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Door Installation reviews in Westport

  • A
    M CRAFT, LLC
    Great! Miro, is an expert at what he does. His workmanship is top notch. Best of all you could talk to him and get answers, he would even make suggestions and recommendations. He never refused. He did things on his own that he felt would enhance the project and never mentioned costs. His laid back soft spoken demeanor was a pleasure to be around. Oh! did I mention most reasonable price. We plan on calling him for all our carpentry needs.
    - SANDRA G.
  • F
    HM Construction & Painting
    Throughout this project, Mr. Helio Mota of HM Contracting and Painting, LLC has made decisions about my home without consulting me and without honoring the contract. All changes were to be made in writing and that never happened. The first item on the list that the company addressed was my roof. There were immediate problems. I requested pictures of the work done to the roof be provided to me throughout the process. The roof was to be completely removed and replaced. Mr. Mota never supplied me with any such pictures and when I asked him for them due to concerns, he said his workers forgot to take them. I had concerns that the roof had not been completely replaced, due to the fact that the debris container outside my home had minimal trash in it and only contained two visible portions of roof that I believed were the parts removed for the skylight replacement. The skylight that they installed was smaller than the existing one. This is one example of a decision that was made without my consent. To accommodate the smaller skylight, wood trim was placed around it, again without my consent. That wood trim now appears to have mold on it, as it is visible from the inside of the house. I asked that the skylight be removed immediately and was told that since it���s not leaking he would do it later. I recently visited the Department of Buildings in Town Hall and discovered that they failed to obtain construction permits as required by the contract and by law. As per the employee of the Department of Buildings, Michele Onofrio, Mr. Mota was to apply for the following permits as per our contract: replacement of roof, deck, porch, electrical and addition on the first floor. Two rotting beams that were supporting the gutters were to be replaced. The company installed new gutters without replacing the beams. When I confronted Mr. Mota, he said they would fix it. The two beams were then only cosmetically repaired rather than replaced as per the contract. The gutters were not installed properly, resulting in gushing and leaking water. I had asked that he wait until the extension was built, but he went ahead and installed the gutters anyway. The side deck railing that he installed was not the style that I had chosen as per the contract. We met Mr. Mota at Ring���s End, a home store, to pick out the railing and deck flooring and mirrored doors for the laundry closet. He promised me that the items were ordered and would be delivered in 3 weeks. When I followed up with the store, we were told that no such order had been placed. Mr. Mota brought railing and flooring materials ordered from somewhere else and they were not at all what we selected. He installed the wrong items despite being told not to and when confronted he said he would change it later. The mirrored doors were never ordered. He did not replace the Azeck trim as per the contract, and told me that he could do it in the summer which was never agreed upon. The laundry closet door has been corrected 4 times and it has been done by multiple people. The framing is still not even and at this point, I have little faith that it will be completed to my satisfaction. I was told that the closet doors for the laundry room were going to be custom made by a carpenter. What I have are hollow doors purchased and mirrors being put on them. That is not what I was promised. The contract clearly stated: raise the door seven inches to better access the washer and dryer, use all existing trim and custom make new closet doors with proper height. The frame was raised over a foot which was not agreed upon. The worker performing the task told me that he was never given size measurements when I questioned the work. The workers being sent are handymen and not professionals. The side wall of the closet was not to be touched. Again, a decision was made to extend the wall by a foot and a half without my consent. In each closet there is a light, the light fixtures did not need to be removed. Furthermore, the light fixture removal and relocation was done by a carpenter and not done by a licensed electrician. It was never agreed upon to remove the light fixture. Again, decisions made without consulting me. When they broke the wall of the closet, it damaged the floor and created holes which now requires the floor to be replaced. When we gave him the selection for the kitchen backsplash, he emailed me and said that he could not use that backsplash because he could not finish the edges properly and it was out of the budget. There was nothing in our contract specifying an amount of money allocated to the backsplash. There were no caps placed on price as per our contract. The backsplash ultimately