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Interior Design reviews in Windsor Locks

  • F
    I can only rate for responsiveness and professionalism, as the 8 hour deal purchased for wallpaper removal was never done. Over several months, I left numerous messages for Mr. Fernandez to schedule time to complete the work. After receiving no response, and the deal expiring, I reached out to Angie’s list for assistance. They were extremely helpful and also reached out to Mr. Fernandez, but still no response. I left one last message requesting a refund since it was clear Mr. Fernandez had no intention of honoring the prepaid deal. He did then respond via text asking for my address and indicated he would mail me a refund check – which I never received. It was Angie’s List who stepped in and sent me a refund even though they were not responsible for doing so. Thank you to Angie’s List for being the professionals here! Unfortunately, the same can’t be said for Mr. Fernandez. If Mr. Fernandez is too busy to return calls and honor the deals he accepts payment for, he should stop offering them (he still had deals running during this time). Had he taken 5 minutes to return one of my many calls, I would have understood if he was too busy to do the job and gladly accepted a refund. Had he done the job, I was hoping to have found a painter that I could hire for a much larger painting job afterwards. It may not matter to Mr. Fernandez, but not only did he lose out on that, unfortunately he also lost out on the potential for several large painting jobs for others that were waiting to see how my experience went.
    - Kitty U.
  • A
    Harris Home Improvement proves to produce a professional looking job every time. I have hired this company for much work on my house and trust that no matter what the job, they will be able to do it, and do it right. The pricing seems fair, and the work done is beautifully and lasts for a long long time. Even exterior work! The crew is always on time, polite, and clean. When painting the trim and walls in my master bedroom and bathroom they filled in cracks and holes and made everything look perfect. The rooms are beautiful and I love living in my new space.
    - Fawn F.
  • A
    It went very well. They were always on time and actually finished before the estimated date of completion. They cleaned up every day before they left and were very courteous. When the job was completed it was so awesome looking. We are very happy with the excellent job that everyone did and would highly recommend Perfectview Remodeling for all of your needs. We would definitely use Perfectview Remodeling again. Great job to everyone!
    - John K.
  • A
    Excellent. Chris is responsive, professional and clearly takes pride in his work. His crew was there on time each day, performed the work they promised and did a great job. I was surprised at how much effort his crew put into leveling out our ceiling, fixing all the nail pops and bad tape seams and putting on a perfect finish coat. Yet they did it all in one day as promised. They also tore out a badly warped section of sheetrock above our fireplace and braced it properly then finished it off perfectly. Next job was leveling out another bunch of poorly taped walls, and again, an excellent job. You can't tell there was ever a problem now. I will definitely hire them again; great company and enjoyed dealing with them. No nonsense, excellent price and top notch work.
    - Erland S.
  • A
    Lou and is team did an excellent job.  We started getting estimates from multiple contractors in May, decided to go with Lou in October, started the job a week before Thanksgiving and finished a few days before Christmas (about 5 weeks).  Lou wasn't the lowest quote, but he wasn't the highest either.  Lou's quote however was the most detailed and we got the sense he worked only with high quality suppliers.  This coupled with Lou's easy going personality and patience in helping us come up with a final design were the primary reasons why we selected PerfectView.  We just felt we could trust him to deliver and he and his team did.    We went through numerous redesigns and spent weeks getting to the final design.  All through out this time Lou listened to our wants, suggested ideas, and reworked his drawings and quotes.  When we made the decision to proceed, Lou and his team (carpenter, electricians, plumbers, and painters) showed up on time and everyday until the project was done.  We were especially impressed by the work done by his master carpenter Ron who solved the problem of uneven floors, reproduced an existing archway perfectly, and unclogged a vent from the microwave to the outside that was plugged up with bird's nests.  If you want to take an active role in your remodel, PerfectView should be on your list to talk too.  They're definitely on ours.
    - GARY T.
  • C

    Jeff came out to a**** the work that had to be done and quoted me at a price of $675.  I told him that sounded good and we scheduled a day for him to come out and do the work.  A few days before we scheduled to do the work, I contacted his office to confirm and was told that Jeff's partner and another helper would come out to do the work (not Jeff)), and I said as long as they knew what they were doing then that would be ok.  They came out to do the work ..  did a great job changing out the fixture in the bedroom ... when it came to the chandelier however, (while they did a good job with the installation) the helper was inexperienced and when he was up in my ceiling, he kneeled down incorrectly (not on one of the planks) and put a GIANT hole in my ceiling. 

    His partner got Jeff on the phone and he told me he would come out to take a look at it when he was back from vacation. What I am disappointed in was everything that happened after; when he came to look at what happened he immediately started to spackle the ceiling, (didn't offer to hire a professional to fix the ceiling) and I had to stop him to ask him what he was doing (shouldn't he have gone over this with me ahead of time before he started to spackle?) .. my father-in-law (who was over my house at the time) asked him what he was doing he had an attitude with him, saying that he has done this a bunch of times and if I wanted to hire 'some fool' to fix the ceiling to go ahead.

    I was very disappointed in the way he handled himself, but I told him to just do what he needed and if it didn't look perfect at the end then we would go from there.  It took him over a course of 3 weeks to finish it (it was over the holidays so I will give him that) but when it was time for me to pay he did not offer to take ANY money off the amount of my bill.  I think as an owner of a company he should have a least given me some sort of discount for my incontinence.  I wasn't looking for a hand out, but after putting a  hole in my ceiling and having to come back 3 additional times to work on it I would have thought he would have taken some money off.  The patch job in the end came out fine, if you didn't know what happened you probably wouldn't notice anything.  But for the attitude alone and the unprofessionalism I wouldn't hire him again.

    - Lauren B.
  • D
    She did show up, was very nice, but then we just played e-mail tag for several weeks then she stopped emailing me and did not return my phone messages. She never gave me an estimate or date to start. She could at least have had the courtesy to tell me she did not want the job or was too busy to do it.
    - Carol L.
  • A
    It was a little difficult touching base with Kelly at first but I know she also had an overwhelming response to her discount offer. Once we connected it was smooth going, we had an appointment within 10 days. They did a very good job and we are actually going to use her to paint the rest of our interior.
    - Craig A. P.
  • A
    Steven came over and measured my windows, he left me with three books of shades to look at and decide which would look best in my dining room.   He returned a week later, we discussed color and what type of shades would look best in the space.  
    Shades were chosen, price was discussed and the order was placed. 
    It took about two weeks for the shade to come in, Steven called and set up a time that was best for me.  The shades were installed and he demonstrated how they work.  The room was left exactly how he found it, expect for the beautiful new shades.  The shades are so perfect for this room, they go up and down for the top and the bottom, I put them up every morning and down every night.  They work smoothly and are installed perfectly.  Affordable Closets is a definite go to for my family for closets and window treatments.  I highly recommend this business.
    - Loreen B.
  • A
    They showed up on time and got right to work.  There were 3 men - 2 did all of the cutting in and the third rolled the walls.   They were in and out in approximately 5 hours or so and did an outstanding job.  We would not hesitate to use them again in the future and highly recommend their services

    - Craig A. P.
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Home Interior Contractors in Windsor Locks

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