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Auto Service reviews in Willimantic

  • A
    They were fairly expensive but the staffs were very helpful.  They do a lot of things like changing the oil or body works.  I used their service for about ten different repairs.  I encountered a little problem before because my washer did not work for awhile but it started working again.
    - Robert B.
  • A
    Their service department is excellent but not the auto body department.  They do the work promptly and their prices are fair.  They are always courteous.  I like the fact that the Hyundai Motor Cooperation always will call afterwards and check to see if you're satisfied with the service you received.  They ask you to more or less say on a scale of one to ten, one being the lowest and ten being the highest as to what your level of satisfaction was.  May be four times a year they will send you a couple of cases or reports that you have to fill out related to their facilities whether they are okay, how long you had to wait and if I was given an estimate etcetera.  Most of the companies that I have dealt with in the past don't do that.  In 2003 when I bought the car they had an option where if I was willing to spend a $1000 more it gave bumper to bumper coverage which covered everything up to a thousand miles.  Without that $1000 its fifty thousand miles as well as the engine but if you spend the extra $1000 they would cover bumper to bumper.  I wish I had done it but I didn't think the car would last that long and now it's doing two hundred and six thousand miles.
    - George R H.
  • A
    I needed an oil change, so  I called Austin's and as usual, Harry fit me in. I had been back and forth on the phone with the guys about ordering a rim for a while, but they company they ordered from gave them the wrong size, so they banged it out and just charged me for the labor. My tires were loosing air because they were so close to wearing out, so they went ahead and put new (used)  ones on. The tires they put on the front wheels were like new! The back ones are a bit worn, but they only charged me $25 for each. Because they couldn't fit me in for an allignment because their allignment guy only works Mon-Fri, Harry gave me a recommendation for another place and his card. I've been going here since I could drive and these guys are always very helpful and honest. I wouldn't trust any other auto shop with any major work on my car.
    - Marissa T.
  • C
    Landon's Tire Inc
    My regular mechanic could not fit me in for an allignment on my Subaru in time for my upcoming roadtrip, so I went to Landon because it was the closest place to my apartment. They fit me in the day I called, which was excellent because of the impending trip. The price was a bit more than I expected, but they finished in about 20 minutes. So, although the wait was noisy and akward (with some other customers exchanging money and speaking loudly in the lobby), it was short. My car appears to drive straight now, so we'll see what my mechanic says after my trip!
    - Marissa T.
  • A
    - Samuel B.
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Auto Services in Willimantic

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