chosen was not installed properly as per my request and needs to be completely removed. The light switch that was moved was done improperly and has caused a short in my electric. When I requested a license from the worker performing the electrical work, he refused. I have also discovered that they failed to pull electrical permits as well, again a requirement of my contract and of the law. My granite countertops were not properly covered and have been damaged with scratches and chips. The ceiling in the kitchen was supposed to be raised 5-10 inches. He made a decision to raise it to a different height without consulting me. The ceiling has not been closed and remains open and unfinished. Master bathroom finishes were delayed because he made me select new finishes after he was told it would take 4 weeks for delivery. I had to wait until I had another day off to go again and select other finishes and that resulted in further delays. However, I have discovered that he had never placed the order for the items needed to complete the bathrooms (i.e. vanities, shelving and fixtures) when he was supposed to. On December 20th, Mr. Mota finally ordered the bathroom vanities and fixtures but cancelled said order on 1/12/18. He installed lights in the master bathroom without consulting me. One of the workers removed a chunk of paint from the wall to match the paint. The paint in that bathroom was not to remain the same. Paneling was to be installed and the entire bathroom was to be repainted a different color. I do not understand why a hole was put in my wall. The downstairs bathroom was never painted after the panels were installed. I have not seen anyone working inside of my house since the 12/18/17. The last time someone was there to do work, he waited until I left and then left the house telling my wife he would be right back. He never returned. A painter has come to my house but I have turned him away, because the work is not complete and there is nothing to paint. Mr. Mota does not reply to my emails, answer my phone calls or come to the house to inspect the work. Numerous items that I asked him to save such as closet doors, light fixtures and trim were thrown away. Whenever Mr. Mota is confronted, he becomes agitated and attempts to intimidate me by raising his voice and punching his fist on surfaces (e.g. my counter tops). He has also made inappropriate comments to my wife (i.e. I���ll come over and be your bodyguard), making her extremely uncomfortable. He has even called her to ask if she was home alone so that he could come over and show her things when he has been told repeatedly to only contact me. The contract states that ALL work was to be completed by January 20, 2018. I met with Mr. Mota on December 18th and he sent a follow up email on December 24th to recap the meeting. I replied with all of the items that were not completed to my satisfaction and he agreed to repair the items pushing back the completion date for the first phase to January 12, 2018. On December 27th, the carpenter came to my home, waited for me to leave for work and told my wife he would be right back. He left my home and never came back. I emailed Mr. Mota and told him not to send his painter because the carpenter never came back. The painter was still sent to my home and entered my home without knocking or ringing the doorbell despite being told that there was nothing to paint. On December 29th, workers came to my home to replace rotted beams but only repaired them cosmetically. I asked that they leave the removed beams for me and nothing was left because they were never replaced as per the contract. Since December 18th, no one has been to my home to correct the damages inside. On January 8th, I came home to find that the debris container was removed from my home. I immediately called Mr. Mota and the call would not go through, as if our calls had been blocked. I emailed him and texted him to call me. When he did not respond, I contacted the police. While making the police report, Mr. Mota called my home and cell but hung up as soon as I answered. Following his phone calls, he sent me a text and email stating that he called twice and no one answered. He called me in the morning and I asked why the debris container was removed. He blamed it on the weather. I asked him why he hadn���t been to my home to complete the work and he said he had no excuse. I told him that I wanted my money back and would seek council to assist me. He became very angry and accused me of threatening him and hung up on me. It is clear to me that Mr. Mota has no intention of completing the work on my home. I would not allow him to do so anyway because Mr. Mota knowingly and willingly deceived me by showing me paperwork that he claimed to be permits. On December 17th, I requested the permits and information about whether or not appointments were made with the inspector. He replied that he showed the inspector pictures of the work and that everything checked out except for the fact that he had to add a few nails to the roof. Despite my requests for copies of all permits and inspection reports as well as the license for the electrician, I have never received any such documents from Mr. Mota. I am extremely concerned about the state of my home.
    - Esperanza A.
