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Find Top-Rated Washington DC Aquarium Shops

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Aquarium reviews in Washington DC

Real People ~ Real Reviews ~ Real Results

  • All 40 of my fish died within an hour of introducing this product into my fish water. ?I used the product per the directions on the box. ?When I called Graystone Industries/Graystone Creations' CEO John Olson, he stated the issue with my fish dying definitely had nothing to do with using his??De-Chlor Dosing Crystals? product. ?I've had fish for more than 15 years and never had an issue with any other De-Chlor products. ?In the end, there are two main concerns. ?First, John took no accountability for the situation. ?Second, John offered no compensation, monetary or otherwise.
    - Anne S.
  • They are great. We had someone else set it up, and they took over. They take care of everything, so it is really a total service. They are really reliable and responsible. They are friendly and knowledgeable. I can’t compare pricing because I don’t really know what other people are charging. Their price of $375 a month actually seemed reasonable, but it always costs more than that because we are getting coral, fish and food. So, it is rarely $375, and it actually turned into a much more expensive thing than we thought, but I don’t know that it is unreasonable. We started with them, and we liked them. They seem to know what they are doing. I know it is more expensive than we had anticipated but that is not their fault, and I don’t want to hold that against them. They are responsive. They come out really right away when there are issues like, if the motor goes bad or whatever; and we can e-mail them. My husband deals with all that and I don’t deal with it, but from what I am hearing, they are really responsive. They just come when they come, and they get in the house. They come once a week, and they do it themselves, so it doesn’t really matter if we are not even home at the time. I assume they are punctual.
    - Randy B.
  • very smoothly and efficiently moved us. great value and service. hustled and got the job done in under 3 hrs. nice guys too!
    - Laurie S.
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Aquarium Shops in Washington DC

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