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Decks reviews in Waterbury

  • A
    Alberts Home Repair
    Our three season porch had a lot of rotting wood that was behind aluminum cladding. When we had Dave come up to look the job over, he told me that he would only be able to give us an estimate on the damage he could see, since most of the wood was either aluminum clad, or under sheathing or siding. This seemed reasonable to me, and a short time later we received his estimate, which I thought was very fair. It did state that the job could cost more if additional damage was found, which again made perfect sense to me. After a couple of days into the project it was obvious that the job was going to cost more as they had to spend much more time on it than anticipated, and also had to use more material. As soon as he realized this, Dave immediately informed me. I was fine with it as I fully expected this to happen. Well, after the job was done, I received the revised cost on this project and all I can say is that I am extremely happy with the price, but especially pleased with the way the entire project was done from beginning to end! Every day when I got home from work, Dave would go over what he did, and tell me what he was going to do next, and how he was going to do it. There were never any mysteries, as I was always kept up to date on what was going on. All I can say is that both Dave, and his partner Jim not only met my expectations, but surpassed them! They worked very neatly, and always cleaned up before finishing the day. Every day after work I would look over what they had done that day, and I was very happy with the quality of their work! Not to mention the fact that they always treated me courteously, were very easy to talk to, and extremely professional! I would not hesitate for a second to recommend Albert's Home Repair to anyone! In fact I have already spoken to them about a future project for a family member, as well as some future projects at my home. These guys are great! Five stars all the way!
    - BOB M.
  • A
    Savvy Builders Inc
    Mr Atallah meet all our needs and deadlines, was open to suggestions of a demanding home owner. Took the time to meet with us time and time again prior to signing our contract and then again during the construction and remodeling phases. He went to great lengths to ensure we (the clients) were COMPLETELY satisfied.
    - Roland D.
  • A
    Brian's Home Improvement
    I hired Brian's Home Improvement to build a front deck on our home. The initial planning of the deck was done by Brian, his brother Mike and my wife and I. Together we came up the size we wanted and where to put the stairs. We left the rest up to them. Brian's brother Mike did the work with some help from one of their helpers. My wife and I are absolutely blown away with how this deck came out! We love it! Mike did an amazing job creating this deck. We couldn't be happier. Mike is an amazing guy, very hard working, polite and professional. He knows his "stuff". All our neighbors have stopped by to say how nice the deck came out. My wife even posted pictures of it on Facebook and all the comments were about how nice it came out. I can't say enough about this project, it all went well, start to finish. If you want a deck built,(or other projects) you won't regret having Brian's Home Improvement do it. We have other projects we're going to have done and it's going to be these guys who I'll call.
    - William G.
  • F
    Rosa Home Improvement LLC
    He arrived at 9 AM instead of the appointment time of 3PM. I was available so not a big deal. Paul took measurements and said he would get back to me in a few days with an estimate. Well after a week I called and his wife(?) took the message. He never got back to me. If you're not interested in the job at least tell the customer. Don't just ignore the call. Very poor customer service really turned me off to this business.
    - Cindy B.
  • A
    Alex Masonry
    Alex and his family were very courteous and professional.  He arrived when he said he would and kept great communication throughout the project.  His families skill set and knowledge of their craft is unmatched.  The attention to detail is seen in their work.  I love the layout and pattern of the blue stone and his suggestions for using a special type of joint filler to combat the winters here.  Alex and his father and uncles also work very quick but steady without ever rushing their work.  I called about a concern I had and he addressed it right away and took care of it the very next day.  You will not be disappointed with his services.  It seems like he treats the job like he was doing it at his own home. 
    I originally was thinking of doing stamped concrete, but Alex helped me see the superiority of blue stone for the harsh winters and use of salt for our area.  It made sense and I appreciate the headache I was saved from not having to deal with resealing and the repair and maintenance of stamped concrete.
    - Ernest J.