  • A
    Max Construction
    We have known and used Max's services for almost 10 years; he is super professional, affordable, and a great guy; we highly recommend him to anyone for almost anything one needs done on their house. We would urge Max to give out our name and number to personally vouch for him at any time.
    - Pierre C.
  • A
    Jonny's Home Improvement LLC
    Jonny was very professional, arrived right on time and was very knowledgeable. Jonny even went to the local hardware store to get a missing screw to put the crib together correctly. He was very good and we will definitely use him again in the future.
    - Stephanie M.
  • A
    Casella Garage Doors
    We had a broken spring on our Garage door. Gabriel came promptly and fixed it quickly. I did not shop for quotes because I was in a hurry but the price seemed reasonable based on past repairs. Professional and courteous service.
    - Christian B.
  • A
    Residential Renovations, LLC
    All of the work Bob has done for us has gone so well that we keep having him come back to do more work! We have not only loved the finished product every time, but we have also loved the process; working with Bob has been terrific and we consider him a life-long friend. I don't know what his best attribute is - his attention to detail, his practical common sense and money-saving suggestions, his reliability, his eye for symmetry and function, or his desire for perfection in his work while keeping an eye on the overall budget. Not only does Bob provide exemplary work, he brings along a full team of great tradespeople who are good at what they do and simply good people. I trust Bob with all our work and feel he always has our back when the inevitable questions arise, even long after the work is done. He truly cares about his work and his wide circle of clients/friends. Having a trustworthy friend who knows our home inside and out has been priceless. We feel blessed to have connected with Bob 13 years ago through mutual friends and we have recommended Bob to countless other friends. We are truly grateful for his help and counsel all these years and would not consider another contractor for any job, big or small.
    - Diane J.
  • A
    M CRAFT, LLC
    I usually do not write reviews but had to make an exception this time. I have been using M Craft for many years. Building a large house in Westport and general contracting  the job myself I have dealt with many sub contractors. None has provided the quality as well as efficiency  as M Craft. The owner Miro and his crew are like Robots. They arrive at the job at 7:30AM sharp, start work, Miro the owner eats his oatmeal and berries at 1PM and back to work until 5PM. They leave the job site clean and neat.
     I have used M Craft, for exterior siding and trim, interior finish work, trim work and interior framing. Most recently they framed my  basement. The work was flawless and his crew and him completed framing of 3000 square foot basement in 4 days. If  your looking for a high end carpenter in the Fairfield County area there is no better option. Soon as my electrical and plumbing are finished they will be back to to hand doors and do my interior trim work. If you want pictures of stuff he has done please feel free to email me.


    - dUANE b.
  • A
    New Horizon Construction, LLC
    Out of over 20 professionals I use to maintain my residential & commercial properties, Roger is the best.. He will not do inferior work - he does all his jobs professionally, stands behind everything he does and is usually the most competitive professional bid. He is 100% reliable and only twice did he call me explaining why he would be late from circumstances beyond his control. i am sure he will become your first choice in remodeling, painting, carpentry and related work.
    - Victor C.
  • C
    Mr Shower Door, Inc
    The quote I got -- $325 for what they claimed would be 2+ hours of work -- seemed exorbitant for a job that seemed it ought to be extremely simple, but I was unable to even get my call returned by two other companies, so we went with Mr. Shower Door.  The technician was here for 30 minutes.  While the quality of the work was good (again, not complicated), the price was, quite frankly, a rip-off.  It also took me two weeks to get this job scheduled from my initial call due to slow responses and the need for them to send someone out to evaluate the job before it got scheduled (which again, for a simple reinstallation seemed unnecessary).
    - Kristin S.
  • A
    TOTAL OVERHEAD DOOR SVC
    From the very start to the end Tim was highly professional and helpful. He made recommendations that saved us money in the long run and performed all of the work exactly to order. He arrived when he said he would and completed the work to a high standard in a short timeframe.

    I would 100% recommend Tim and his company
    - Peter M.
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