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Home Improvement reviews in Windsor Locks

  • A
    Pure Air
    My experience with Michael Elkins, Sales Manager, was very informative, positive and convinced me to hire Pure Air over competitors' proposals. He arranged for financing and an install date without undo delay The installers arrived at the designated time and removed the existing system replacing it with the Trane system in about four hours. They were very professional, polite and cleaned up all debris outside and inside, tested the system and instructed on the new digital thermostat. Within a couple of days I noticed there was water in the lower drip pan which was very unusual. I called Pure Air Service and a technician was dispatched right a way. He could not identify what the cause was stating the it was very unusual suggesting that if it continued to call. It continued and another service tech arrived and thought it might be caused by condensation on the interior coil which was not draining. He applied some insulation in areas that he felt were causing the problem. Subsequently another Tech was sent a day or two later to apply additional insulation. The condition continued and I was directed to speak with the Service Manager Roger who was very sympathetic to what I was experiencing and said that they would do whatever it took to correct the condition. He recommended a replacement coil and drip pan which he ordered. Tech Hunter Blake arrived prepared to replace the coil and pan stating that he believed any replacement would only duplicate parts that already existed and had doubts that it would correct the condition. However he proceeded to prepare the unit for the new coil and in doing so discovered the drain connection was not fitted properly during the original install. Hunter explained that the fitting was loose and showed me where moisture had collected around the opening. He replaced the fitting with a better one and securely tightened it. That seems to have solved the problem. In summary the original install while satisfactory had one loose connection that three prior service calls could not find until Hunter Blake thankfully discovered it in the process of replacing the coil. While this matter was very frustrating, I commend the response I received and attention to the problem that the service department provided and the sincere attempts at addressing it without delay. It is comforting to know that Pure Air is ready and able to respond to any issue with the AC unit in a prompt and professional manner. The system appears to be operating now as expected. Of course there was no charge for any of these calls since the system is under warranty.
    - james m.
  • A
    M & J Roofing LLC
    Jason was amazing .He called back immediately.And fixed the roof the next day .Did a great job for a great Price.
    - David B.
  • A
    Applewood Plumbing Heating & Electric
    Service person arrived promptly, diagnosed problem, explained repair needed, performed repair and problem was fixed
    - Thomas S.
  • A
    M & J Roofing LLC
    Louie, company owner was on time to insect the job. Set up a date to do the repairs, Mike and Nick did the work and it was performed professionally and excellent. Would definitely call M&J again should I need any roofing job done.
    - Joseph F.
  • A
    Star Painters, LLC
    Demir and his partner did a fantastic job. He had excellent attention to detail and produced top quality work. He was helpful in discussing options with me as well as providing his opinion on a few things. AND his price was extremely reasonable. I would hire him again in a second.
    - Kim H.
  • A
    Star Painters, LLC
    Demir and his company Star Painters have earned 5 stars from me. I have a 100+ year old duplex and I hired Star Painters to freshen up the walls in a few rooms of my rental between tenants. By their second day on the job I knew I had hired the right pros. The walls in my home are mostly the original lath and plaster. Demir and his team took the time before painting to prep and patch every noticeable hole and imperfection. The walls were spotted with joint compound. If I was painting the walls myself I wouldn’t have gone through all that effort. Once the walls were prepped and painted I was so impressed with the results I knew I couldn’t ignore the trim and ceilings. Demir was able to adjust his schedule and expand my original project plan. In total Star Painters ended up painting every surface in the rental unit and also came over and painted some of the walls and ceilings in my unit. Demir worked with me to make sure I was satisfied with every aspect of the project. Providing expert suggestions on how to prep and repair some of the wall surfaces throughout the home that were showing their age while also staying within my budget. Star Painters have an eye for detail, are reasonably priced, professional, and courteous. I would definitely hire them again. In fact I have already discussed having them back later this year to paint the exterior of my home. Thank you for the A+ job.
    - Justin T.
  • A
    M & J Roofing LLC
    The work was flawless and fast. Louie and his team are professional and efficient in the work they do. Their strong point is clear communication and identifying issues clearly and honestly with photographs demonstrating challenges and offering solutions. This is the second big job he's dine for me and I am completely satisfied.
    - Bradley T.
  • A
    Highland Window & Siding Company LLC
    Marc did an excellent job in a short amount of time with attention to detail. The price was also reasonable. I would definitely use this company again.
    - Brett H.
  • A
    Pro Painters
    The owner of the business and his crew showed up and got started immediately. They were all very professional and clean. They did an amazing job compounding, taping and sanding the walls in the bathroom, bedroom, living room and kitchen. Afterwards they painted all the trim, baseboards and walls in every room. Everything looks so clean and beautiful. I highly recommend Pro Painters for your next project. We will definitely use them again in the future.
    - Le A.
  • A
    Pro Painters
    It went very well, Jacob & his workers did a great job. He did everything we asked of him and more. He actually took stuff home to paint because there wasn’t enough room and a few didn’t come out good . Jacob was great to work with, polite, they cleaned up everything. He also took down our popcorn ceiling and did both jobs for a great price.. would definitely recommend him.. Thanks Jacob..
    - Donna C.
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Home Improvement Services in Windsor Locks

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