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Moving reviews in Waterbury

  • A
    I recently was in the market for storage / cargo containers. I did my due diligence and researching in renting vs. purchasing containers and came across Mobile Mini in New Milford, CT. My initial call to the office in New Milford where I spoke to Rob Potz - I'm so glad he answered the phone to help me! Rob explained how things worked with his company and invited me to take a look. Upon my arrival to the yard, Rob and his staff were super helpful in picking out containers to fit my needs. His knowledge and experience were invaluable in selecting sizes, condition and usage for my needs. I felt confident I was going to be taken care of and all of his promises were fulfilled (I don't find this the case all the time with other shopping experiences). I was concerned about the delivery, along with timelines and prepping the area for the delivery. Rob had it all covered and explained that his delivery team would take the time to make it right until I was happy and it was actually true! We scheduled a date and time for delivery, but two days prior, I had to change it (issues I had created, not Mobile Mini). I called Rob and he contacted me back immediately, rescheduling a new delivery date... this again is not the norm, so I was so grateful that he was so easy to work with. Sorry this review is so long, but it isn't very often that companies follow through with what they promise. However, Rob from Mobile Mini delivered exactly what he promised and more! On the date of the delivery, the Mobile Mini team went out of their way to make sure I was 100% satisfied and fulfilled all of my requests and needs. Everyone from Rob and his office staff to the delivery team were excellent. They were patient, professional and outstanding in every way. I have to say that if I am ever in the market for more cargo containers, my first call will be to Mobile Mini. I research everything all the time and shop around and they were not only competitive in price (actually cheaper) but their customer service was worth its weight in gold... and they stand by their products. 5 Stars... 5 out of 5, 10 out of 10... however you would like to rate it; and I don't give too many perfect scores on online reviews! Thank you for everything, it is most appreciated!
    - Mike E.
  • A
    I was not going to hire movers for my move for I have heard such terrible things about them. But TikTok Moving & Storage convinced me. They were very experienced and took a very delicate but thorough approach in moving all my pieces. They were very careful while loading them. When I received my furniture, I was absolutely ecstatic. All the pieces traveled without a scratch. I don���t think I would be scared of hiring moving companies again since these guys did such a good job. They didn't even charge me too highly!
    - Keiseah T.
  • F
    WARNING...DO NOT USE THIS COMPANY!!!! You will be sorry. You will absolutely REGRET it. You will have your property stolen. Valuable or not they will steal it. You will not be able to put your furniture back together, because the specific screws were not properly stored. You will be talked back to. They will leave garbage all over. They will take lots of breaks, cell phone, cigarettes, and primarily to discuss taking your furniture apart to be moved. (Furniture that is completely unnecessary to take apart, they are clearly trying to kill time to run the clock longer). And they also will ask to use your refrigerator to store their alcoholic beverages. WHAT AN ABSOLUTE NIGHTMARE More details.... Arrived on time, sent me 4 guys. When they got out of the truck, not friendly right off the bat. AND they looked like straight bum drug attics. Did a walk through. Starts the clock. Then I was set up. I had my personal bags next to me at all times, then I run upstairs to get tape, and the driver(is the one in charge) corners me upstairs away from my things to " have me go over and sign the contract", which included a a speech about a tip. I felt uncomfortable, like he was taking way longer than necessary to go over this. So as soon as he is done I come down to find my personal bags missing, when they were told not to touch them. I find them on the truck, and all my cash is missing. Hundreds of dollars. Within 40 minutes I was completely set up to be away from my things and flat out robbed. Hundreds of dollars. As if moving isn't stressful enough. Of course they all denied it. I call the cops , they can't do anything but ask them to empty their pockets and take a report. The boss is on the phone, doesn't even doubt what happened. Pulls them off the job, tells me he is sorry, and sends another crew. (When the first crew was released one of the crew kept insisting he get his drink out of my freezer. I refused to let them back in. I go get the beverage out of my fridge only to realize it's a MARGARITA IN A CAN! A full 16oz. UNBELIEVEABLE . So I wind up stuck using this same company because it was the 26th and I needed to be out by the 31st and every other company I called wasn't available until at least the third. So I was stuck. The new crew shows up and is clearly not happy to arrive. I am slightly sympathetic because they have to follow these last pieces of garbage that robbed me. The move starts again. My patience is just wearing so thin, when I have to keep checking on them. I find them stalling. Texting, pretending to do things. Flat out stalling. After hours of this I tell them we are done lets go. WHAT AN ABSOLUTE NIGHTMARE!!!! Please save yourself and do not use this company. I beg you. DO NOT USE THIS COMPANY . $1500 I paid to have a real life nightmare. Plus the money they stole.
    - Jaclyn M.
  • A

    It was a pleasure to speak with Erin, who provided all necessary information and scheduled an appointment for the move.  He was friendly, professional,  knowledgeable, and inspired confidence that all would go well.  Our movers were Mike and Colin.  They also were friendly, arrived on time, and certainly knew what they were doing.  They did a great job!  Every part of the move went well, from start to finish.   It was a wonderful experience!  I would be happy to use their services again, and highly recommend them!!!

    - Betsy A.
  • A
    Mike & his crew were courteous, conscientious and very careful with some very heavy and awkward items.
    We were moving into a new home and we were very concerned about the hardwood floors -- these guys took it all in stride and were able to move everything in place without a hitch.
    I would recommend Working Robots to anybody!
    - Charles C.
  • A
    They arrived earlier than expected and continued at a quick pace until they finished. No excessive breaks, although I offered to them an opportunity to sit down and take a breath. They were extremely professional, respectful and more than willing to go the extra mile. I highly recommend this company to anyone considering their services. Performed as quoted and worth every penny.
    - Daniel B.
  • A
    Great experience...they offered quick same day service. Very professional and will use again.
    - Tami D.
  • C
    - Marisa .
  • F
    no work done
    - Mary H.
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Moving Companies in Waterbury

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