  • B
    Exterior Home Services and Supply LLC
    We’ve used them a few times now and we had a deck put on last year. We had some issues with the company but overall they did an ok job. It wasn’t great but they just never came back. They have a sales rep and he came over a couple times. They fixed some of the things they did wrong but there thing is to hold back 5% of their money for 30 days to make sure everything is the way that you like. I did that. I found there were things they didn’t do right. The guy who did sales said he could fix the issues I had himself within an hour. I said ok. I mentioned there were a couple stairs on the deck that needed replaced as they were falling off. He texted me back, “Ok” and I never heard from him. I held back $500 of the $10,000.00 dollar job and they would not come out. I asked the owner several times to come out and fix these issues for me but he refused to come out. He explained that he appreciates my business but he leaves the work to his sales rep. They had to come back and redo a whole bunch of stuff because they messed it up in the first place. They re-did the whole back of our house where the doorway is. It was an enclosed porch but we took it off for the deck. Instead of putting the siding back the right way, they left all sorts of little pieces. When you go up the stairs you can see these pieces. They said they could fix that within an hour. I said as soon as you do this and replace the stairs, I will pay the $500. They said ok but never came back. The deck came out nice. He was very particular in how he did it and he had his son helping him as well. You can see now how he wasn’t doing things correctly as now some of the wood has popped up. He was a nice guy and I didn’t mind that his son was helping him. I just wanted the job done right. I wasn’t happy with them fixing things that shouldn’t have had to be fixed in the first place. He showed me a gutter guard. When they did them, they now go up in an angle and it looks horrible. I explained that wasn’t what I had agreed to and they fixed it. They took them off and put on what I wanted them too. They put a downspout on my garage and it stuck out like a sore thumb. I told them to move that to the back of the garage. I had a brand new garage roof. When they were cleaning out their truck, I saw some red shingles and I said, are those from my home? He said they were from another job. They were using the left over shingles from another on my garage roof and they were not even the right color. I made them rip them off and put the matching color back on. I had told them not to put those shingles on my roof in the first place but they still did it. I found that to be very unprofessional. We have upper gutters and lower gutters. The downspouts coming from the upper gutters are supposed to have another gutter that drains them into the lower gutter as opposed to having the overflow shoot up in the air. I pointed it out to them as it was supposed to run into the gutter and it was flowing over the gutter. He explained that I had told them to do it that way. There was no way I had told them to do it wrong. They ended up fixing it and fixed everything else they were supposed to and then they left. I asked them to come and fix my stairs and the siding and then they never came back. I wouldn’t use them again because when you have your sales rep doing everything and the owner doesn’t help, that’s not professional. I only wanted him to come and see what his team had done to my home and he was not very receptive to that idea. He would not come out no matter what. If you are looking to deal with the owner face to face, do not count on it as he has a sales rep that will come out in his place.
    - Timothy P.
  • B
    Langdeau Carpentry & Remodeling
    Work was very good. However, it took a whole month to do what should have taken about a week or two at the most for such a small house. Rain,owner was injured at his own home over a weekend, and personal issues from one of his workers all contributed to the extension. The owner is knowledgeable, friendly, and respectful. However, because of the rain, scheduled time interfered with other projects he had and I felt that priority of my house was not as important, which also caused the time extension. Nevertheless, the work done was very good. Originally, he was going to also replace the banister caps for which he would  add an additional $200. However, since he hadn't purchased the wood by his last day, I decided that I could finish the banister with less hassle of appointment scheduling and less money.
    - Susan S.
  • A
    Rosa Home Improvement LLC
    I have used Rosa for a few projects on our home and they only do top-notch quality work.  You could always find someone else to do it cheaper but you get what you pay for.   Walls are perfectly straight and the trim work is great.
    - Michael R.
  • A
    Bartlett Contracting LLC
    Started work in a timely manner and finished work as stated.  Professional and did an excellent job of cleaning up. Would recommend them and would use this company  again in the future.
    - Mike C.
  • A
    Apple Hill Construction LLC
    My husband and I bought a house and it needed a lot of improvements.  We really wanted a nice deck but had a tight budget. We got a good feeling when the owner came out to give us the estimate. Their price was a little more than one of the other estimates we got, but the other companies only sent a salesman! We had a few ideas in mind. Dan offered some suggestions and answered all of our questions.  We got a very unique deck and a beautiful new backsplash without going over budget.The whole crew was very courteous and professional. They kept the job site picked up each night and cleaned up well at the end. They uncovered a few rotten boards in the wall since the original windows had been leaking. They explained the additional cost to fix it very clearly and corrected everything.We liked that Dan was involved throughout the job and he explained all the steps involved as the work was happening, Their work is excellent.  We will hiring them again next year when we are ready to finish our basement.
    - Lisa H.
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Deck Contractors in Waterbury

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