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Locksmith reviews in Westbrook

  • B
    evidently one needs to remove locks in order to re-key them? thus, 're-keying' was less than half the full bill. The rest was for services I had no idea were needed. Perhaps I should have known that? They never mentioned it in the first or second telephone conversation. Only at the house....
    Meanwhile: on time, neat, cleaned up after, etc.
    And, all the locks work now.
    - Eileen B.
  • C
    Sub-contractor called within an hour of my message on their machine.  He made an appointment the same day, at my convenience.
    I asked during the call if the price was $19, as appeared to be advertised.  He advised it was 'From $19, but could be up to $40.'  He mentioned no additional charges.
    It was far more.  The contract locksmith [neat, pleasant, competent, professional] said the locks were all complex, except for one [which looked indistinguishable to me, but I am no expert].  So, rather than 5 locks at $19, I paid $310 for 4.  I skipped one lock he said should be replaced for $200.   [I will use the existing deadbolt on it for safety].   Two locks on sliding doors cost $40 each for the lock, PLUS $40 each for taking the lock off and putting it back on after re-keying.  The same with the deadbolt in the basement. So, already $240.  Then the simple lock was a simple $35 charge.  Then a $15 service charge.  Then CT tax at $18.27.
    Seemed incredible to me that the 'high' price of $40 to re-key was only half the charge per lock.  I said so.  I also told the locksmith I would be writing this review.  He pointed out this he is not usually around here, but the service contracts to local locksmiths.

    - Eileen B.
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Locksmiths in Westbrook

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    5322 W 79th St
    Indianapolis, Indiana