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Find Top-Rated Windsor Locks HVAC Contractors

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Hvac Repair reviews in Windsor Locks

  • A
    It went very well. John showed me the faulty part as he explained what was wrong with It. He showed me the new part before he put it on the furnace. He did fix the furnace. He also did a yearly cleaning. He is very trustworthy. And an overall honest person. I well definitely use his services again.
    - Jannie B.
  • F
    They are extremely expensive. They once charged me almost $500 for an oil pump replacement. I went to a plumbing supply place and bought the exact same pump later for $85. When we had no heat, they determined there was excessive suction because I did not buy oil from them and there was sludge. I got a second opinion from another company and got a different assessment saying the lines needed to be blown out instead and the pump replaced. They only charged $151.55 for all of that. I am not using this company anymore.
    - Robert G.
  • C
    I paid for diagnostics through Angies. They thought they found the problem in 15mins. They came back again to replace the circuit board with a new one. They had the same problem again and thought the new circuit board is defect. They came back again and with the help of tech help center from the company that manufactured the circuit board found the issue was totally different. A wire was not connected properly from the thermostat. The people that came are under training. I was charged around 350 for the service.
    - prabhu k.
  • A
    Service person arrived on time, was friendly, professional and knowledgeable.     I have had Viking since 2002 and have never had any issues if I have needed service, and have never run out of oil.
    - Margaret D.
  • A
    All work was completed as stated in the proposal. Where a part of the driveway was removed it was repaired using tar reclaim and grass seed was placed where the lawn was disturbed.

    I have used West Side Oil previously for installation of egress windows.

    When Rich came out to look at the work for a quote, he explained everything that needed to be done. He also recommended a fresh air intake be inatalled in the room due to it being a tight room.

    I would highly recommend West Side Oil.
    - Scott F.
  • B
    The technician fixed the problem in a timely fashion and checked the furnace over. The problem was caused by a build up of water in a hose. He emptied the hose and removed a bend in the hose so it would drain properly.
    - John Q.
  • C

    This work was being done at my son's condo while he was at work. I went there to let him in and supervise the work. The technician came on time and went right to work checking the system. However, he was extremely talkative (but pleasant). He didn't seem to care how much time it took while he chatted away. Later on when he was installing the humidifier, he had another technician come over to help and it just seemed like forever for them to install the unit while they both talked and talked. It took a total of about 6 hours to do this work. That seems incredibly long to me.

    I would occasionally show up in the basement, and when I did, the conversation would stop and they would look busy. I asked a question regarding if the opening in duct, which was now sealed over with aluminum tape, was properly screwed in. I got a sarcastic reply back. I also asked a question about the need for the outdoor sensor installed for the humidifier. I knew already that it overrides the humidifier settings when the outdoor temperature gets very low to control indoor condensation. He gave me an answer that made absolutely no sense. That told me he really doesn't understand his work.

    I don't know if the quality of work was good yet because we haven't had ample opportunity to use it.

    Also, I'm in the process currently of replacing the AC and heating in my own home and have gotten 4 different estimates. One of them was from HARP. They were the only contractor to insist on a single speed fan for the furnace. All of my research and every other contractor pointed to the single speed fan as the poorer option. For this reason and many others, I chose Nutmeg to do the work at my home.

    - John Q.
  • A
    Technician showed up promptly. He was very knowledgeable and was able to explain in detail what needed to be done to rectify the problems we were having - all of them were easy fixes. After living with this harmonic noise coming from the vents in our bedroom it took him just one look to determine the builder had installed the wrong type of vent covers on the ducts. A trip to the local hardware store and $50 later the problem has been solved!
    - Craig A. P.
  • A
    Still getting information and making decisions on how extensive of a renovation we want. Unfortunately our home does not have a hatchway and we need to have one installed before we turn the basement into additional living space. We need to know how much the hatchway will add to the overall cost of the project before deciding exactly what we are going to have done. No doubt in our minds, that the provider will do an excellent job.
    - Sandra S.
  • A
    Ed Smalley does a great job of explaining what he needs to do to get the job done. He is able to get the job done efficiently and cost effectively.  I was also able to give him a call to ask questions and he answered them professionally and pleasantly.   Scheduling an appointment was easy and I have already received my reminder to set up my appointment for this year.  It is a good experience working with a service provider such as Smalley Welding & Mechanical.
    - Kathy S.
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HVAC Contractors in Windsor Locks

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