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Roofing reviews in Wolcott

  • A
    We were very happy about the whole process from beginning to end. Nick was a pleasure to talk with and helpful with making decisions. The day of the job, our old roof was taken off and replaced, as were our old gutters. There were other things that they updated and streamlined which were included with the cost, as our house is pretty old and outdated. No hard sell and just updated us about the condition of stuff as they worked. No surprises as we knew our gutters were old. Everyone was very polite and courteous. By the end of the day, we had a beautiful, new roof and gutters and there wasn’t a scrap of evidence left around our house; they were very efficient, organized and neat!!! We were very impressed and would highly recommend them to others.
    - Michelle B.
  • A
    At last, a company where Customer Service is an TRUE AND PROFESSIONAL ATTITUDE and not just a department or empty promise. After about a year and during some very heavy rain,I had an overflow from one of my upper gutters and made call to Vista expecting to be either put off with excuses or whatever. I promptly received a call back from Brian, who I believe was the owner, who arranged to come out and inspect the problem, which he did. He identified that the gutters I had on that side of my home,and the steep slant of my roof were not sufficient to deal with flow of a very heavy downpour and suggested I install a 6" gutter and gutter guards. I was expecting to get a large estimate for the replacement of the 28 feet of 6" gutters and guards . I was amazed and grateful when Brian stated that as customer/vendor gesture he would replace everything FREE OF CHARGE. How many companies today would do that?. This job has now been completed . Will highly recommend them.
    - peter h.
  • A
    The Siding Guys were very professional, punctual and personable. They did high quality work in a reasonable timeframe, and quickly addressed unusual issues my house presented them with, including some important repairs that were discovered when the siding was removed. They showed up on time every day. I would very highly recommend them. Great work!
    - Roger T.
  • A
    The comparison from before to after was amazing. Rich was great to work with. He showed up promptly (within 2 days) to quote the job and was able to come back 2 days after quote to pressure wash. They even went above and beyond the original request and fixed a few pieces of siding that were falling off our house. I would recommend this company and would/will definitely be using them for future projects.
    - Shannon C.
  • A

    It went excellent. I had one section that was leaking and although he didn't have to Sonny said he was doing that whole section with ice and water barrier to alleviate any future problems. There was 32 square of shingles put on the house. They worked for 9 hours on Tuesday and including the removal had two front and back sections as well as front and back sections of garage completed. All that was left was a porch and a small section of overhang on a Bow Window. This was finished up with in 3 hours on Day 2. The clean up was excellent and they used an magnetic roller to pick up the nails off the lawn from the old roof. They even went as far as painting the roof vent pipe to match the house. I bought two flue caps which they said they would put on for me. One fit the other didn't my fault not theirs. Sonny said to bring it back and he would come back and put the new one on.

    I can't rave enough about the quality, workmanship and professionalism of Albana Roofing owners and workers. I would highly recommend them to anyone needing to replace or repair their roof.

    - Donald O.
  • F

    Later they cam back and said they would come out and look at it and maybe do it but for extra money. It was too late I Hired Albana roofing to do it.


    I contacted Angies list and got my money back.


    - Donald O.
  • A
    He found moss build up where front bedroom meets up with main house. This is cause water to drip into the attic when it rains or snow melts. I have schedule for Sonny to repair the problem area.
    - Donald O.
  • A
    They provided me with every detail of the work I needed to be performed. The proposal/contract provided was written in such great detail there couldn't possibly be any question as to price and services.  Workers showed up on time as scheduled. They were very friendly and courteous and sympathetic to any concerns I might have had. Everything was right back to its original state when they left, leaving my property free and clean of any debris.  The price was reasonable for the amount of work that needed to be done and I  got the service and merchandise I paid for. I would not hesitate to hire them for any future needs. Scott and Anthony were great people to work with.
    - Karen M.
  • B
    We’ve used them a few times now and we had a deck put on last year. We had some issues with the company but overall they did an ok job. It wasn’t great but they just never came back. They have a sales rep and he came over a couple times. They fixed some of the things they did wrong but there thing is to hold back 5% of their money for 30 days to make sure everything is the way that you like. I did that. I found there were things they didn’t do right. The guy who did sales said he could fix the issues I had himself within an hour. I said ok. I mentioned there were a couple stairs on the deck that needed replaced as they were falling off. He texted me back, “Ok” and I never heard from him. I held back $500 of the $10,000.00 dollar job and they would not come out. I asked the owner several times to come out and fix these issues for me but he refused to come out. He explained that he appreciates my business but he leaves the work to his sales rep. They had to come back and redo a whole bunch of stuff because they messed it up in the first place. They re-did the whole back of our house where the doorway is. It was an enclosed porch but we took it off for the deck. Instead of putting the siding back the right way, they left all sorts of little pieces. When you go up the stairs you can see these pieces. They said they could fix that within an hour. I said as soon as you do this and replace the stairs, I will pay the $500. They said ok but never came back. The deck came out nice. He was very particular in how he did it and he had his son helping him as well. You can see now how he wasn’t doing things correctly as now some of the wood has popped up. He was a nice guy and I didn’t mind that his son was helping him. I just wanted the job done right. I wasn’t happy with them fixing things that shouldn’t have had to be fixed in the first place. He showed me a gutter guard. When they did them, they now go up in an angle and it looks horrible. I explained that wasn’t what I had agreed to and they fixed it. They took them off and put on what I wanted them too. They put a downspout on my garage and it stuck out like a sore thumb. I told them to move that to the back of the garage. I had a brand new garage roof. When they were cleaning out their truck, I saw some red shingles and I said, are those from my home? He said they were from another job. They were using the left over shingles from another on my garage roof and they were not even the right color. I made them rip them off and put the matching color back on. I had told them not to put those shingles on my roof in the first place but they still did it. I found that to be very unprofessional. We have upper gutters and lower gutters. The downspouts coming from the upper gutters are supposed to have another gutter that drains them into the lower gutter as opposed to having the overflow shoot up in the air. I pointed it out to them as it was supposed to run into the gutter and it was flowing over the gutter. He explained that I had told them to do it that way. There was no way I had told them to do it wrong. They ended up fixing it and fixed everything else they were supposed to and then they left. I asked them to come and fix my stairs and the siding and then they never came back. I wouldn’t use them again because when you have your sales rep doing everything and the owner doesn’t help, that’s not professional. I only wanted him to come and see what his team had done to my home and he was not very receptive to that idea. He would not come out no matter what. If you are looking to deal with the owner face to face, do not count on it as he has a sales rep that will come out in his place.
    - Timothy P.
  • A
    Very satisified from start to finish. The sales rep that came out initially was very informitive offered many options and pricing to make an informed decision. Company provided a very detailed estimate. The installation team arrived at the date and time scheduled where friendly and curtiuos.Work was performed in a work like manner. At the completion of the job the site was cleaned up so well that you would not know work was done. I would reccommend Villwell Builders if your considering home improvements.
    - Turnkey Realty llc T.
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Roofing Contractors in Wolcott

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