COMPUTER GEEKS

B 46 Reviews

Founded 2002 • Angie's List since September 2005

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
10:00 AM - 5:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
10:00 AM - 5:00 PM

Company Contact

Washington DC and Baltimore Metro Areas Including MoCo, NoVA, and PG Counties

Washington, DC 20008

Description

We are a group of technicians who pride ourselves on eliminating your computer frustrations. No matter what the technical problem we will come up with solutions that meet your budget and your technical requirements. You call us (or schedule an appointment by clicking the book online button above), tell us what you want to accomplish, and we make it happen. We are on the job until everything is perfect and you are 100% satisfied with the result. We have over 60,000 happy clients in the area, and their (and your) satisfaction is our #1....

Verified Reviews

46 Total Reviews
Reviews by Rating
A Rated
34
B Rated
4
C Rated
3
D Rated
0
F Rated
5
Read reviews by category
computer repair (46)
Showing 1-10 of 46 reviews
F

RATED

08/03/2020

This did not go well. They will dispatch someone to your home that cannot do the work and then expect you to pay after failing to perform the requested work (even though I clearly communicated the requirements of what must be done ahead of time) and when you try to express your dissatisfaction with this policy they will repeatedly put you off by not returning your call and then eventually (after a...

DESCRIPTION OF WORK
Clone existing data and install memory card with more storage.

CATEGORY computer repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/30/2020

SERVICE PROVIDER RESPONSE

We generally do not respond to this sort of feedback but in this instance it is warranted as a caution to other small businesses dealing with this individual. - We welcome all honest feedback and guarantee our work fully. - Mr. [Member Name Removed] has paid $0 and we do not consider him a client. - This is a tough time for all small businesses. The last thing any honest small business still tryin...
A

RATED

05/08/2020

Great! Technician was friendly, very knowledgeable, and gave me valuable computer information.

DESCRIPTION OF WORK
New computer installation

CATEGORY computer repair

COST $156

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/22/2020

A

RATED

04/21/2020

Everyone was so professional and kept me informed about everything. The turnaround time was less than a week and the computer is working beautifully now.

DESCRIPTION OF WORK
The hard drive to my computer had to be replaced.

CATEGORY computer repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/03/2020

A

RATED

05/21/2019

The technician solved the problem with the sound on my PC. A new sound card was not needed. He also reset my laptop's default account. I was very pleased with the solutions on both my devices.

DESCRIPTION OF WORK
Install a new sound card on my PC and setup my laptop.

CATEGORY computer repair

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/17/2019

C

RATED

01/23/2019

First, it is good to understand that the technicians sent out are independent contractors, so there is some variability in what you get.It is good to be very clear about your specific needs and expectations (don't rely on your phone or email request), vet their knowledge and their communication abilities given your needs. We had experience with two technicians, one listen and followed our pace, th...

DESCRIPTION OF WORK
transfer data (files and photos) from an old PC to a New PC and from an old Apple laptop to a new PC laptop

CATEGORY computer repair

COST $750

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/23/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We do not use contractors, all of our staff are employed by the company. Not all techs work every day, but they are not contractors working independently. They work for us. Unless specifically requested to do so we do not remove any hardware from client premises, particularly hard drives, and if we do there is a form that must be signed. We do not and did not have your...
A

RATED

12/18/2018

Perfect! Tech came on time and resolved the issue, laptop is running like new,

DESCRIPTION OF WORK
Had a bad virus on my laptop

CATEGORY computer repair

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/12/2018

A

RATED

12/17/2018

The Tech (David Lim) was very prompt, pleasant and professional. He checked over our computer thoroughly, ran scans, checked for malware and made helpful recommendations, including noting that we were entitled to free anti-virus protection through Comcast (which virtually paid for the visit by itself). We may ultimately need to upgrade the computer, but for now it is running better and faster and ...

DESCRIPTION OF WORK
Check very slow running computer that freezes and crashes often.

CATEGORY computer repair

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2018

A

RATED

10/22/2018

Very well. He was on time, fast and very qualified

DESCRIPTION OF WORK
set up new printers, fix windows settings

CATEGORY computer repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/22/2018

A

RATED

06/02/2018

Computer Geeks completed installation of new computer and found missing folders, etc. that Jump Start Computing was not able to do – in 1 hour.

DESCRIPTION OF WORK
Recover missing e-mail folders, etc. that Jump Start Computing was not able to do.

CATEGORY computer repair

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/31/2018

A

RATED

02/05/2018

Great! The fellow was very knowledgeable.

DESCRIPTION OF WORK
Deleted extra email account and synched my Verizon and Google email accounts.

CATEGORY computer repair

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/05/2018

Services Offered

Network setup Lost file recovery Virus removal and internet security And more! If you have any sort of question about your computer, network, or mobile device give us a call. We are here to help.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal
Senior Discount
25%
Emergency Service
Yes
Warranties
No