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Find Top-Rated Washington DC Driveway Gate Installers

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Driveway Gate Installation reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • Working with Barry was an absolute nightmare. It started off fine, but by the end of the experience, we realized how careless and disrespectful he is. We hired him to build a new fence in our backyard. He was significantly more expensive than some of the other quotes we received, but he seemed knowledgeable and reassured us that his work was top notch. We specifically requested two gates (front and back) with locks. He agreed and charged us extra. When the work was done, the gates simply didn't work. The internal pieces in the lock mechanism weren't aligned, so the gates wouldn't close or lock. We could manually move the gate into a "closed" position, but a light breeze would swing the door back open. The whole reason for building the fence was to keep our dog from escaping the backyard. Without a gate that actually closed, it was useless. I then spent 10 weeks calling Barry again and again and again, asking him to come out and fix it. "Okay, I'll be there Monday," he' say. By Friday, there would be no sign of him. I can't tell you how many times he no-showed. Eventually, he came out on two different occasions, fiddled with the locks, and told me they were fixed. When I later checked, the gates still didn't close or lock. My biggest mistake was paying him before fully inspecting every inch of the fence. It only took him a day to cash our check, but after 10 weeks of begging him to come out and finish the job, we gave up. Bottom line: he acted like a total *******. We now need to pay someone else to finish his overpriced work.
    - Estefania M.
  • They were terrific. They got the permit, communicated well when they were preparing to start work and did an excellent job. The entire fence was done in one day by courteous, capable men. The price was reasonable. I requested one minor additional piece of work which they did immediately for no charge.
    - GREGORY M.
  • They were fantastic. The designs, install work and equipment is very high quality. Our interactions will all staff (designers, installers, managers, owners) were very professional, demonstrating a high caliber of expertise and customer focus. Our initial design was higher than our budget and they worked with us to reduce costs and phase the installation over multiple years to manage annual costs. The first phase of installation also stands on its own - so if we do not opt for further work, we still have a beautiful yard, and you'd never notice that there were other things planned. 

    The Sharper Cut approach is design-build, which results in higher up-front costs, including ~$2500 for a full design that we now  independently own. It also means we spent a good deal of time working with their staff to make sure they designed and installed what we wanted. Overall costs were higher than other company's quotes, but I believe without a doubt that Sharper Cut was straight forward with up-front material/labor costs vs long term maintenance expenses. Going with Sharper Cut was a bigger investment than other vendors, but it was also the 'best buy' over the long term.  
    - Robin W.
  • Ace Deck & Fence responded immediately to our email request for an estimate and. upon approval to the very reasonable repair price, immediately followed with a repair service call to our home a day later.  The repaired gate and frame are now straight, reinforced with add'l. heavy-duty framing and provide us confidence in the operation and security - job extremely well done!!!
    - Greg S.
  • every thing went very well. everything was done on time. all fabrication was done to high quality. installation was of high quality. it was one of the best project experience I have had. I have had meany positive comments on the railings.
    - Frank N.
  • Abay did a great job.  He came very quickly when the  window contractor couldn't perform the job.
    The crew came,  worked efficiently and did the work for a reasonable price.  They were a pleasure to work with
    This was the third time Abay did work for me, once to repair a tree guard and once to install a security gate in a rental unit.  Each time  I was totally satisfied and would happily call for other projects.
    - Nora M.
  • After meeting with Ali to discuss the desired work and solutions, he provided a thorough and professional written estimate in a very timely manner. Considering this was a relatively small job during Summer peak time, we expected that the work would get done when they could squeeze it into their schedule. There was some confusion around when the work would be completed after it was started. Once we were on the same page with Ali, the work was completed in a timely manner and we were happy with the results.
    - Meredyth M.
  • Terrible!!!! I have wasted $4,000 with this company and the only thing that I got out of the deal was a locking security cage for a condenser in the rear of my house. I am so incensed with this company words cannot really explain. Buyer beware of this company!!! I don't know who is giving this company scores of A. At this point, I cannot afford to lose $4,000 so as far as I am concerned this company committed fraud because they did not perform in accordance with the proposal that they presented to me. They were really good about collecting the deposit immediately. Saying how responsive they were and then they showed up one time and working with another inept General Contractor, the framing of the doors were not ready to accept the iron doors. I did not see them again until I kept calling them and asking them to do what the scope of work stated. I couldn't take it anymore - I dismissed this company never to darken my property again. If anyone asks about Action Fabricators and Erectors, I will call it as I see it - I was duped.
    - Pamela P.
  • Ultimately, the product came out as promised so no complaints there.  However, the journey to get the fence details ironed out and prepared for installation was so difficult that I would not use Long Fence again.
    To begin, our sales representative, Robert Brooks, showed up on time and gave us a good presentation on what Long Fence could provide.  At first, the price he provided was out of our budget, so he went back to his management and was able to work the fence into our budget.  We thought we were off to a great start but it was all downhill from there.  As we began to hone in on the specifics, we would ask questions via email and Robert would only answer half of them, which lead to multiple rounds of us having to ask the same question over and over again.  Then it became apparent that Robert was not familiar with the product lines he was selling as the original quote was actually for something that did not exist within our specifications, which he was aware of from the start.  This led to another round of unanswered questions, which became very frustrating.  Finally after a month of back and forth, we had a signed contract but it should have not taken this long to determine exactly what we needed.
    When the contact was signed, Robert promised the fence would be installed by a certain date and that he or someone else from Long Fence would call us one week before the fence would be installed to confirm the installation would occur as planned.  Long Fence sent someone out from their installation team about two weeks prior to the promised installation date to conduct more precise measurements, so it appeared that everything was moving along smoothly.  However, as the installation date neared, we did not hear from Long Fence so we decided to call them to find out if they would be able to keep their promise.  We eventually got in contact with Vicky from their customer service department who told us that the fence had not been acquired/manufactured yet and it would not be installed by the date Robert promised.  Rather than attempt to fix this error, Vicky made us feel that our expectation to have the fence installed by the date Robert promised was unreasonable, which is quite ridiculous in my opinion as the date was promised to us in writing from an employee of their firm.  Vicky continued to investigate the issue and then provided us another installation date, which was three weeks after the date promised by Robert.  As the new installation date neared, we once again did not hear from Long Fence.  Upon following up with Vicky, we found out that they would miss the installation date once again.  At this point in the relationship, Vicky and Long Fence began to take ownership of their problems and offered us a $250 discount for the trouble we experienced thus far and provided a new installation date two weeks later.  
    Finally, the fence was installed on this third date.  The installation crew was professional, punctual, and did a fantastic job.  The fence is great quality and looks fantastic on our porch.  Even with a great product, I would not work with Long Fence again for my fencing needs as the amount of legwork we needed to put in to keep Long Fence on track was absolutely disappointing.
    - Brandon S.
  • This is the second time we've used Potomac Fences Inc and have been pleased both times.  Their pricing is competitive and the crew and staff are knowledgeable.  We had a bit of a mix-up with the initial fence design but we worked with Randy to come up with a solution and very much appreciate their helpfulness and willingness to make everything work.
    Installation was very good and the crew worked diligently throughout the day, arriving promptly and working to completion that afternoon.  They cleaned up the entire site and ensured the finished product looked and operated well.
    I would recommend Potomac Fences Inc and would use them again in the future.
    - Mary P.
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Driveway Gate Installers in Washington DC

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