft plans with layout options.  I went to his showroom in West Falls Church where I was able to pick out all the materials I wanted, for the entire renovation, in a couple of hours. Adem, Luis and Mike had excellent suggestions, based on their experience, that we incorporated -- they all proved worthwhile. There was absolutely no "hard sell" on anything -- the team was seriously interested in how to find the right spot between what I wanted and what could be done from an engineering and aesthetic perspective.

    A very strong point to note is the price quoted after the preliminary design phase stayed the same for the duration of the project.  No surprises, no new charges, no increases of any sort, even though some aspects of the job turned out to be more difficult than expected. It's also worth noting that the price included all the materials -- new cabinets, vanity, all plumbing fixtures, wiring, lighting -- GBK will provide everything you need after you pick the items out online or from their showroom.  One stop shopping.  This is a huge bonus if you're not interested in trying to micromanage a major renovation.  GBK knows what they're doing and have good taste, based on experience. That said, they will ask you what type knob you want on your cabinets, and show you several options.

    I moved out of my condo on July 1, with the hope of being back by the first week of August. This was the one downside to the renovation -- what we hoped would take five to six weeks ended up taking nine full weeks.  Because of labor constraints and two technical problems (one with the electrical work having to be reworked to meet my condo inspection requirements and one with a plumbing trap problem causing a three-day delay), the completion date was past the expected date.

    The other area slow in process was installing the new wood floor, which had to wait until the rest of the apartment work was completed.  GBK's strong suit is kitchen and bath remodeling. The floor seemed to be a job they weren't experienced in, with some minor construction stains to the wood. Overall, the floor itself was beautifully laid and they did an excellent job with the trim work.

    To finish the job, GBK painted and plastered the entire apartment.

    I've had no problems with any of the work GBK did on the apartment.  Everything works perfectly. The kitchen and bathroom are both beautiful and functional.

    Under "do's" and "don'ts:"

    Do meet with Adem and give him as much detail as you can about exactly what you want done.  He's an expert craftsman but not a mind reader.  Be as specific as possible.  He's great at asking questions that at first seemed to me a bit detail-oriented, but later I was glad he was so thorough.  These folks have a lot of experience, but they need to know what you're looking for. 

    Do plan on being able to come by weekly to spot-check the work. By checking on progress you may notice something not quite the way you wanted it -- if you flag it while the work is being done, GBK's great about fixing it without any added costs.

    Do get a written letter of agreement spelling out exactly what work is to be done, including what materials and appliances GBK's responsible for and what you are responsible for -- this was very helpful when we reviewed the final invoice.  There were a couple of very minor discrepancies (less than $500 on a $35,500 job) that we were able to resolve by going back to our letter of agreement.

    Do get in writing an estimated completion date. Consider building in an on-time completion date bonus clause -- I think if I had such a clause, we might have met the desired completion deadline.

    Don't make Adem and his crew do guesswork.  Don't expect them to read your mind.  If you're having demolition work done and have particular items you want saved, note them in your agreement letter. I had some antique brass light switch face plates that I didn't identify as "save," so they were tossed in the demolition phase.  I should have flagged these items as "keepers." Those are the sorts of things you shouldn't assume a construction crew is going to notice -- don't expect the crew to be psychic.

    A serious plus of going with GBK is Adem's knowledge of "Aging in Place, Universal Design" for people approaching retirement age who want to remain in their own home for as long as possible.  GBK also has experience building kitchens and bathrooms for people with special needs while maintaining excellent style and functionality.  As I prepare to spend the next 20 years in my newly renovated, Universal Design apartment, I'm comfortable knowing I have intelligent designs in place to meet my future physical constraints, avoiding costly "one-offs" in the future .  I'm also confident the excellent work has significantly increased the resale value of my property.

    Throughout the entire renovation process, Adem and GBK were always available by phone or e-mail to talk about the project and any concerns I had.  Although they had several projects underway, I was always able to get same-day, usually within an hour, call back or e-mail if I had any questions.

    I highly recommend GBK.  They're trustworthy craftsmen who do excellent work.
    - David S.
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  • Called and Mark was at my house within 30 minutes, stair lift was installed the next morning. Went very well and quickly, nice people and very responsive to need.
    - Susan L.
  • Very well!
    - Joanne H.
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Handicap Equipment Stores in Washington DC

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