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Roofing reviews in Westbrook

  • A
    We’re going to start off by saying that Jeremy and his crew are bar none the best company that we have ever worked with. Upon purchasing our new home, we knew that something needed to be done with old, peeling clapboard. In addition to that, the previous owner replaced just half of the windows and the front balcony needed new posts/railings and a roof. We have an attached shed and 5 doghouse dormers so we knew that this wasn’t going to be a small job and had to choose a company that could handle it. We met with three different companies to go over our project, including Sensible Home Products. Jeremy arrived on time and ready to go, with a sample of the siding that they use and plenty of pictures of other finished projects. Based on meeting with the other companies, we had first decided to go with CertainTeed’s monogram siding. However, Jeremy quickly changed our minds after showing us and explaining how Alside’s insulated Prodigy siding is superior. We also discussed the desire to replace the rest of the old windows and how we wanted to closely match them with the others that were new. Although this was a unique situation, Jeremy had no problem with having to put in extra time and work to find a close match. Before Jeremy left, he made sure that we were all on the same page and confirmed that he would get back us with an estimate. He was upfront about everything and we liked how his recommendations were to benefit us, not just him. When we made the decision to proceed, Jeremy returned and made sure that we fully understood the contract before signing. He made us feel comfortable throughout the entire process and did not pressure us at all. Project Details On the first day, Jeremy and his crew arrived early to make sure that the delivery of the dumpster went smoothly. We gave him specific instructions on where to put it and he made sure it happened. His crew was prompt, courteous and clean, showing up every day on time and cleaned up before they left. As unforeseen problems came up, such as rotted wood, Jeremy quickly called and provided pictures of the issues. Each time, he would explain the problem, provide options to fix it and made sincere recommendations as to what he would do if this was his house. This is one of the many qualities that we love about Jeremy and his crew – They’re passionate about their work and they care. They treat your home as if it were their own. Throughout the entire process, Jeremy was in contact with us every day. He called with questions about specific details before proceeding and would also check-in at the end of the day to make sure that we were happy with how things were progressing. When we asked for some additional work outside of the original scope, he had no problem getting this done and doing it right. For example, in the middle of the project we asked if he could install new exterior french doors in place of existing doors. We picked them out online from a local store and Jeremy went there to check them out – He wanted to make sure the quality was good and that they would fit. He even had the store representative open them (they were screwed shut) so he could confirm that the latches would work with our setup. As the project neared completion, our house was completely transformed. To make sure we were satisfied with everything and nothing was missed, Jeremy asked us to walk around the house and send him a list of anything that was not completed or that we were unhappy with. Throughout the entire process, it was clear that Jeremy’s number one priority was to make sure that we were happy. In conclusion, we couldn’t be happier with the decision to use Sensible Home Products. The workmanship from Jeremy’s crew is incredible, the communication was perfect and the final product is beautiful. Jeremy does not hesitate to go out of his way to make sure the job is done right. Below is a quick recap of the qualities that we love about Jeremy and his crew: - They’re passionate about their work and care about every little detail - They’re prompt, courteous and clean - They stand behind their product - They have excellent communication - Their recommendations are sincere - They go out of their way to make sure you’re happy
    - Matthew S.
  • A
    Obtained estimates from 4 other companies before deciding on High Tech. Paul Biondi was the only one who actually climbed up on the roof to inspect and brought down pictures of condition of problem areas. His long experience and expertise sold me. Communication was excellent and Paul and his crew kept every commitment promised. Majority of work completed in two day. Paul and his crew arrived early and worked like demons. Came back on a Sunday to finish up. Cleaned up (incl. stray nails), yard raked, leaves blown & dumpster removed. Gutters and gutter guards installed next day by equally meticulous gutter specialist. Very pleased and highly recommend High Tech
    - Paul B.
  • A
    Don't let the cost turn you away.  John increased the value of our house way beyond the price paid.  I couldn't be happier with how smoothly the project went.  As with most aging houses built around 1910, some unforeseen problems got uncovered during the work.  John and his men corrected these while performing the anticipated work.  In a very reasonable timeframe, our house went from a state of much disrepair to a house that has garnered a lot of praise from neighbors and passersby.   And when we needed to completely renovate the interior first floor of the house, there was no doubt that we were going to call John at Timeless Decks & Renovations.
    - Scott B.
  • A

    I must say that Dave and his team exceeded my expectations.  Replacing a roof is a messy job.  However, the team made sure that everything that could be moved outside around the house, was, and then they used tarps to cover my deck and plants surrounding the house. At the end of the day, they cleaned up after themselves and neatly folded and stacked their equipment and materials in a manner that was pleasing to the eye.  All members of the team were respectful of their surroundings as well as of us.  It was a pleasure dealing with all of them.  When my sprinkler guy showed up to replace some leaky sprinkler heads,  Dave's team went out of the way to make sure they were not obstructing the space that my sprinkler guy needed to access. 

    This has been the best experience from start to finish.  When I first called Dependable and told them what I needed, I received a call the next day from David Smith who came by when it was convenient for me.  I had a proposal within a couple of days and once I signed the contract, we were given a start date within 3 weeks of signing.  The crew showed up on time and they completed the job in less than a week.  David was on site at all times which was important to me as he was the one I developed the relationship with. 

    I am so happy with them that I asked Dave to give me a proposal on replacing a large great room window (it has wood rot) as well doing the Master Bathroom. 



    - Marilyn C.
  • A
    The crew was prompt and picked up the mess daily.  The work was done in the time frame given and the actual price was very close to the estimate. ( The difference being the cost of some minor repairs that were hidden under the old roof)There was a small problem with a leak near the chimney and they were out immediately to fix.
    - C R.
  • A
    Franklin was professional, on time and did a great job. I will be using him again and have recommended that my son use The Gutter Specialist for his gutters.
    - Larry F.
  • A
    Perfect, on time, quality work and materials, complete interest in the job, start to finish.
    - Michael D.
  • A
    EXCELLENT WORK
    - Richard D.
  • A
    unknown
    - Susan B.
  • A
    unknown
    - Courtney D.
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Roofing Contractors in Westbrook

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