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Roofing reviews in Weatogue

  • A
    Issue was undersized downspouts resulting in water spilling over gutters and pooling around foundation. Larger downspouts installed around the house. Mesh gutter covers were also installed. Work was done promptly, efficiently and competently. Owner Mike Lanzo is a straight shooter. Especially helpful working with other vets.
    - Kevin L.
  • A
    Everything was completed as promised, crew arrived bright and early, entire job finished in one day, no surprises or extra costs, and looks great! Mike was very professional, explained everything thoroughly and was helpful in deciding the best options for the job. Josh and the 7-man crew were great, hard-working, cleaned up everything when finished. I would recommend Rhino-Back to my neighbors.
    - Jeffrey C.
  • A
    It went great. The crew showed up on time and started removing the old shingles. By 9AM, I was told how many pieces of plywood needed to be replaced. The roof was completed by evening time and the area around the house was cleaned up. The left over materials were neatly stacked and were picked up a couple of days later. Great job.
    - Mark A.
  • A
    They were great. Came on time, finished quickly - earlier than expected. Very professional. Great owners and staff. Easy to contact. They called and kept us informed on every step of the project. A storm was coming in and they stayed late to make sure the project was finished so we would not have problems with leaks. They made sure to cleanup and the workmanship is wonderful. We have dealt with many contractors (fired a few) through the years and Rhino -Back roofing is the best. We would recommend them 100% percent. Great quality, workmanship and they made sure that we were happy.
    - Frances V.
  • A
    Day one they arrived on time and began work on the front of my house. They covered all of my plants with their buckets and laid down tarps the entire length of my house. They were very polite and they cleaned up everything at the end of the day. Day two they returned even earlier and began the same ritual of protecting all of my plants and laying down the tarps to collect to old shingles. They again cleaned up everything, even the sidewalk that was littered with fallen Rose of Sharon petals. They even threw some items in the dumpster for me that I would have otherwise had to take to the dump. Again, they were very polite, respectful and friendly. They were a great group of workers that I would recommend to anyone who needs a new roof!
    - Katherine C.
  • F

    I purchased a voucher for gutter cleaning from and quot;Rob Polo Gutter Cleaning and Power Washingand quot; sometime last winter. When I called to redeem it in the spring, he said it had expired and then quoted me a price two and a half times more than the voucher. I explained to him that it didn't make sense that the voucher expired in the winter since it's pretty challenging to clean gutters w/ snow on the ground. He said he would subtract the price of the voucher from his new quote of $170. Although I didn't think it was fair, I said that I would think about it.

    On April 26th, out of the blue, he texts me at nearly 1 AM and calls me a and quot;douch.and quot; (Yes, that's how he spelled it.) We had not been in touch recently and, based on the time received, I let it go. On May 7th, Rob called me to see if I was still interested in the gutter cleaning at the price quoted above the voucher value. I asked about the text and he said he didn't send it. Now, I'm pretty sure his cell phone recorded it just like mine, so I told him not to bother calling about his quote again. His response? No contrition, but instead I got ���It���s your money and you called me for the quote.���

    Months past and I reached out to Rob again last week to have him clean my gutters. I had renewed my voucher and reached out to him to setup a time. He informed me that the vouchers are for new customers and that he was ���unable to do any work for this customer or at this property.��� This time, I didn���t bother trying to explain to him that I, in fact, had never been a customer. I was amazed that a service provider would actually ��� yet again deny service to a paying customer. Buyer beware. Did you notice the subtle name change from Rob Polo Gutter Cleaning and Power Washing to Rob's Home Services?

    - Darren D.
  • A
    His name is Jim Barrett.  He did a really good job.  I liked him.  He was really easy to work with.  The work was of excellent quality.  I have had him install new gutters once before.  I don't know if his price was high or not.  I really don't have a comparison for it.
    - Pam D.
  • A
    We were very pleased.  Job was done on schedule over 2.5 days, with great attention to details.  Clean-up during the job and after was very meticulous.  The firm listened to our issues with the prior roof  connection between the garage and house, and came up with a very good solution for some leakage problems with the old roof.  They also helped us hook up proper venting for three different bathroom fans through the roof and added an attic fan to alleviate heat and humidity in the attic.  The salesman when out of his way to help us pick a roof color by holding large samples out a bedroom window, so it could be visible by us standing on the front lawn. 
    - Bonnie L.
  • A
    The company was great. The showed up on time every day ready to work and worked hard all day. The installers were very experienced and it showed in their workmanship. The job site was kept clean. Overall I am very happy.
    - Peter T.
  • A
    From the initial consultation to the final cleanup, all questions and concerns were addressed by Mike or Tim. This is a first class business. A great experience from beginning to end.
    - Vincent C.
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Roofing Contractors in Weatogue

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