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Moving reviews in West Suffield

  • F
    Allied Van Lines
    I needed to get my refrigerator to my new house for a plumber to install the water line for the ice maker. I got a quote for $600. I figured I would maximize the opportunity and include the other items to recoup the expense. Three men show up, without even as much a a screwdriver,,,no tools. They had no way to secure and wrap my glass top and pieces from my hutch or leaves to my table. I had to leave them and will pay a second mover to move them. To make things worse they claimed they had no order to move a refrigerator. I insisted that was the reason for a mover in the first place, and then we had an issue because it was still hooked up to the water line. We debated again.After an hour we had the line free. Then they spent another hour or more trying to get it out. They had to remove my front door. Then they measured the frig from my garage (which they were going to switch out in my kitchen) and found they would have to go through the front and remove the door again. I said no. I wasn't going to pay the hourly rate for that. So now I have the inconvenience of having to access a frig in the garage for three weeks . They put three dents in the front of the frig, nicked the edge of my dining room table and two chairs.And cost me an additional $400. I hold the dispatcher responsible for the inaccurate preparation of the men to arrive without proper tools and accessories for the move. Apparently they sub out. But come on if you are movers you should have cartons for glass and enough supplies to be ready for most circumstances, no?
    - Laura B.
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Moving Companies in West Suffield

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