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House Painting reviews in Weatogue

  • A
    I first considered Star Painters because of the excellent reviews on Angie's List. The house we moved into had had successive bad paint jobs such that there were many areas that were blistering, others where previous blisters had been poorly prepped leaving "scabs". I knew that the house would never look good again without extensive sanding and prep work. When Demir came to quote the job, he quickly assessed the poor condition of the house and recognized the extent of the work that needed to be done. He was clear to communicate this to me and set my expectations. The crew showed up punctually and worked conscientiously and diligently from the start. They would not move on until each problem area was resolved. It eventually became clear that even more surface prep work than initially projected would be required. Each day Demir and his crew were sure to review the previous day's work to make sure no additional issues were arising with the surface that would prevent a good final finish. After nearly three weeks of prep, the crew applied the final two coats again making sure of surface integrity at each step. The final product is a paint job and a house that truly looks and feels renewed. Given the extensive work, time, materials and ultimately quality, I feel the price was fair. Demir and his crew did whatever it took to get the job done right. I highly recommend Star Painters. P.S: While I've extensively discussed the exterior of the house, Star Painters also painted a bathroom and ceiling inside. They also accomplished these with skill and professionalism.
    - Kevin L.
  • F
    The service Mr. Hains delivered was not just of poor quality but ultimately, non-functional and will require us to spend considerably more money to have it corrected. We contracted with Mr. Hains to paint the interior and exterior of a 2 story house we had just purchased. The red cedar plank exterior was showing significant peeling and would require prep work to ensure a good repaint. Because it was still winter (2/20/2018) we agreed he would start with the interior while the house was still empty and that he would return in the Spring when the weather was warmer and drier to complete the outside. The interior painting went as planned and was finished within the projected three days. We were shocked and concerned when Mr. Hains called a few days later to tell us the outside was completed as well. From 2/22-25, the temperature exceeded 40 degrees, the minimum temperature recommended to apply the paint for only a few hours and it rained every one of those days ensuring a wet starting surface. The temperature rose slightly in the next two days breaking 50 for only a few hours, hardly enough to thoroughly dry the exterior surface. When we finally arrived in town to inspect the work, our worst fears were confirmed. The lack of prep work was evident as previous areas of peeling were poorly feathered in or merely covered over. All of the windows were painted shut with paint smears on many of the glass panes. Despite us showing these issues to Mr. Hains, he insisted his work was to standard. We could not agree on corrective actions and ultimately agreed to pay $ 2000 less than originally contracted. Nearly a month later, the trim work is bubbling up, confirming that the paint had been applied incorrectly under poor conditions and will have to be redone. Mr. Hains��� disregard for customer concerns and worst, for fundamental painting practices disqualify him as a painting contractor.
    - Kevin L.
  • A
    see above. it went really well, from start to finish.
    - gail a.
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Exterior Painters in Weatogue

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